Petco ico

Petco

Pet Store Near MeTexasBexar CountySan AntonioNorthwest SideBandera Road

11398 Bandera Rd #403, San Antonio, TX 78250, USA

4.0

The employees are helpful and nice. We found Ozzy (American Guinea Pig) and fell in love! Good stock in this store too.

Arthur Feldman
  • Overview
  • (210) 706-9245
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

For pet owners in San Antonio, Texas, the Petco location at 11398 Bandera Rd #403, San Antonio, TX 78250, USA, serves as a well-known establishment within the "Pet Store Near Me" category. As part of a nationwide chain, this Petco offers a broad spectrum of products and services designed to meet the diverse needs of various pets, including dogs, cats, and small animals. The store is recognized for having a helpful staff and a good stock of items.

You can contact this Petco by phone at (210) 706-9245 or via mobile at +1 210-706-9245. These contact options ensure that customers can easily inquire about product availability, services, or general pet care advice.

Environment and Atmosphere

The Petco store on Bandera Rd generally offers a well-stocked and accessible environment for pet owners. Reviews indicate that the store maintains a "good stock," suggesting a wide variety of products are typically available. The presence of live small animals, such as guinea pigs, adds to the lively atmosphere, providing an opportunity for potential pet parents to connect with new companions, as evidenced by a customer who "found Ozzy (American Guinea Pig) and fell in love!"

The employees are described as "helpful and nice," contributing positively to the overall shopping experience. However, it's worth noting that individual experiences with specific services, such as grooming, can vary. One customer's experience with grooming highlighted disappointment with the outcome, suggesting that while the staff's attitude might be positive, the results of certain services might not always meet expectations. This indicates that while the retail environment and general staff interactions are often favorable, prospective customers for specialized services may want to manage expectations or communicate their needs very clearly.

Services and Goods for Sale

Petco offers a comprehensive range of products and services, aiming to be a one-stop shop for pet owners. Their offerings at the Bandera Rd location include:

  • Pet Food and Treats: A wide selection of food for dogs, cats, and other small animals, including various brands, dietary options (e.g., dry, wet, specialized diets), and a vast array of treats.
  • Pet Supplies and Accessories: This encompasses essential items such as beds, crates, bowls, collars, leashes, harnesses, toys, litter and litter accessories, cleaning and odor control products, and basic grooming tools.
  • Live Small Animals: The store provides opportunities to adopt or purchase small animals, including guinea pigs, as mentioned in a customer review. They also typically offer all the necessary habitats and accessories for their care.
  • Pet Grooming: Petco provides professional grooming services for dogs and cats. These services typically include baths, haircuts, nail trims, and other aesthetic treatments. Customers can schedule appointments for a full pampering session for their furry friends.
  • Training Services: While not explicitly detailed in the provided reviews for this location, Petco generally offers dog training classes, ranging from puppy socialization to obedience training, focusing on positive reinforcement techniques.
  • Veterinary Services (Likely): Many Petco locations host Vetco Vaccination Clinics, offering affordable preventive care such as vaccinations, microchipping, and deworming. It's advisable to confirm specific clinic dates and services at this location.
Features and Unique Selling Points

This Petco location distinguishes itself through several features that make it a notable option in the "Pet Store Near Me" category:

  • Broad Product Selection: The "good stock" mentioned by customers indicates a wide variety of pet food, supplies, and accessories, ensuring that pet owners can find most of what they need under one roof.
  • Availability of Live Small Animals: The opportunity to find and adopt small pets like guinea pigs is a significant draw for families and individuals looking for new companions.
  • Helpful and Nice Employees: The staff are generally praised for their helpfulness and pleasant demeanor, contributing to a positive shopping experience for many customers. Their assistance in finding products and providing general information is a valuable asset.
  • Convenient Grooming Services: The availability of in-house grooming services is a key feature, offering a convenient option for pet owners to maintain their pets' hygiene and appearance. While individual experiences may vary, the service itself is a valuable offering.
  • Accessibility as a Chain Store: As part of a national chain, customers can often rely on consistent product availability and familiar service standards, along with potential access to loyalty programs and promotions offered across Petco locations.
Promotional Information and Recommendations

Petco regularly provides various promotions and loyalty programs that can benefit local users. For those in San Antonio searching for a "Pet Store Near Me" on Bandera Rd, here are some recommendations and potential promotional insights:

  • Inquire About New Pet Programs: If you're considering adopting a small animal like a guinea pig, ask about any new pet bundles, first-time owner discounts, or essential starter kits that Petco might offer.
  • Check for Grooming Specials: While one customer had a less-than-ideal grooming experience, it's always worth asking about first-time grooming discounts, seasonal specials, or loyalty programs for regular grooming appointments. Clearly communicate your desired outcome and review results before leaving.
  • Utilize Online and In-Store Deals: Petco frequently runs sales on various product categories, including food, treats, and supplies. Check their website or the store's flyers for weekly ads, "buy one get one" offers, or percentage-off deals.
  • Join Petco's Loyalty Program: Becoming a member of Petco's loyalty program (Vital Care) can provide ongoing benefits, such as earning points on purchases, receiving exclusive discounts, and sometimes even free services or product samples.
  • Engage with Employees: The reviews highlight that employees are "helpful and nice." Don't hesitate to ask them for assistance in finding specific products, comparing options, or understanding pet care needs, as they can help you "save money" as one customer noted.

The Petco at 11398 Bandera Rd #403 in San Antonio offers a comprehensive and generally well-regarded experience for pet owners. Its wide array of products, presence of live small animals, and convenient grooming services make it a practical choice for daily pet needs and occasional pampering. While experiences with specialized services can be subjective, the overall environment and helpful staff make it a valuable resource for the local pet community.

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Petco Location

11398 Bandera Rd #403, San Antonio, TX 78250, USA

Reviews

The employees are helpful and nice. We found Ozzy (American Guinea Pig) and fell in love! Good stock in this store too.

May 03, 2025 · Arthur Feldman

I took my dog to get groomed by Nat , my dogs first time ever . Nats attitude was very positive , but for my dogs first haircut I should’ve never done it . she has many hairs going left to right . I’m disappointed . I was charged before they bought her out ( they had annother employee bring her out ) i even tipped !! If only I can take it back . I’m pretty disappointed . ( last picture was before the incident )

Feb 07, 2025 · viridiana martinez

I had a bad experience with my groomer Carmen. My dog has never lashed out or tried to bite a groomer, but seemed extremely stressed at his appointment. He was thrashing around on the table and desperately trying to get away while she filed his nails. At previous groomers I have heard nothing but great things about his behavior, so I find it very unusual that my dog behaved in such a way. Of course we were charged a biting fee, that I understand. However, we were also charged matting fees knowing good and well that he was not matted as we brush him very frequently. He came home with his nails shorter than I have ever seen them as well as razor burn on his stomach and near his legs. While he did come home clean from his appointment, his haircut did not resemble the pictures we requested.

May 07, 2024 · uwu_bot

I took my dog Sammy for an appointment at 11:00 am, he was not done until 7:30 pm. After eight long hours he was exhausted. Once I dropped him off she did say that she had a couple dogs before him, and that it'll be 4-6 hours, which I understood and agreed that It was okay, but 8 hours is unacceptable. We enjoyed taking our pup to this location before with minor issues but we will not be coming back.

Feb 12, 2025 · Ayleen Rodas

Fantastic staff who honestly seem to care about both the animals that they care for, and the ones that customers bring in with them. It’s always clean and the animals have clean enclosures.

May 13, 2025 · Dan Van Nice

Pet Store Near Me