4.0

Eric was a great associate that took care of my transaction when the system didn’t recognize the purchase date. He quickly made a decision to team up with customer service to have the transaction processed. Thank you for taking care of it quickly and in a kind manner!

Betty Dominguez
  • Overview
  • (281) 254-8395
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

As a "Pet Store Near Me," Petco, situated at 4512 Dacoma St, Houston, TX 77092, aims to provide pet-related products and services to the local community. They can be contacted at (281) 254-8395 or their mobile number +1 281-254-8395.

Based on recent customer reviews, the experience at this particular Petco location appears to have both positive and negative aspects. One customer highlighted a positive interaction with an associate named Eric, who was commended for his efficient and kind handling of a transaction issue. This suggests that at least some of the staff at this location are helpful and customer-focused.

However, another review describes the store as a "beautiful new store" that unfortunately suffers from bare shelves and limited staffing, with usually only one worker present. This customer expressed disappointment that a new location was not adequately stocked and indicated having better experiences at another Petco location with a smaller footprint. This suggests potential issues with inventory and staffing levels at the Dacoma St store.

Information regarding the specific services offered (such as grooming or veterinary care), the overall store environment beyond its new and aesthetically pleasing appearance, specific product features, and any current promotional offers is not detailed in these reviews. Therefore, local users considering this Petco for their pet needs should be aware of the contrasting feedback. While the store might be visually appealing and have helpful staff members, there are potential concerns regarding stock availability and staffing. It may be beneficial to contact the store directly to inquire about their current inventory and service offerings.

Petco Photos

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Petco Location

Petco

4512 Dacoma St, Houston, TX 77092, USA

Get directions

Reviews

Eric was a great associate that took care of my transaction when the system didn’t recognize the purchase date. He quickly made a decision to team up with customer service to have the transaction processed. Thank you for taking care of it quickly and in a kind manner!

Mar 26, 2025 · Betty Dominguez

This is a beautiful new store, but many of the shelves are bare and there is usually only one worker present. What’s the point of opening a nice new location if you aren’t going stock it? I’ve had better luck at the North Shepherd location, which is half the square footage.

Jan 11, 2025 · Theo Shu

They are racist hence the other interviews. 2 of the 2 times I’ve been here I’ve been treated poorly by the employees while white customers receive star customer service. The first time the clerk couldn’t be bothered to greet me even after I said hello to her. Today, Nancy felt the need to glare at me while I was checking out when she thought I wasn’t looking. My dog’s food is $125 after taxes. No one is spending that at any store to be treated like trash for no apparent reason. I get it’s Texas but come on.

Dec 10, 2024 · Megan Covington

So normally I wouldn't rant too much about a Petco but the guy who works in the fish department is extremely helpful and knows a ton about saltwater fish and gave us great pointers for the stuff we needed I hope y'all keep him because he's very friendly and very knowledgeable the store is also very clean and all staff are welcoming and friendly you can tell they love their animals that they have in stock ! :)

Feb 01, 2025 · Savannah Nicholson

Horrific to see the care of their live animals and reptiles. Saw a mid sized bearded dragon with an intense respiratory infection and huge belly from parasites, poop all over the cages (of ALL reptiles). Apparently their answer is "If it eats and drinks, it's fine". They offer a "cosmetic discount" (seriously twisted). This place is an ANIMAL ABUSE FACTORY. DO NOT BUY ANY ANIMAL FROM THIS PLACE. You will be in for thousands of dollars of vet expenses (I know from experience), and will be supporting a place that abuses animals for profit. They quite literally throw the animals away in the dumpster when they aren't purchased. Stop supporting this and maybe they will get their act together and start treating these animals like the living beings they are.

Jan 02, 2025 · C M

Pet Store Near Me