Petco ico

Petco

Pet Store Near MeCaliforniaSanta Clara CountySunnyvaleEast El Camino Real

160 E El Camino Real, Sunnyvale, CA 94087, USA

4.0

I’m disappointed that Petco is reselling returned and damaged items, branding them as new. I purchased a Fluval 107 filter, and upon opening the box, water leaked from the canister, meaning, the filter had already been assembled and used. Moreover, one part was missing, and another was cracked. On top of that, the seal was assembled incorrectly, which is likely why the previous buyer returned the item - because the filter leaked when filled with water. Although I managed to get the filter working and dealt with the missing part, this experience has completely eroded my trust in buying from Petco. This was my first purchase, and it will also be my last.

Alex Z
  • Overview
  • (408) 774-0171
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Looking for a "Pet Store Near Me" in Sunnyvale, CA? The Petco located at 160 E El Camino Real can be contacted at (408) 774-0171 or +1 408-774-0171.

Customer reviews offer mixed feedback regarding this Petco location. One customer reported a significant issue with a product they purchased, a Fluval 107 filter. They described receiving a filter that appeared to be a returned and previously used item, as it leaked water upon opening. Additionally, the filter was missing a part, another part was cracked, and the seal was incorrectly assembled. This experience led to a complete loss of trust in purchasing from Petco for this customer.

On a more positive note, another customer highlighted the convenience of the online order pickup service at this location. They noted that while there are no designated parking spots for pickup, customers can simply stop in front of the store and call, and an employee will bring out their order. This was described as a fast and easy process.

Based on this information, the Petco at 160 E El Camino Real in Sunnyvale offers standard pet supplies and an online order pickup service. However, one customer experienced a significant issue with the quality of a purchased item, suggesting potential problems with the handling or resale of returned products. If you are considering purchasing items from this location, it may be prudent to carefully inspect your purchases upon receipt. The online order pickup service, on the other hand, appears to be efficient and convenient for those who prefer to shop online.

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Petco Location

Petco

160 E El Camino Real, Sunnyvale, CA 94087, USA

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Reviews

I’m disappointed that Petco is reselling returned and damaged items, branding them as new. I purchased a Fluval 107 filter, and upon opening the box, water leaked from the canister, meaning, the filter had already been assembled and used. Moreover, one part was missing, and another was cracked. On top of that, the seal was assembled incorrectly, which is likely why the previous buyer returned the item - because the filter leaked when filled with water. Although I managed to get the filter working and dealt with the missing part, this experience has completely eroded my trust in buying from Petco. This was my first purchase, and it will also be my last.

Nov 25, 2024 · Alex Z

There are no assigned parking spots for pickup at this location but they say to just stop in front of the store and call in, they will bring out your online order. Fast and easy!

Mar 18, 2025 · D Cruz

Decent sized petco with a good selection. We shop here for our dog and cats. Today we picked up dog treats for our samoyed’s 6th birthday.

Mar 22, 2025 · Brandon LaRouche

Probably one of the BEST Petco's I have visited for shopping. They had exactly what I needed and the staff was very friendly and courteous, and knowledgeable. Will definitely add this store to my list.

Dec 19, 2024 · Eddie Z

My husky Tiki went there for grooming and shedding with extra charge as the grommer suggested. Tiki returned wet with tangled hair. I’m also worried about his well being post grooming as he acts unsettled and nervous. Idk what happened during todays grooming.

Aug 09, 2023 · Miffy Hsu

Pet Store Near Me