Petco

Took my little Faye for her last shots, and the staff was incredibly patient with my squirmy dog. It’s always a pleasure to stop by, and I would definitely recommend Petco for dog vaccinations. Great service and a positive experience all around!

Additionally, I want to emphasize the evidence supporting my review. As the saying goes, there are always multiple versions of every story. In this case, the pictures I have attached clearly depict the order still sitting untouched, even after a half hour had passed. It is disheartening to witness that the order was neglected, as customers were left waiting without their essential items. On the other hand, I observed the general manager, Lucas, a mere half hour later, lounging around, seemingly unconcerned about the inefficiencies and failures occurring under his leadership. To my astonishment, it appeared as though none of the employees were capable of fulfilling Lucas's responsibilities. One employee even conveyed an inability to lift anything over 5 pounds, or at least that was the impression given. Yet, it is perplexing that while some restrictive physical limitations are imposed on employees, customers are expected to handle and move strenuous 80-pound bags of pet food just to access their intended items - items that were supposed to be prepped and ready for quick and efficient pickup. This stark contrast between the expectations placed on customers and the lack of accountability shown by the employees, particularly the general manager, only reinforces the deeply rooted failures in the management and organization of Petco on West Vista. It is an unacceptable workplace culture that disregards customers, places unfair burdens on them, and exhibits a disconcerting lack of professionalism and customer care. As I conclude my review, I implore potential customers to seriously consider the numerous shortcomings and disappointments I experienced at Petco on West Vista. The evidence provided and my detailed account of the blatant disregard for orders, customer service, and overall professionalism should serve as a clear warning. Save yourself the frustration and seek out a pet shop that values its customers and upholds the principles of good business ethics.

So my Commet GoldFish got an ammonia infection/poison, and I came to Petco looking for something to treat my poor fish because he was so stressed up from the burden gills. I was suggested to use this product and tried it for 5 days since it started, and since the 4th day, I've started to notice wonderful results on the quality of the water and my fish's gills fully recovered from the itchy redness. I am very satisfied with my purchase and thankful for Petco assistance and all they do for all the living creatures that we care and love.

The store got a remodel. It doesn't have any more smelly smells and the gentleman that assisted me was so nice and seemed genuinely happy. Sadly, they were out of exactly what I was looking for, but the back up item worked out just fine.

I had my pug’s nails trimmed and polished and anal glands excreted. Alan was very gentle with her and I’m very happy with the services here :)