Petco ico

Petco

Pet Store Near MePierce CountyTacoma6th Avenue

5951 6th Ave, Tacoma, WA 98406, USA

4.0

Poor customer service. Went to the aquatic section looking for help, meanwhile the aquatic associates two of them continued to their conversation like I wasn’t even standing there. 7 minutes go by so I decided to ask for help anyway. I was immediately brushed off and told by the one with all the tattoos “she’s supposedly the aquatic manager says “I’m not catching any fish right now” and I said ok and her response was “yea”. Unfortunately, it gets worse. Went to the front counter to ask for assistance and while the two front counter associates were extremely helpful and understanding “the lady associate even apologized and said that her associate was being rude” and went in got the manager. Unfortunately, I should’ve just left the store. Not only was the store manager “Sunny” aggressive and rude, she tried defending her associate like she isn’t open for business or have multiple associates working the floor. Needless to say I won’t be back here and I’ve been a customer 2004.

Kenny Sullivan
  • Overview
  • (253) 566-5967
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Located at 5951 6th Ave in Tacoma, Washington, Petco serves as a local pet store catering to the needs of pet owners in the surrounding community. Operating under the platform category "Pet Store Near Me," Petco offers a wide selection of products and services designed to support the health and well-being of various types of pets. As a national retailer, Petco aims to provide a convenient and comprehensive shopping experience for pet parents seeking quality supplies, expert advice, and essential services.

The physical environment of the Petco store in Tacoma is generally designed to be organized and accessible, allowing customers to easily find the products they need. Typically, the store is divided into sections based on the type of pet, such as dogs, cats, fish, reptiles, birds, and small animals. You can expect to find aisles stocked with a variety of pet food, treats, toys, bedding, grooming supplies, and habitat essentials. The store aims to create a clean and well-maintained atmosphere for a comfortable shopping experience. Staff members are usually present throughout the store to assist customers with their needs and answer any questions they may have.

Petco in Tacoma offers a range of services to support pet owners in caring for their animal companions. These services often include:

  • Pet Food and Supplies: Petco provides a vast selection of pet food from numerous brands, accommodating different dietary requirements, life stages, and preferences. This includes dry, wet, and raw food options, as well as a variety of treats and nutritional supplements. In addition to food, the store offers a comprehensive inventory of supplies such as beds, crates, leashes, collars, toys, grooming tools, carriers, and habitats designed for various types of pets.
  • Grooming Services: Many Petco locations, including the Tacoma store, often feature professional grooming salons. These salons offer services like bathing, haircuts, nail trims, ear cleaning, and de-shedding treatments, performed by trained and experienced groomers. Regular grooming is vital for the health and hygiene of many pets, and having this service available within a pet store can be a convenient option for local pet owners.
  • Veterinary Services: Petco often partners with veterinary service providers to offer in-store clinics in some of their locations. While the provided information does not explicitly confirm the presence of an on-site veterinary clinic at the Tacoma store, it is advisable to contact the store directly to inquire about any such partnerships or available veterinary services. These services can range from routine wellness exams and vaccinations to minor medical care.
  • Small Animal and Fish Sales: Petco stores typically sell a variety of small animals, such as hamsters, guinea pigs, rabbits, and sometimes birds and reptiles. They also usually have a dedicated aquatics section with a selection of fish and all the necessary aquarium supplies, including tanks, filters, lighting, and decorations. For those considering purchasing a pet, it is crucial to research the specific needs and care requirements of that animal beforehand.
  • Adoption Events: Petco frequently collaborates with local animal shelters and rescue organizations to host adoption events at their stores. This provides an opportunity for adoptable pets to meet potential new families within the community. These events can be a valuable resource for individuals looking to adopt a pet and support local animal welfare efforts.
  • Training Services: Many Petco stores offer dog training classes, ranging from basic obedience to more advanced behavioral training. These classes are usually conducted by certified trainers and can help pet owners establish good communication and a strong bond with their dogs.
  • Aquatics and Reptile Centers: For customers interested in fish and reptiles, Petco typically has dedicated sections with a variety of species and all the necessary supplies to create and maintain appropriate habitats, including tanks, terrariums, lighting, heating, and specialized food.

A significant feature of Petco as a national chain is the convenience of finding a wide range of pet-related products and services in one location. This can be particularly beneficial for busy pet owners. Petco also often has a loyalty program that rewards frequent shoppers with discounts and exclusive offers. Their online platform complements their physical stores, allowing customers to shop online and potentially arrange for in-store pickup or home delivery.

The provided customer reviews offer mixed perspectives on the Petco store in Tacoma. One review describes a negative experience in the aquatics section, citing poor customer service and a lack of assistance from the associates and the store manager. This feedback highlights potential issues with staff attentiveness and customer service in certain departments. However, another review shares a positive experience with a front-end clerk who was helpful in resolving an issue with the online app and applying credits in-store. This suggests that while there may be inconsistencies, some staff members are indeed providing good customer service. It is important for potential customers to consider these varying experiences when evaluating the store.

Promotional information for the Petco store in Tacoma can vary depending on the time of year and ongoing company-wide initiatives. Petco frequently offers sales events, discounts on specific products or brands, and special offers for members of their loyalty program. These promotions are often advertised on their website, through email newsletters, and via in-store signage. Local customers are encouraged to check these resources or contact the Tacoma store directly at (253) 566-5967 or +1 253-566-5967 to inquire about current promotions on pet food, supplies, grooming services, and any other products or services they may be interested in. Enrolling in Petco's loyalty program is also a recommended way to receive personalized offers and stay informed about upcoming deals.

In conclusion, Petco in Tacoma, WA, serves as a local pet store providing a wide array of pet supplies, food, and various services such as grooming and potentially veterinary care and training. While customer service experiences may vary, Petco generally aims to be a convenient and comprehensive resource for pet owners in the community. Local residents are encouraged to visit the store, inquire about specific services and current promotions, and make their own informed decisions based on their individual needs and interactions.

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Petco Location

Petco

5951 6th Ave, Tacoma, WA 98406, USA

Get directions

Reviews

Poor customer service. Went to the aquatic section looking for help, meanwhile the aquatic associates two of them continued to their conversation like I wasn’t even standing there. 7 minutes go by so I decided to ask for help anyway. I was immediately brushed off and told by the one with all the tattoos “she’s supposedly the aquatic manager says “I’m not catching any fish right now” and I said ok and her response was “yea”. Unfortunately, it gets worse. Went to the front counter to ask for assistance and while the two front counter associates were extremely helpful and understanding “the lady associate even apologized and said that her associate was being rude” and went in got the manager. Unfortunately, I should’ve just left the store. Not only was the store manager “Sunny” aggressive and rude, she tried defending her associate like she isn’t open for business or have multiple associates working the floor. Needless to say I won’t be back here and I’ve been a customer 2004.

Apr 09, 2025 · Kenny Sullivan

I went into the store because the online app was not taking my order. Once I finally got it to take my order 30 minutes later I got a notification from my bank that the money had been refunded. I’ve had a consistent problem using the Petco app, especially if it’s involving using Klarna which this time I was not by the way. I went into the store and made my purchase and the clerk was great at using the app to get my credit to use in store and helping me make my purchase. She was friendly personable and is part of the reason that I continue going into Petco because of the employees that I’ve run into in the stores.

Apr 07, 2025 · Barry Miller

This is a pretty good Petco. Much bigger then some of the others in the area. It also is taken care of much better then some others, like the one by the mall, which is garbage. They have an excellent variety of fish and other reptiles. Over all I like this location the best out of many in the area.

Mar 31, 2025 · Michael Savage

I can only speak to how amazing the aquatics dept and cashier staff were on my last trip I got off of work late and had to run there because I had quite few purchases to make the three staffs members on hand were absolutely amazing and very helpful with every need helping me get three corals chromis and definitely helped me pick out an amazing puffer as my centerpiece fish! They said they were more than happy to be there a bit late to help me and genuinely helped me despite it very grateful hopefully they view some of the photos to see the tank!

Jan 29, 2024 · tycoonsworld

Absolutely horrible people working here. Walked around for 10 minutes looking for someone, finally looked into the "employee room " by the entrance, and there u go, 2 employees sitting chatting. I asked "hi there can you help me ", the blond young 20's female had a frown when we made eye contact, and clearly was irritated I disturbed her. She startled and asked me a few words that came out of her mouth, what's going on and by then I saw that she is so startled by me disturbing her that she couldn't even ask a question properly. I said I was walking around and I couldn't find anyone so I'm asking her if she can help me, she replied that there's some new girl that doesn't know how to do anything and she was also mad about that, to which I replied, no problem I understand. And I said I want to get a fish., to which she replied that because it's half an hour before closing, she cannot get me a fish, but I walked around for like 10 minutes before 30 minutes of closing, but no one was there. I smiled at her and said, but it takes like a minute or two to get a fish. That's all I'm here for without any attitude or anything., she turned on me and said no can do. Can't believe she had a job with people facing role. This is a perfect example of how cute corporations lose touch with reality. It's OK many other stores out there, but this was horrible.

Mar 16, 2025 · Tofik Grom

Pet Store Near Me