Petco

For local residents in Cherry Hill Township, New Jersey, searching under the category "Pet Store Near Me," the Petco located at 860 Garden Park Blvd Suite a2 offers a range of pet supplies and services, including a self-service dog wash. Based on recent customer reviews, the store appears to have a welcoming and helpful staff, although there may be some issues with the functionality of the self-service dog wash equipment. Potential customers should consider these aspects when choosing this location for their pet care needs.

One customer who utilized the self-service dog wash shared a mixed experience: "Came in to use the self serve dog wash. Only one was working at the time and was being used. They came to get the other two working and were able to. The one I used not some of the buttons worked. Overall accomplished what I set out to do is clean the dog. But I do think $20 plus tax should include all working supplies." This review indicates that while the store does offer a self-service dog wash, the availability and functionality of the stations might be inconsistent. Initially, only one of the three stations was operational and in use. While staff were able to get the other two working, the station the reviewer used had some malfunctioning buttons. Despite successfully cleaning their dog, the customer expressed dissatisfaction with the $20 plus tax charge, feeling that it should guarantee fully operational equipment. This suggests that while the service is available, potential users might encounter maintenance issues with the dog wash stations.

In contrast, another customer who visited the store with their pregnant Sphynx cat had a highly positive experience: "I went yesterday on 2/13/25 with my queen sphynx cat Toyko. We discovered after reviewing her X-rays my queen is having 3 kitties. The staff was wonderful and treated us like family. The price is fair for us pet parents. The front desk lady Maria was so welcoming to us and the pets it's heart-warming. Overall the experience was a 5-star." This review highlights the welcoming and caring nature of the staff at this Petco location. The reviewer specifically mentions feeling treated "like family" by the staff, which suggests a high level of customer service and a warm, personal touch. The fact that they were visiting with a pregnant cat and felt well-supported indicates that the staff is considerate of pets' needs and the concerns of their owners. The reviewer also found the pricing to be "fair for us pet parents," suggesting reasonable costs for the products and services offered. A specific staff member, Maria at the front desk, is commended for being "so welcoming to us and the pets" and described as "heart-warming," further emphasizing the positive and friendly atmosphere of the store. Overall, this customer's experience was overwhelmingly positive, resulting in a 5-star rating.

Based on these reviews, the environment of the Petco in Cherry Hill Township, NJ, appears to be generally welcoming and staffed by individuals who are caring towards both customers and their pets. The store offers a self-service dog wash facility, although its maintenance and full functionality may sometimes be an issue. The positive review suggests a store where customers feel valued and supported, particularly in situations involving the well-being of their pets.

The services offered at this Petco location include the retail sale of a wide range of pet supplies for various animals. A specific service mentioned is the self-service dog wash, which allows customers to wash their dogs on-site for a fee. The positive interaction with staff, particularly the welcoming demeanor of the front desk personnel and the caring treatment of a pregnant cat, indicates that customer service is a priority. The store also appears to offer fair pricing on its products and services.

The key features of this Petco include its availability as a "Pet Store Near Me" in Cherry Hill Township, NJ. The welcoming and caring staff, especially highlighted by the positive review, is a significant feature that contributes to a positive customer experience. The presence of a self-service dog wash offers convenience for dog owners, although potential maintenance issues should be noted. The store also aims to provide fair pricing on its pet supplies and services.

As a national chain, Petco typically has various promotional offers, loyalty programs (such as Petco Pals Rewards), and seasonal sales events throughout the year. Local residents in Cherry Hill Township interested in learning about current promotions, upcoming events, or the specific range of products and services offered at the 860 Garden Park Blvd Suite a2 location are encouraged to visit the store directly or check the Petco website or app for local deals and information. They may also have in-store flyers or signage detailing current promotions.

In conclusion, for local residents in Cherry Hill Township, New Jersey, searching for a "Pet Store Near Me," the Petco located at 860 Garden Park Blvd Suite a2 offers a generally positive experience, characterized by a welcoming and caring staff. Customers with cats, in particular, have reported feeling well-treated and supported. The availability of a self-service dog wash is a convenient feature for dog owners, although potential maintenance issues with the equipment should be considered. Overall, this Petco location appears to prioritize customer service and aims to provide fair pricing on its range of pet supplies and services.