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Petco

Pet Store Near MeIllinoisMadison CountyEdwardsvilleEdwardsville Crossing Drive

6631 Edwardsville Crossing Dr, Edwardsville, IL 62025, USA

4.0

Melinda in Edwardsville was the most helpful amazing worker I have ever encountered at a pet store! I took my daughter to get a hamster which we knew nothing about and she was so helpful to get us everything we needed and how to care die the sweet girl we brought home. She took the time to show us options and explain what was needed and then further options of things we could get for her. She was so sweet and spoke to my daughter and myself so kindly. Our little hamster is all set up and home and I just was thankful we had Melinda to help us on Sunday!

Allie Helfrich
  • Overview
  • (618) 692-3961
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

For pet owners in Edwardsville, IL, and the surrounding communities, Petco at 6631 Edwardsville Crossing Dr serves as a comprehensive "Pet Store Near Me" offering a wide array of products, services, and expert guidance. This well-established national chain brings the convenience of a large retailer together with a focus on local customer needs, as evidenced by positive customer feedback highlighting outstanding individual staff members.

The environment at Petco Edwardsville is designed to be a one-stop shop for diverse pet needs. You can expect a spacious and organized retail space, typically featuring clearly marked sections for various pet categories. This includes extensive aisles dedicated to dog and cat food, treats, toys, and accessories, alongside specialized sections for smaller animals, reptiles, fish, and birds. Petco stores are generally well-lit and maintained, with an emphasis on cleanliness to ensure a comfortable shopping experience for both customers and their animal companions. The layout allows for easy navigation, enabling customers to find specific items or explore new products for their pets. The presence of live animals, such as hamsters, bearded dragons, and fish, is a common feature, maintained in appropriate enclosures that are regularly cared for by the staff.

Petco Edwardsville offers a robust suite of services that cater to various aspects of pet care. These include a full-service grooming salon, providing everything from basic baths and nail trims to full haircuts and specialized treatments for dogs of all sizes and breeds. The grooming services often feature vet-developed products and a 7-Point Care Check to monitor pets' physical and behavioral well-being. Furthermore, the store provides professional dog training classes, designed to help pets of all life stages develop good manners and strengthen their bond with their owners. These positive reinforcement-based classes can range from puppy training to more advanced obedience. Another key service is the Vaccination Clinic, which offers affordable and convenient preventive care for cats and dogs, including various vaccinations, microchipping, and deworming, without a visit fee. The Aquatics Department is also a notable service, with staff often providing knowledgeable advice on fish tank setup and maintenance. Additionally, the store offers services like Curbside Pickup, Repeat Delivery for recurring purchases, and Free Same-Day Delivery, enhancing convenience for busy pet parents.

The features of Petco Edwardsville are significantly enhanced by its staff's dedication and knowledge. Customer reviews highlight this aspect repeatedly. For instance, Melinda was praised for her exceptional help with a new hamster owner, providing detailed guidance on selecting everything needed and explaining care instructions thoroughly. This personalized attention, from showing options to patiently explaining care, is a standout feature, especially for those new to a particular type of pet. Similarly, Britt was lauded for her enthusiasm and extensive knowledge in guiding a new bearded dragon owner, demonstrating that the staff goes above and beyond to educate and support customers. This level of expertise ensures that pet owners feel confident and well-equipped to care for their animals. Petco, as a brand, also features a wide selection of premium pet food brands, including specialized diets, as well as a comprehensive range of pet supplies, from flea and tick prevention to various types of bedding, toys, and habitats for all kinds of pets, including live birds, reptiles, and small animals.

In terms of promotional information, Petco frequently runs various deals and loyalty programs. While specific current in-store promotions might vary, online information suggests common offerings such as discounts on first-time Repeat Delivery orders (e.g., 40% off the first three Blue Buffalo Repeat Delivery orders, or 35% off the first Repeat Delivery of Acana Puppy & Kitten Food), and often 50% off the first repeat delivery of select premium dog food and flea & tick treatments. They also offer a Vital Care program, allowing members to earn points on purchases. Regular online deals and clearance sections are available for various pet categories including dogs, cats, fish, reptiles, and birds. Petco also collaborates with local animal welfare organizations to host adoption events, providing an opportunity for pets to find loving homes. These events are not explicitly listed for Edwardsville in the provided snippets, but it is a general Petco practice to partner with local rescues. Customers are encouraged to visit the Petco website for the Edwardsville location or call (618) 692-3961 or +1 618-692-3961 to inquire about the latest promotions, sales, and upcoming in-store events.

In conclusion, Petco Edwardsville at 6631 Edwardsville Crossing Dr is a comprehensive and reliable "Pet Store Near Me" for the community. Its environment is that of a well-organized and stocked retail space, catering to a wide range of pet needs. The services extend beyond mere product sales, including essential pet grooming, dog training, and vaccination clinics, all supported by knowledgeable and caring staff members like Melinda and Britt, whose exceptional customer service is a key feature. While specific daily promotions may vary, Petco consistently offers value through its loyalty programs, repeat delivery discounts, and a broad selection of high-quality products. For Edwardsville residents, Petco represents a convenient and supportive resource for all aspects of pet care, from initial pet selection and setup to ongoing health and well-being.

Petco Photos

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Petco Location

6631 Edwardsville Crossing Dr, Edwardsville, IL 62025, USA

Reviews

Melinda in Edwardsville was the most helpful amazing worker I have ever encountered at a pet store! I took my daughter to get a hamster which we knew nothing about and she was so helpful to get us everything we needed and how to care die the sweet girl we brought home. She took the time to show us options and explain what was needed and then further options of things we could get for her. She was so sweet and spoke to my daughter and myself so kindly. Our little hamster is all set up and home and I just was thankful we had Melinda to help us on Sunday!

Feb 11, 2025 · Allie Helfrich

Britt was fantastic. I’m new in the bearded life and I’d been not coming here because I just felt it more adequate at another local shop. Britt was great and taught me a ton and took the time to do it and be enthusiastic. I’ll be back more often!

Jan 09, 2025 · Cameron Baker

Grooming - Theresa was AWESOME! I have a cockapoo - so cut is important. The last groomer at a different store did a poor job so I was really hoping for better results. My Jessie looks amazing. She is cut correctly and looks great. Theresa greeted her gently and made both Jessie and I feel at ease. No fear... When I picked her up she was happy and beautiful. I'll gladly go back to have Theresa take care of my girl.

Feb 28, 2025 · Angela Releford

Use their grooming services on a regular basis. Our groomer is excellent with our baby and she always looks fantastic when we pick her up.

Mar 17, 2025 · Lisa Johnson

They had exactly what we needed and what our pup needed.

Mar 13, 2025 · Loretta Lupkey

Pet Store Near Me