
Petco
Pet Store Near MeTexasTravis CountyAustinBarton Creek MallBee Caves Road
3201 Bee Caves Rd #117, Austin, TX 78746, USA
4.0
I got to chat with the manager of this location recently and let me tell you she absolutely wonderful! Laura I believe her name is helped me so much with all of my questions and recommending things I didn’t even know I needed/wanted. 10/10 ⭐️⭐️⭐️⭐️⭐️
-
Overview
- (512) 732-0472
- stores.petco.com
Hours
Pet Store Near Me
-
State
- Alabama
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Welcome to Petco
For pet owners in and around Austin, Texas, finding a reliable and comprehensive pet store is crucial for the well-being of their beloved companions. Under the category of "Pet Store Near Me," Petco located at 3201 Bee Caves Rd #117, Austin, TX 78746, USA, stands out as a prominent option. With a phone number of (512) 732-0472 (or mobile +1 512-732-0472), Petco offers a wide array of products and services designed to cater to the diverse needs of pets and their owners.
Based on available information, including direct contact details and customer reviews, we can delve into what makes this Petco location a valuable resource for the local community. While specific details about the store's environment aren't explicitly mentioned in the provided snippets, the positive feedback regarding the staff suggests a welcoming and helpful atmosphere. One customer specifically highlighted a conversation with the manager, Laura, praising her assistance and recommendations. This personal touch indicates a customer-centric approach, which can significantly enhance the shopping experience. The reviewer's "10/10" rating underscores the positive impact of such interactions.
In terms of services, Petco stores generally offer more than just retail. While the provided information doesn't list specific services for this Austin location, Petco as a brand typically provides a range of pet-related services. These often include professional grooming for various animals, basic veterinary care through in-store clinics or partnerships, and pet adoption events in collaboration with local shelters and rescue organizations. It's advisable to contact the specific Bee Caves Road location to confirm the availability of these services.
Features of a Petco store usually encompass a broad selection of pet supplies. This includes food tailored for different species and dietary needs, toys and accessories for entertainment and training, habitats and care items for small animals, reptiles, and fish, and health and wellness products. Pet owners can typically find solutions for their dogs, cats, birds, aquatic life, and small mammals all under one roof. The positive review mentioning the helpfulness of all staff implies that customers can expect knowledgeable assistance in navigating these offerings and finding the right products for their pets.
While specific promotional information for this particular Petco location isn't included in the provided text, Petco as a national chain frequently runs promotions, discounts, and loyalty programs. Local customers are encouraged to inquire in-store or check the Petco website for any ongoing offers that might be applicable to their needs. These could range from discounts on specific brands of pet food to special deals on grooming services or adoption events with reduced fees.
Addressing a more general concern raised in one of the reviews, the customer acknowledged that pet stores can sometimes face challenges regarding the ideal space for animals. However, they qualified this by stating that "as far as Petsmart/Petcos go, this is a pretty good one." This suggests that while no pet store environment is perfect, this particular Petco location is perceived positively in comparison to similar establishments. The consistent positive feedback about the friendliness and helpfulness of the staff further reinforces this favorable impression.
To summarize, the Petco at 3201 Bee Caves Rd #117 in Austin, TX, appears to be a well-regarded pet store within the local community. Customers have highlighted the exceptional service provided by the staff, particularly mentioning the manager, Laura. While specific details about the store's layout and environment are limited, the positive interactions with the team suggest a pleasant shopping experience. Petco generally offers a comprehensive range of pet supplies and often includes services like grooming and veterinary care. Local pet owners looking for a "Pet Store Near Me" can likely find a valuable resource in this Austin Petco location, benefiting from both the products available and the helpful expertise of the staff. For precise information on current services, promotions, and the in-store environment, contacting the store directly at (512) 732-0472 is recommended.
In conclusion, for those searching for a reliable "Pet Store Near Me" in Austin, Texas, the Petco on Bee Caves Road presents itself as a strong contender. The positive customer feedback, particularly regarding the staff's helpfulness and the manager's exceptional service, indicates a commitment to customer satisfaction. While further details about the store's specific features and current promotions would require direct inquiry, the available information paints a picture of a pet store that is both well-regarded by its patrons and likely to offer a comprehensive range of products and services for the local pet-owning community.
Petco Photos










Petco Location
3201 Bee Caves Rd #117, Austin, TX 78746, USA
Reviews
I got to chat with the manager of this location recently and let me tell you she absolutely wonderful! Laura I believe her name is helped me so much with all of my questions and recommending things I didn’t even know I needed/wanted. 10/10 ⭐️⭐️⭐️⭐️⭐️
Mar 03, 2025 · Diana MaddenAny petstore will have its share of issues, ie unideal space for the animals, but as far as petsmart/petcos go, this is a pretty good one. I’ve had great experiences with all the staff every time I’ve gone, they’ve all been very friendly and helpful.
Mar 01, 2025 · Elliott DodsonSome people like Connor are exceptional. Connor is knowledgable, helpful and has a fabulous positive attitute. He has helped me and my sons many times and is the reason we go to that store. Today on Wednesday at 7:15pm, however, I had a terrible experience with Mark. All three people at the store did not understand how to do a return for a new, unused item listed as "Return value 28.49". My receipt had the item I was trying to return plus a credit for a prior return. Mark, Laura and Conor (one N, different person) tried to refund me $8 or $13 instead of the $30 ($28.49 plus tax) owed to me. Basically, they wanted to nullify my prior return and rip me off. Fortunately, the cashier machine did the transaction correctly. Mark and Laura lacked an understanding of a charge for a purchase vs a credit for a refund - addition and subtraction. How can you run a store if you can't understand this basic concept? I decided not to buy the item I went into the store for. Petco - you lost a customer tonight. Please train your personnel OR screen who you hire more carefully. Mark has no business being a manager and interacting with customers.
Oct 18, 2024 · RBM SpeightIm a brand representative for blue buffalo and wanted to treat my dog to a few thing from blue buffalo, I had a very enjoyable experience in store at petco.
Jan 27, 2025 · Aysha ReadyThis place always has the most welcoming workers who are extremely friendly with helping you out. The 4 stars is for Petco in general. They usually do not have a lot of food options, even though I have a cat?? Like they had a little amount of treats (tube + bites) and toys for them. They should also sell more water fountains because when I went, there were only 4 options. I feel like as a pet store there should be more… especially for cats. I noticed that they don’t have very many options for special dietary needs like my cat has to go on a diabetic diet, and there were almost no options. I know dietary concern is not a big part of the pet store, it would just be nice to have more options
May 23, 2024 · lena p.Pet Store Near Me

3300 Bee Caves Rd #490, Austin, TX 78746, USA

1210 Barton Springs Rd, Austin, TX 78704, USA

211 Walter Seaholm Dr, Austin, TX 78701, USA

1204 N Lamar Blvd, Austin, TX 78703, USA

916 W 12th St b, Austin, TX 78703, USA

1604 Fort View Rd, Austin, TX 78704, USA

1604 Fort View Rd, Austin, TX 78704, USA

5601 Brodie Ln #100, Sunset Valley, TX 78745, USA

4604 Burnet Rd, Austin, TX 78756, USA