Petco

Welcome to the Petco located at 635 Cibolo Valley Dr Unit 149, Cibolo, TX 78108, USA. As a well-known name in the "Pet Store Near Me" category, Petco aims to provide a comprehensive range of products and services for pet owners. You can reach this specific Cibolo location by phone at (210) 981-2997 or their mobile number +1 210-981-2997.

Petco is a national chain of pet stores, and this particular branch in Cibolo offers local residents a convenient place to find pet supplies, food, and potentially other services. Based on the provided customer reviews, we can begin to understand the environment, services, and features of this specific Petco location.

One customer, in a review dated 3-20-25, noted that this Petco location is an "Extremely small pet place compared to others I have been in." This provides insight into the store's environment, suggesting it might be more compact than some other pet stores. The reviewer also mentioned browsing dog food and found that the prices were "fairly resemble on some," indicating a competitive pricing strategy for at least some products. They also noted the presence of refrigerated dog food, priced similarly to other pet places, suggesting a variety of food options, including fresh or refrigerated choices.

Another customer shared a very positive experience, highlighting the helpfulness of a staff member named Braden. This customer, who owns four small Dachshunds with specific toy preferences, recounted how Braden "took the time to look at the balls with us" and was "super friendly." This interaction suggests a focus on customer service and a willingness to assist pet owners in finding the right products for their animals. The reviewer, a long-time Petco customer and a first-time visitor to this Cibolo location, appreciated Braden's patience and the care he showed for their "furry babies." The mention of coming in for a birthday surprise for their oldest Dachshund indicates that Petco is considered a place to find special items for pets. The customer also enjoyed hearing about Braden's own pet, suggesting a personal and engaging interaction.

Drawing from these reviews, we can infer the following about the Petco in Cibolo Valley Dr:

• Size: The store is noted to be "extremely small" compared to other pet stores.
• Product Range: They offer a variety of dog food, including refrigerated options, and a selection of toys (specifically balls, in this instance). As a Petco, it's highly likely they also carry food and supplies for other types of pets such as cats, fish, birds, and small animals.
• Customer Service: At least one staff member, Braden, is highlighted for being exceptionally helpful, friendly, and patient, indicating a positive customer service experience.
• Pricing: For dog food, the prices were noted to be comparable to other pet places.

Given that Petco is a national chain, this location likely offers many of the standard services and features associated with the brand. These typically include:

• Wide Selection of Pet Food: For various types of pets, often including different brands and specialized diets.
• Pet Supplies: Such as toys, bedding, grooming tools, leashes, collars, and more.
• Live Animals: Often including fish, small animals like hamsters and guinea pigs, reptiles, and sometimes birds (though availability can vary).
• Grooming Services: Many Petco locations have grooming salons offering baths, haircuts, and other grooming services.
• Veterinary Services: Some Petco stores have in-store veterinary clinics or partnerships with local vets.
• Adoption Events: Petco often partners with local animal shelters to host adoption events.
• Training Classes: Offering obedience and other training classes for dogs.

However, it's important to note that the provided reviews for this specific Cibolo location do not explicitly confirm the presence or quality of all these potential services. For instance, there is no mention of grooming or veterinary services in the feedback provided. The focus of the positive review was on the helpfulness of a staff member in the context of purchasing a toy.

Regarding the environment beyond its smaller size, we can infer that it is likely a standard retail setting for a pet store, with organized aisles of products and designated areas for any live animals they may have. The positive interaction with Braden suggests a welcoming and customer-focused atmosphere, even if the physical space is more limited.

No specific promotional information was mentioned in the reviews. Petco as a company often has ongoing promotions, sales events, and a loyalty program ("Petco Pals Rewards"). Local users visiting this Cibolo location might find information about these in-store or online through Petco's main website. To inquire about any specific promotions currently running at the Cibolo Valley Dr location, it would be best to contact them directly at (210) 981-2997.

In conclusion, the Petco at 635 Cibolo Valley Dr in Cibolo, TX, while noted to be smaller than some other pet stores, appears to offer a range of pet food and supplies, including refrigerated options. A standout feature mentioned by a customer is the exceptional helpfulness and friendliness of the staff, particularly Braden. This location likely provides access to the broader offerings of the Petco chain, although the presence and extent of services like grooming or veterinary care at this specific store are not detailed in the provided reviews. Local residents looking for a "Pet Store Near Me" in Cibolo can consider this Petco for their pet needs, keeping in mind its smaller size and the positive feedback regarding customer service.

For those in the Cibolo area who value personalized assistance and a friendly shopping experience, the Petco on Cibolo Valley Dr, despite its smaller footprint, seems to prioritize customer care. Visiting the store or calling them directly would be the best way to ascertain the availability of specific products and services you might require for your pets.