Petco ico

Petco

Pet Store Near MeCaliforniaSan Joaquin CountyMantecaDaniels Street

2184 Daniels St, Manteca, CA 95337, USA

4.0

Customer service suck at this location. Several employees but only one handler for the pets. After the wait, I’m told the animal I wanted to see was not 75% off and was the incorrect animal labeled. They had sold that one and forgot to pull the sign:/ I turn my attention to another animal and then said “we don’t handle or take out the hamster. I said excuse me , but I’m not a child but a buying customer. She said sorry ma’am and walked away. I did ask for a manager and she said she was one of them. Just horrible service, never step foot in there again!!!

Dametria Montez
  • Overview
  • (209) 647-7290
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Welcome to Petco, a national pet store chain with a location at 2184 Daniels St in Manteca, California. As a Pet Store Near You, we aim to provide a variety of pet supplies and live animals. However, customer reviews indicate a mixed experience at this particular location.

The environment of this Manteca Petco appears to have a dedicated area for live animals. However, customer experiences suggest potential issues with staffing in this section, with reports of only one handler available leading to long waits. One customer also noted an incident with incorrect labeling of an animal and a sign that was not removed after the animal was sold. Another customer reported a negative interaction with a staff member who refused to handle a hamster for a buying customer, followed by dismissive behavior and the staff member identifying as the manager.

At Petco in Manteca, our services and goods for sale include live animals and pet supplies. Regarding live animals, one customer had a positive experience purchasing healthy neon tetras and cherry rasboras for a planted tank, and found the staff in that department to be nice and informative. However, the handling of other small animals, like hamsters, seems to be restricted. The overall customer service experience appears inconsistent, with some staff being helpful and others described as rude and unaccommodating, particularly concerning the handling and information about the animals.

A key feature of this Manteca Petco is the availability of live animals, including fish that some customers have found to be healthy, with staff in that area being helpful. However, a significant drawback reported by other customers is the poor customer service, including long waits for animal handling, incorrect information, restrictive handling policies for small animals, and rude staff behavior. This inconsistency in service and the negative experiences reported should be considered by local users.

Currently, there is no specific promotional information available. Local users in Manteca, CA, should be aware of the mixed reviews for this Petco location. While the fish department seems to have helpful staff and healthy stock, significant concerns have been raised about the overall customer service, particularly regarding the handling of animals and interactions with some staff members. It may be prudent to consider these factors when deciding where to shop for your pet needs. For any inquiries, you can contact them at (209) 647-7290 or +1 209-647-7290.

Petco Photos

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Petco Location

Petco

2184 Daniels St, Manteca, CA 95337, USA

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Reviews

Customer service suck at this location. Several employees but only one handler for the pets. After the wait, I’m told the animal I wanted to see was not 75% off and was the incorrect animal labeled. They had sold that one and forgot to pull the sign:/ I turn my attention to another animal and then said “we don’t handle or take out the hamster. I said excuse me , but I’m not a child but a buying customer. She said sorry ma’am and walked away. I did ask for a manager and she said she was one of them. Just horrible service, never step foot in there again!!!

Mar 02, 2025 · Dametria Montez

Fish’s have no diseases I got 5 neon tetras and 5 cherry rasboras for my planted tank. Staff is nice and informative. I will shop here again

Feb 24, 2025 · Jaswinder

Extremely rude customer service. The woman I spoke to, regarding concerns about my dog’s upcoming grooming appointment, cut me off multiple times and would not let me finish a single sentence. I was placed on hold and was hung up on, twice. I ended up canceling the appointment all together and I’m taking my dog elsewhere.

Mar 25, 2025 · Michele Christeen

I was crushed when I saw my dog. The bruise on his neck, and tic on him when he just had Sampranica treatment for tic and flea at the vet a few weeks before coming here. Photos of him before and after grooming service with the extra package.

Apr 13, 2024 · quang lam

My dog wont go anywhere else. Literally. Shes snapped at other people and was blacklisted at one place. I am not going to mention her groomer cause they are literally the best & I don’t want them to be too booked that I can never get an appointment. They do such an amazing job & we are happy yo tip well every time.

Jun 11, 2023 · Annie Fowler

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