Pet Supplies Plus Charlotte - Pineville Mathews

For pet parents across North Carolina, finding a reliable, well-stocked, and genuinely caring pet store is essential. In Charlotte, the Pet Supplies Plus location on Pineville-Matthews Road consistently stands out as a beloved local hub for all things pet-related. More than just a place to pick up food and toys, this store has built a strong reputation for its exceptional customer service, extensive product selection, and a true dedication to the well-being of local pets and their families. It’s a community fixture where you’ll feel welcomed and supported in providing the best for your furry, finned, or feathered friends.

What truly sets Pet Supplies Plus Charlotte - Pineville Matthews apart is its commitment to going above and beyond for its customers. From the moment you walk in, you’re greeted by a team of "super nice" employees who are genuinely passionate about pets. This isn't a transactional experience; it's a partnership where staff actively help you find the right products and solutions for your pet's unique needs. This personalized approach, combined with their vast inventory, makes it a preferred destination for pet owners throughout the greater Charlotte area. It’s a place where loyalty is earned through consistent quality and a true understanding of the local pet community.

Pet Supplies Plus Charlotte - Pineville Matthews is conveniently located at 7601 Pineville-Matthews Rd, Charlotte, NC 28226, USA. This prime address places it strategically within a bustling commercial corridor, making it highly accessible for residents across a wide swathe of Charlotte and its surrounding communities, including Pineville, Matthews, SouthPark, and Ballantyne. The location on Pineville-Matthews Road, a major thoroughfare, ensures easy navigation whether you're coming from nearby neighborhoods or traveling from further afield.

The store is situated in a retail complex with ample parking, which is a significant convenience for customers, especially when purchasing bulk items like large bags of pet food or heavy litter. Its position within a well-trafficked area means it's often a quick stop during daily errands. While specific public transit options might vary, the area is generally served by Charlotte Area Transit System (CATS) bus routes, making it potentially accessible for those relying on public transportation. The ease of access, combined with generous parking, makes Pet Supplies Plus Charlotte - Pineville Matthews a hassle-free destination for all your pet supply needs.

Pet Supplies Plus Charlotte - Pineville Matthews offers a comprehensive array of services and products designed to cater to every aspect of pet ownership.

• Enormous Selection of Products: The store carries a vast inventory of pet supplies for dogs, cats, birds, fish, reptiles, and small animals. This includes a wide range of food brands (including specialized diets), treats, toys, bedding, crates, leashes, collars, grooming tools, and much more.
• Professional Pet Grooming Services: They provide professional grooming for dogs, with a team of "super sweet" groomers who are praised for their skill in delivering breed-specific haircuts and ensuring a positive experience for the pets.
• Online Competitor Price Matching: Pet Supplies Plus honors online competitor pricing, ensuring that customers receive the best possible value on their purchases. This commitment to competitive pricing is a significant benefit for local shoppers.
• Curbside Pickup and Home Delivery (based on customer review): Customers have highlighted services like order delivery to their vehicle (curbside pickup), demonstrating a commitment to convenient shopping experiences. While not explicitly stated as official services, this points to flexible fulfillment options.
• Knowledgeable and Friendly Staff: Employees are consistently described as "super nice" and helpful. They are trained to assist customers in finding specific products and can even direct them to other stores if a desired item is not in stock.
• Pet Wash Stations: While not explicitly detailed, Pet Supplies Plus locations typically offer self-serve pet wash stations, allowing pet owners to conveniently bathe their pets without the mess at home. (This is a common feature of Pet Supplies Plus stores and likely applies here).
• Live Animals and Fish: In addition to supplies, Pet Supplies Plus often carries a selection of live animals, including fish, birds, and small animals, allowing customers to find new companions. (Common for PSP locations).
• Loyalty Programs/Rewards: Like other Pet Supplies Plus locations, they likely offer a loyalty program that rewards frequent shoppers with discounts and special offers.

Pet Supplies Plus Charlotte - Pineville Matthews distinguishes itself through several key features and highlights that contribute to its strong local reputation.

• Exceptional Customer Service: This is perhaps the most consistently praised feature. Reviewers repeatedly highlight the "super nice" employees and "personable managers" who go above and beyond, providing helpful guidance and a welcoming atmosphere. The long-standing loyalty of customers over "10+ yrs" is a testament to this commitment.
• Broad and Deep Product Inventory: The store's "enormous selection of products" ensures that pet owners can find almost anything they need for various types of pets, from everyday essentials to specialized items. This vast array reduces the need to visit multiple stores.
• High-Quality Grooming Services: The in-store grooming salon receives specific praise, particularly for the "super sweet" groomers who deliver excellent, breed-appropriate haircuts, even for specific breeds like Brussels Griffons. This level of satisfaction builds significant trust.
• Competitive Pricing and Price Matching: The policy of honoring "online competitor pricing" is a huge advantage for consumers, ensuring they get competitive deals without having to shop elsewhere.
• Community-Oriented Approach: The mention of long-term staff, like Meredith and the retired Robert, indicates a stable and familiar team that fosters strong relationships with customers, creating a true community feel rather than just a retail transaction.
• Convenience of Shopping Options: The ability to place an order and have it delivered to the vehicle within an hour showcases their dedication to convenience and efficiency for busy pet parents.

Pet Supplies Plus Charlotte - Pineville Matthews regularly offers promotions and special offers designed to provide value to its loyal customers and attract new ones. While specific, ongoing weekly deals can vary, local shoppers should always look out for:

• Weekly Sales and Circulars: Like most Pet Supplies Plus locations, they frequently run weekly sales on various pet foods, treats, toys, and supplies. These are often advertised through in-store flyers, their website, and local circulars.
• Loyalty Program Rewards: Customers can sign up for the Pet Supplies Plus loyalty program (often called "Preferred Pet Perks") to earn points on purchases, which can then be redeemed for discounts. Members also receive exclusive offers, birthday rewards for their pets, and early access to sales.
• Manufacturer Coupons and Rebates: The store often accepts manufacturer coupons, and customers can inquire about any available rebate programs on premium pet foods or products.
• Grooming Specials: Periodically, the grooming salon may offer introductory discounts for first-time clients or seasonal grooming packages. It’s always worth checking with the grooming department directly.
• Online Competitor Price Matching: As highlighted by a customer review, their policy of honoring online competitor pricing acts as a significant ongoing promotion, ensuring customers get the best deal available without leaving the store.
• Seasonal and Holiday Sales: Expect special promotions around major holidays (e.g., Black Friday, Christmas, summer sales) and seasonal events, offering discounts on themed products or popular essentials.

To stay informed about the latest promotions, North Carolina locals should visit the store, check the official Pet Supplies Plus website for their specific Charlotte - Pineville Matthews location, or inquire with the friendly staff during their visit.

For any questions about products, services, grooming appointments, or current promotions, you can easily reach Pet Supplies Plus Charlotte - Pineville Matthews using the following contact details:

Address: 7601 Pineville-Matthews Rd, Charlotte, NC 28226, USA

Phone: (980) 819-6163

Mobile Phone: +1 980-819-6163

Pet Supplies Plus Charlotte - Pineville Matthews is an ideal and highly suitable pet store for locals across North Carolina, especially those residing in and around the Charlotte area. Its enduring success and glowing customer reviews are a testament to its commitment to serving the community's pet needs. The overwhelming sentiment among patrons points to consistently "super nice" and knowledgeable employees, including long-term staff and personable managers, who prioritize customer satisfaction and genuinely care about pets. This high level of customer service fosters a welcoming and trustworthy environment, making pet owners feel valued and understood.

The store’s "enormous selection of products" ensures that virtually every pet owner, regardless of their pet's species or dietary needs, can find exactly what they're looking for, often at competitive prices due to their online competitor price matching policy. Furthermore, the availability of high-quality, professional grooming services in-store, praised for their skill and gentle approach, adds a significant layer of convenience and peace of mind for busy pet parents. The commitment to flexible service, as evidenced by quick curbside delivery, further solidifies its position as a go-to local resource. For North Carolina residents seeking a comprehensive, friendly, and reliable pet supply store that truly understands and caters to the bond between pets and their families, Pet Supplies Plus Charlotte - Pineville Matthews is undeniably the premier choice.