Pet Wash 24

I recently visited Pet Wash, and while the facility was as advertised, my experience was frustrating. As a professional dog groomer, I found the blow dryer at my station to be extremely weak—not at all what I would expect from a place that claims to be a pet wash. Drying took way too long, and unfortunately, there was no staff available to help or allow me to switch stations to try another dryer. Since the system kept charging my card, I was stuck using the weak dryer with no way to adjust. In the end, I had to leave with my standard poodle still half-dried and finish the job at home, which completely defeated the purpose of coming here. While the place itself is decent, the lack of strong equipment and customer support made the experience disappointing. If they improve their dryers and have someone available to assist customers, it would be a much better service.

I was charged 2X for just 1 wash, I was not aware of the operations of this unit. I spoke to the person-in-charge she said I will only be charged once. Please refund me the 2nd wash. I only washed my pet once. I think this place is too pricy. $20 dollars for a wash. Other places in the area are only charging $10-$13 dollars. They advertise as only $10 dollars but when you use a credit card, it's minimum $20 dollars charge, which I find not cost effective at all. In addition, why not mention it as $10 for cash and $20 for credit card upfront. Still couldn't figure out why such a huge discrepancies between cash and credit. I believe $13 dollars is reasonable. There is no towels, nothing to dry your pet. Extremely disappointed.

This place is the best! It was our first time here, or at any place like this truthfully. Everything was so easy to figure out. Very convenient walk-up ramp into the tub for the dogs. I love all the options for the bath, especially the oatmeal bath. The water was warm and the dryer was the perfect heat setting. Very decent pricing. Very easy clean-up with everything needed- squeegee, bag for cleaning up hair out of the sink, and a vacuum. Seriously, I can't say enough good things. We were so happy and so were our 2 Labs.

My Great Dane, and absolutely loved this place and the owner. He was very hospitable And helpful. This place is very clean and very accessible. The stall was perfect size for my baby, and it was an ease to dry him in the infrared station. Thank you so so much!

115 lb Great Pyrenees here (not me, the dog, silly). It is so great to have a place to wash this good boy! No lifting, or trying to shift his big ol body in the tub. A little advice for pet owners: wear waterproof shoes, bring a towel and some good treats ( there is a great vending machine if your dog isn't picky)! The raised booth with the lights and dryer is wonderful, but the dryer in the big wash area is waaaay more powerful. Also, when you are done make sure to push the red button on the credit card reader to end your session. Plea for the owner(s): it gets pretty hot in there, even in cool weather. A fan would be soooo nice! Other than that, great job! We love 25hr Pet Wash! Also, thank you for serving our Country!