Petco ico

Petco

Pet Store Near MeTexasWilliamson CountyCedar Park183A Toll Road

5001 183A Toll Rd Ste 100, Cedar Park, TX 78613, USA

4.0

Friendly and helpful staff - helped me with my purchase of our hamster. Clean, animals seem happy and well taken care of. Plenty of options for all animals!

Kara Walden
  • Overview
  • (512) 690-9496
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

For pet owners in Cedar Park, Texas, and the surrounding areas looking for a comprehensive "Pet Store Near Me," Petco located at 5001 183A Toll Rd Ste 100, Cedar Park, TX 78613, USA, offers a wide array of pet-related goods and services. As a well-known national chain, Petco aims to be a one-stop shop for all things pet, catering to various types of animals and their owners.

Based on recent customer feedback, experiences at this Cedar Park Petco location appear to be somewhat varied. One customer reported a positive interaction, highlighting the friendly and helpful staff who assisted with the purchase of a hamster. They also noted that the store was clean, the animals seemed happy and well-cared for, and there were plenty of options available for all types of animals. This suggests that many aspects of this Petco location align with the brand's aim to provide a positive environment for both pets and their owners, along with a diverse selection of products.

However, another customer recounted a less satisfactory experience during a shopping visit. They reported difficulty finding staff on the floor, with the exception of the dog grooming area where the employees were busy. After waiting at the checkout counter, they were approached by a staff member who they felt was rude. This interaction reportedly included dismissive behavior and a lack of attentiveness to the customer's attempt at a polite closing. This negative review indicates that, like any retail establishment, customer service experiences can vary.

Considering these contrasting accounts, it's important for local users to be aware of both the potential for friendly and helpful service and the possibility of encountering less positive interactions. Typically, a Petco store offers a broad range of products and services, which likely includes:

  • **Pet Food:** A wide variety of brands and types of food for dogs, cats, fish, reptiles, birds, and small animals. This often includes different dietary options and price points.
  • **Pet Supplies:** An extensive selection of supplies such as toys, bedding, grooming tools, leashes, collars, habitats (cages, tanks), and health and wellness products.
  • **Live Animals:** Depending on the location and time, Petco stores often have small animals like hamsters, guinea pigs, rabbits, as well as fish, reptiles, and sometimes birds available for purchase. The positive review mentioned the purchase of a hamster, confirming the availability of small animals at this location.
  • **Grooming Services:** Many Petco locations, including this one as indicated by a review, offer professional dog grooming services.
  • **Veterinary Services:** Some Petco stores have in-store veterinary clinics or partnerships providing veterinary care.
  • **Training Services:** Pet training classes are often available for dogs.
  • **Adoption Events:** Petco frequently partners with local shelters and rescue organizations to host adoption events.

The environment of the store, as described by one positive review, is clean, and the animals appear to be well-cared for. This suggests that Petco generally maintains standards for the upkeep of their stores and the welfare of the animals housed there. However, the negative review points to potential issues with staffing levels on the sales floor and the demeanor of some employees.

Features of this Petco location likely include the wide selection of products, the availability of live animals, and the presence of a dog grooming service. The friendly and helpful staff mentioned in one review can also be considered a positive feature when encountered.

As a large retail chain, Petco often has ongoing promotions and sales. However, the provided text does not contain any specific promotional information for this Cedar Park location at this time. Customers interested in current deals or discounts are encouraged to visit the store, check the Petco website, or contact them directly via phone.

For local users in Cedar Park looking for a "Pet Store Near Me," this Petco offers a convenient location and a broad range of pet supplies and services. While experiences may vary, the store generally aims to provide for the needs of a diverse range of pets. To get a sense of the current environment and any specific services or promotions, visiting the store or contacting them at (512) 690-9496 or +1 512-690-9496 would be beneficial.

In conclusion, the Petco in Cedar Park, TX, located at 5001 183A Toll Rd Ste 100, offers a wide selection of pet food, supplies, and live animals. They also provide services such as dog grooming. Customer experiences have been mixed, with some praising the friendly and helpful staff and the clean environment, while others have reported issues with staff availability and rudeness. Local pet owners can visit this Petco to explore their offerings and assess if it meets their pet care needs.

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Petco Location

5001 183A Toll Rd Ste 100, Cedar Park, TX 78613, USA

Reviews

Friendly and helpful staff - helped me with my purchase of our hamster. Clean, animals seem happy and well taken care of. Plenty of options for all animals!

Mar 23, 2025 · Kara Walden

I went in today to shop and there was no one to be found who worked there except the women doing dog grooming and they were obviously busy and there was no one else that I saw on the floor around the store. I stood at the counter to check out for a bit and as I walked away someone rudely asked if I needed help and I said I didn’t even see her there and she made a face like I was stupid. After she was done checking me out, I said to have a good day and try smiling and she ignored me made another face and walked away mumbling something under her breath. I then asked what she said and she ignored me and walked away. I don’t remember her name but she was younger with dark long hair. Please teach your employees to be respectful to their customers because you’ve lost one after this encounter.

May 02, 2025 · Chelsea Schoener

Petco was pretty much the only store that had the specific pet food we needed in stock. I had ordered from a different vendor and told an eta but 4 days after it still had not come. By that time we were about out! Any dog owners will understand it’s not the best idea to just switch over to a different brand without the dog (and subsequently you) having gastric issues. We had not used Petco as they were later coming into the Leander area and we have had dogs for the last 20+ years. I placed an online order for pick up-curbside (if possible) for the following day. They notified me it was ready after the store opened as promised. I had to travel a little bit to get there but that wasn’t a problem. When I arrived I noted quite a bit of foot traffic so was concerned that they might be too busy to bring it out. I called as instructed and a friendly gentleman advised they would be right out. They delivered it right into my trunk and closed it for me I was extremely grateful, and I thought the customer service was excellent. We will buy our dog food here from now on. Thanks Petco!!!

Oct 04, 2023 · Susan Willett

Sharessa in the grooming department does the best job ever! My goldendoodle absolutely loves going to see her and he gets so excited every time I tell him we’re going to the groomer. She does an amazing doodle cut! She’s so so sweet and I can’t recommend her enough. The others from the grooming department are always so kind as well.

Aug 10, 2024 · Kristen Hubert

Went in for a first fish for our 5 year old daughter. Apparently, you cannot buy a fish despite purchasing everything from the store. You have to bring in a water sample of your tank after 48 hrs run time. Even though their products state on the box to use the specified water conditioner and you can place fish in immediately. (Many products are made this way for tap water and stated on your products at the store) Associated said we were wrong even when I showed him the box and added products. Also, the same person bagged a fish for another family after they said they had a tank at home running. No water sample, bagged the fish and went to check out. All because they had a tank at home already which the associate said alright and helped them (in front of us). So we decided to not buy the entire tank kit, food, Accessories from Petco ($198 dollars) and order on Amazon saving $87.63 dollars on the exact barcoded products in total. With a better return policy too, btw. Petco, your prices are insane BTW. Your not consistent on selling fish to customers. We will buy our fish elsewhere and not be visiting your companies stores again.

Jan 04, 2025 · Kent Rohrer

Pet Store Near Me