4.0

Very well informed staff. I forgot the young lady's name that helped me with an anal gland issue with my 9 yo fur baby.. but she was great. Thank you!

a. berloni
  • Overview
  • (602) 840-9113
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Welcome to the local introduction of Petco, a well-known pet store located at 4535 E Thomas Rd, Phoenix, AZ 85018, USA. As a part of the "Pet Store Near Me" category, this Petco outlet provides a variety of pet-related goods and services. You can contact them at (602) 840-9113 or +1 602-840-9113.

Based on customer reviews, the environment of this Petco location includes a retail store offering a wide selection of pet supplies, food, and accessories. Additionally, it houses a Vet Clinic and a grooming service. One positive aspect highlighted is the presence of knowledgeable staff, with a specific mention of an employee who was very helpful with a pet's health issue. However, another review details a negative experience with the Vet Clinic, citing rudeness, vagueness, rushed service from a vet tech, and failure to deliver promised services or test results, leading to feelings of being overcharged.

The services offered at this Petco include the retail sale of pet food, treats, toys, and various supplies for different types of pets. Notably, this location also features a Vet Clinic, which provides veterinary services such as check-ups, vaccinations, and potentially treatments for minor issues. However, based on a recent review, the quality of service at the Vet Clinic may be inconsistent. On a more positive note, the grooming services at this Petco are described as "awesome," indicating a potentially reliable option for pet grooming needs.

A key feature of this Petco is the combination of a retail pet store with in-house services like a Vet Clinic and grooming. This offers convenience for pet owners looking to purchase supplies and access veterinary or grooming services in one location. However, the conflicting reviews regarding the Vet Clinic highlight a potential area of concern for customers considering their veterinary services. The positive feedback on the groomers suggests a reliable feature for pet grooming.

Currently, there is no specific promotional information available for this Petco location from the provided reviews. Petco as a chain often offers various promotions, discounts, and loyalty programs, which may be available at this Phoenix store. It is recommended to inquire directly with the store at (602) 840-9113 or visit their location to learn about any current sales, promotions, or specific offers on products or services. Customers considering the Vet Clinic services should be aware of the recent negative feedback and may want to inquire further about their procedures and customer service practices.

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Petco Location

Petco

4535 E Thomas Rd, Phoenix, AZ 85018, USA

Get directions

Reviews

Very well informed staff. I forgot the young lady's name that helped me with an anal gland issue with my 9 yo fur baby.. but she was great. Thank you!

Mar 26, 2025 · a. berloni

Been coming here for three years with zero issues until today. PETCO Vet Clinic is the worst. I have used them before multiple times and this incidence with the vet tech will make me think twice using them. The Vet tech was rude, vague and rushed me. They did not fulfill their services. I requested a certain package and only received dewormer and a blood test. The tech then told me to wait 10 minutes and walk around the store for the test results. When I came back 15 minutes later, there was a very long line waiting to check in and waiting to see the vet. I get it. Its busy but why should I wait in line for an additional 45 minutes for a minor blood test result. They also did not give me a bill at this point. I walked right up to the vet tech and demanded my bill since they were making me wait so long which was not needed. The bill was $136 for DEWORMER and a blood test. I was supposed to get four other vaccines but only got dewormer. No shots. Nothing. I also never got my test results. I was refused my results because I was not waiting an hour in line. Went to the front to pay my bill and I was hot. I was so mad that I got robbed. Nicely asked for a manager and told them I would not pay the full amount for a service that was not fulfilled. Manager went and spoke to Vet Tech and the Vet tech LIED regarding vaccines. I told them that at this point, I was being robbed. I paid my bill and just left. Beware of these people. Groomers are awesome though.

Mar 09, 2025 · Brittany Blanch

I was greeted at the door, and given direction to the litter I needed. Luke was totally helpful bringing the heavy bags to the counter for me. He also had me bring my truck to the front door to load my heavy purchases for me.

Jan 30, 2025 · Racquel Gustafson

Scheduled an apt for trimming my dogs nails. We usually go to the Goodyear location which is night and day in cleanliness! The lady who did my dogs nails was polite and did an ok job. The pictures speak a thousand words!! Also the prices are way too high for the quality of products. I choose to not buy anything because I can get the same for way cheaper elsewhere. That and it's gross in here.

Dec 04, 2022 · Airborne All the Way

Very annoying and irritating to be paying for Vital Care Premium only for Petco groomers to constantly turn me away for a WALK-IN APPOINTMENT and a quick TEETH BRUSHING AND NAIL TRIMMING. Should not take any time at all. What am I paying for if your groomers just keep turning me down? 10-30-24 at 10:50am in groomers salon. 0/10 do better.

Oct 30, 2024 · Victoria Gonzalez

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