Petco

Welcome to Petco, your local Pet Store Near You, located at 1800 E Franklin St Unit #19 in Chapel Hill, North Carolina. We offer a wide range of pet supplies and services to meet the needs of your beloved animals.

The environment at this Petco location in Chapel Hill is described as clean and organized by one reviewer, contributing to a positive shopping experience. However, another customer's experience suggests potential issues with efficiency and customer service, particularly during busy evening hours. These mixed reviews indicate that while the store may generally be well-maintained, the level of service can vary.

At Petco, our services and goods for sale include a comprehensive selection of pet supplies for various animals. One positive aspect highlighted is the availability of knowledgeable staff who can assist with specific needs, such as exploring freshwater outdoor pond options. However, one customer's negative experience with curbside pickup (long wait times, unanswered calls) and unhelpful in-store service indicates potential inconsistencies in service delivery. It's advisable to consider these varying experiences when utilizing our services, especially during peak times.

A key feature of this Petco location in Chapel Hill appears to be the helpfulness and knowledge of some of its staff members, as noted by a customer who received excellent guidance on pond supplies. This suggests that knowledgeable assistance is available. However, a contrasting experience points to potential issues with curbside service efficiency and the attentiveness and care of some staff members. Therefore, while you may encounter helpful and knowledgeable staff in a clean and organized store, it's also important to be aware of potential challenges with certain service aspects like curbside pickup.

Currently, there is no specific promotional information available in the provided reviews. Local users in Chapel Hill, NC, considering this Petco location should be aware of the mixed feedback regarding customer service, particularly for curbside pickup. While some staff members are praised for their helpfulness and knowledge, and the store is noted for cleanliness and organization, there are also reports of unresponsiveness and a lack of care. For information on current promotions, please contact the store directly at (919) 929-8891 or +1 919-929-8891.