Petco ico

Petco

Pet Store Near MeSouth CarolinaAiken CountyAikenFabian Drive

251 Fabian Dr, Aiken, SC 29803, USA

4.0

Both McKenzie (groomer) and Jack (trainer) were absolutely fantastic. I have never seen Beau take to strangers the way he did. I was informed of the cost, what I could expect and how long it would take. I felt confident that I was leaving Beau in capable hands. I am satisfied with the services I received and I am looking forward to Beau attending the beginners training with Jack. KUDOS McKenzie and Jack.

Deborah Robinson
  • Overview
  • (803) 845-6010
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

For pet owners in Aiken, South Carolina, Petco at 251 Fabian Dr, Aiken, SC 29803, USA, stands as a prominent destination for all things pet-related. Easily accessible and conveniently located, Petco aims to be a one-stop shop, catering to a diverse range of needs for various animal companions. With its presence in the "Pet Store Near Me" category, Petco strives to provide a comprehensive and supportive environment for local pet parents and their beloved animals.

Environment and Atmosphere

Upon entering Petco, customers are typically greeted with a bright, clean, and organized retail space. The store is designed to make Browse for pet supplies an easy and pleasant experience, with clearly marked aisles and sections dedicated to different types of pets and products. The atmosphere is generally lively, often with the joyful sounds of pets and the friendly chatter of staff and customers. The layout is structured to allow for easy navigation, whether you're looking for specific brands of pet food, a new toy, or exploring the various service offerings. Petco aims to create an inviting environment where both pets and their owners feel comfortable and welcomed, fostering a sense of community among local animal lovers.

Services Offered

Petco goes beyond just offering products, providing a suite of services designed to support the health and well-being of pets. These services are a key differentiator and contribute to its standing as a comprehensive pet care provider.

  • Pet Grooming: Petco offers professional grooming services for dogs and cats. These services often include baths, haircuts, nail trims, ear cleaning, and deshedding treatments. The grooming areas are typically designed with safety and comfort in mind, equipped with appropriate tools and overseen by trained groomers. As highlighted by a customer review, groomers like McKenzie are praised for their professionalism and ability to put pets at ease, ensuring a positive experience for the animals and their owners. While the aim is to accommodate all pets, it's worth noting, as another review indicates, that there might be instances where certain health conditions or age may necessitate a referral for specialized care, emphasizing the importance of clear communication regarding a pet's individual needs.
  • Pet Training: Petco provides various training classes, from puppy socialization to advanced obedience. These classes are often conducted by certified trainers who employ positive reinforcement methods. The goal is to help pets develop good manners and strengthen the bond between pets and their owners. The customer testimonial featuring Jack, a trainer, underscores the positive impact these sessions can have, with pets showing remarkable responsiveness and owners feeling confident in the hands of capable instructors.
  • Veterinary Services (Vetco Total Care/Vetco Clinics): Many Petco locations, including the one in Aiken, offer access to veterinary services through Vetco Total Care or Vetco Vaccination Clinics. These services can range from routine vaccinations and preventative care to basic health check-ups and minor medical treatments. This integration of veterinary care within the pet store allows for convenient access to essential health services for pets.
  • Adoption Events: Petco often partners with local animal shelters and rescue organizations to host adoption events. These events provide an opportunity for prospective pet parents to meet adoptable animals and give deserving pets a chance to find their forever homes.
  • Self-Serve Dog Wash: For owners who prefer to wash their dogs themselves but without the mess at home, some Petco locations offer self-serve dog wash stations. These stations are equipped with elevated tubs, shampoos, conditioners, towels, and dryers, making bath time convenient and efficient.
Features that Stand Out

Petco distinguishes itself through several key features that enhance the customer and pet experience:

  • Wide Product Selection: Petco boasts an extensive inventory of pet products. This includes a vast array of pet food, ranging from premium and natural brands to specialized diets for various health conditions. Beyond food, they offer an impressive selection of toys, treats, bedding, crates, carriers, apparel, grooming tools, and aquatic and reptile supplies. This comprehensive selection aims to meet the needs of pets of all shapes, sizes, and species.
  • Knowledgeable Staff: Petco prides itself on having a team of knowledgeable staff members who are passionate about pets. They are often available to provide advice on nutrition, training, product selection, and general pet care. This support can be invaluable, especially for new pet owners or those dealing with specific challenges.
  • Commitment to Pet Health and Wellness: Petco emphasizes a holistic approach to pet wellness. This is evident in their product offerings, which prioritize high-quality nutrition and natural alternatives, as well as their service integrations like veterinary clinics. They aim to empower pet parents to make informed decisions about their pets' health.
  • Convenience: The combination of a wide product range and diverse services under one roof offers significant convenience for pet owners. This "Pet Store Near Me" model means fewer trips to different locations for various pet needs.
Promotional Information and Programs

Petco regularly offers various promotions and programs to provide value to its customers:

  • Pals Rewards Program: This free loyalty program allows customers to earn points on purchases, which can then be redeemed for discounts on future buys. Members often receive exclusive offers, personalized coupons, and early access to sales.
  • Seasonal Sales and Events: Throughout the year, Petco holds seasonal sales events, offering discounts on a wide range of products. They may also host in-store events, such as pet-themed celebrations, adoption drives, or educational workshops.
  • Online and In-Store Deals: Customers can often find online-exclusive deals and in-store promotions, including buy-one-get-one-free offers, percentage discounts on specific categories, or bundle deals.
  • Subscription Services: For recurring purchases like pet food, Petco often offers subscription services that provide a discount and ensure regular deliveries, adding to customer convenience.
Customer Communication and Expectations

While Petco strives for excellent service, customer feedback, as seen in the provided reviews, highlights the importance of clear and consistent communication. While services like grooming and training receive high praise for their quality and staff expertise, instances, such as the situation with Misha's grooming appointment, underscore the need for effective communication, especially when changes to service availability occur. Petco's objective is to ensure that all customers receive timely and accurate information, allowing them to plan their visits and understand the scope of services available for their pets. Customers can reach the Aiken Petco store directly at (803) 845-6010 or via mobile at +1 803-845-6010 for inquiries and appointments.

In summary, Petco in Aiken, SC, positioned as a leading "Pet Store Near Me," endeavors to be a comprehensive resource for the local pet community. With its well-maintained environment, extensive range of products, and valuable services such as grooming, training, and veterinary care, it aims to meet the diverse needs of pet owners. While continuously working to enhance communication, the store remains committed to providing a supportive and enriching experience for pets and their human companions alike, making it a key destination for pet care in the Aiken area.

Petco Photos

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Petco Location

251 Fabian Dr, Aiken, SC 29803, USA

Reviews

Both McKenzie (groomer) and Jack (trainer) were absolutely fantastic. I have never seen Beau take to strangers the way he did. I was informed of the cost, what I could expect and how long it would take. I felt confident that I was leaving Beau in capable hands. I am satisfied with the services I received and I am looking forward to Beau attending the beginners training with Jack. KUDOS McKenzie and Jack.

Feb 14, 2025 · Deborah Robinson

I had an appointment today for my elderly dog in Misha with Oren. The last time I had her groomed, Oren stated that they were going to have to refer her out because of her age and health conditions. I called Oren a few weeks after to find out if they were able to refer her out to someone and ask did he give me a call to confirm. I did not hear anything back from Oren or the store so I made an appointment for Misha for a grooming. I received two text messages, confirming the grooming appointment for Misha. When I got to the store today, they said they could not take her because she was going to have to be referred out. I asked if they were able to find a place for her and they said that they did not do that. I explained to them to use different language instead of “we (the store) we’ll have to refer her out” , and just simply say we can’t take her anymore. The store also never called back before I took the large part of my day to get my dog there for a grooming, stating that they probably never got the voicemail because they are busy. I understand that there may be instances where they cannot take an animal any longer, but my recommendation is just communicate this better and communicate period.

May 03, 2025 · Steven Strother

I am so thrilled with the bath and blow out for my golden retriever/ collie mix (lots of hair). He has never looked so good in his 11 years. We will be back!

Apr 18, 2025 · Jean Armstrong

I love this store. The employees are very knowledgeable. They're always able to answer all of my questions.

Mar 20, 2025 · Shawnathan Mayes

Staff was nice and welcoming. Store was well organized. But the fish tanks could use some cleaning.

Jan 27, 2025 · Andre Harmon

Pet Store Near Me