Pet Supermarket ico

Pet Supermarket

Pet Store Near MeNorth CarolinaMecklenburg CountyMatthewsProvidence PlantationWeddington Road

3036 Weddington Rd #300, Matthews, NC 28105, USA

4.0

I am not exactly sure what happened, but this store has gone down hill since their last manager left. All the good employees left too. They are never open when I go there. No one to help with questions. Don't get me started about online orders!!! I will be looking for another Pet Store and it is too bad because I liked this store and the people that use to work there. I guess this is what happens when a company cares more about it's profit than the customers.

Lane Pinkston
  • Overview
  • (704) 849-7933
  • storelocator.petsupermarket.com

Hours

Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Pet Supermarket

For pet parents in Matthews, North Carolina, finding a reliable and comprehensive store to meet all their furry, feathered, or scaled friends' needs is paramount. Pet Supermarket at Weddington Road aims to be that trusted local resource. With a focus on providing a wide array of products and services, this store strives to be more than just a place to buy pet food; it aims to be a valuable partner in your pet's health and happiness. Whether you're a new pet owner or a seasoned pro, Pet Supermarket offers a variety of options designed to cater to every animal companion.

Like any retail establishment, experiences can vary, and local feedback is a mix of high praise for dedicated staff and concerns regarding consistency. However, the core offerings of Pet Supermarket are designed to support the diverse needs of pets in the greater Charlotte area. This article will provide an overview of what local North Carolina pet owners can expect from their visit.

Location and Accessibility

The Pet Supermarket in Matthews is conveniently located at 3036 Weddington Rd #300, Matthews, NC 28105, USA. This address places it within a bustling retail area, making it easily accessible for residents of Matthews, Stallings, Indian Trail, and other surrounding communities in Mecklenburg and Union counties. Situated on Weddington Road, a well-trafficked thoroughfare, the store is easy to find and reach by car.

The location typically offers ample parking, which is a significant advantage for shoppers needing to transport bulk pet food or supplies. Its presence within a shopping center means it's often part of a convenient stop for multiple errands. For those living in the rapidly growing Matthews area, its accessibility makes it a practical choice for regular pet supply runs, ensuring that your beloved companions never go without their essentials.

Services Offered

Pet Supermarket offers a range of services designed to provide comprehensive care and convenience for local pet owners. These go beyond just selling products, aiming to support various aspects of pet ownership:

  • Self-Serve Dog Wash: This popular service provides pet parents with all the tools needed to bathe their dog without the mess at home. Tubs, shampoos, conditioners, towels, and dryers are typically provided, and the best part is, Pet Supermarket cleans up afterward.

  • Grooming Services: For pets needing a professional touch, many Pet Supermarket locations offer full-service grooming salons. This can include baths, haircuts, nail trims, and other specialized treatments tailored to your pet's breed and coat type.

  • VIP Petcare Clinics: Pet Supermarket partners with VIP Petcare to offer convenient, affordable preventative veterinary services right in the store. These clinics are staffed by licensed veterinarians and provide essential services like vaccinations, microchipping, and deworming, making basic vet care more accessible for busy pet owners.

  • Pet Adoptions: The store frequently collaborates with local rescues and shelters to host pet adoption events. They often have a "cat tower" where adoptable cats and kittens can be met daily, providing opportunities for community members to find their "fur-ever" friends and support animal welfare.

  • Online Order Pickup / Buy Online, Pick Up In-Store: For maximum convenience, Pet Supermarket allows customers to place orders online and pick them up at the Matthews store. This service is ideal for those with busy schedules or who prefer to browse inventory from home.

  • AutoShip & Save: Customers can set up recurring deliveries of their favorite pet products, often with a discount on the first order and subsequent shipments, ensuring they never run out of essentials.

  • Same-Day Delivery: For eligible orders over a certain amount, Pet Supermarket may offer same-day delivery, providing ultimate convenience for urgent needs.

Features / Highlights

Pet Supermarket in Matthews prides itself on several features that aim to create a positive shopping experience for North Carolina pet owners:

  • Wide Selection of Products: The store offers a vast inventory of pet supplies, including premium and natural foods for dogs, cats, birds, fish, reptiles, and small animals. Beyond food, they stock treats, toys, beds, crates, grooming tools, and health supplements.

  • Knowledgeable Staff: While customer experiences can vary, many reviews praise the "sweet wonderful staff that seem like family" and their willingness to take "time... to tell me about my fish and the possibilities I'd have." This suggests a commitment to hiring staff who are passionate about pets and eager to assist customers with their questions and needs.

  • "Meet the Pet" Events: On the third Saturday of every month, Pet Supermarket hosts "Meet the Pet" events. These family-friendly and educational occasions allow visitors to interact with a featured animal, whether it's feeding fish, petting a bunny, or meeting a curious reptile. This fosters engagement and learning for the community.

  • New Additions Arriving Weekly: For those interested in new and unique pet products or even new live animal additions (like fish), the store highlights "new additions, arriving every Tuesday," keeping the inventory fresh and exciting.

  • Commitment to Animal Welfare: Through its regular pet adoption events and partnerships with local rescues, Pet Supermarket demonstrates a commitment to helping homeless animals find loving homes in the Matthews community.

  • Competitive Pricing and Deals: Pet Supermarket frequently offers deals and promotions on various products, including "Treats & Toys of the Month" savings, and discounts on specific brands of food or flea & tick treatments, ensuring customers can find quality products at competitive prices.

Promotions or Special Offers

Pet Supermarket regularly offers various promotions and special offers to provide value to its customers. These can include both in-store and online deals:

  • VIP Rewards Program: While not explicitly detailed for this location, many pet retail chains offer loyalty programs where customers can earn points on purchases and redeem them for discounts or exclusive offers.

  • Weekly and Monthly Deals: The Pet Supermarket website frequently advertises "Deals" pages, featuring discounts on specific product categories (e.g., dog food, cat litter, reptile supplies) or brands. These often change weekly or monthly.

  • Seasonal Promotions: Look out for special savings around holidays or seasonal needs, such as discounts on flea and tick prevention during warmer months or holiday-themed toys and treats.

  • Buy More, Save More: Certain items might be part of a "Buy X, Get Y Free" or "Buy More, Save More" promotion, encouraging bulk purchases of frequently used items.

  • New Customer Discounts: Sometimes, Pet Supermarket may offer introductory discounts for new customers who sign up for their email list or loyalty program.

  • Online Exclusives: Promotions like free shipping on orders over a certain amount ($49+ is commonly advertised) or discounts on AutoShip & Save subscriptions are prevalent online, encouraging digital engagement.

  • In-Store Only Deals: Some promotions may be exclusive to in-store purchases, encouraging visits to the Matthews location.

For the most up-to-date promotions, local North Carolina customers are encouraged to check the official Pet Supermarket website's "Deals" section or inquire directly at the Matthews store.

Contact Information

For any questions, product inquiries, or to check on store hours and specific service availability, local North Carolina residents can contact the Pet Supermarket in Matthews directly:

Address: 3036 Weddington Rd #300, Matthews, NC 28105, USA
Phone: (704) 849-7933

It is always recommended to call ahead, especially concerning specific product availability, service appointments (like grooming or VIP Petcare clinic schedules), or current operating hours, which can sometimes vary. The phone number provided is the direct line for this specific Matthews location, ensuring you connect with local staff who can assist with your needs.

Conclusion: Why this place is suitable for locals

For pet owners across Matthews and the wider Charlotte metropolitan area in North Carolina, Pet Supermarket stands out as a highly suitable and valuable local resource. Its comprehensive range of products, from everyday essentials like premium pet food to specialized supplies for a variety of animals, ensures that virtually every pet's needs can be met under one roof. This convenience is a significant advantage for busy households, simplifying the pet supply shopping experience.

Beyond just products, the store's array of services truly sets it apart. The self-serve dog wash is a game-changer for maintaining a clean home and a happy pup, while the availability of professional grooming services saves trips to multiple locations. The partnership with VIP Petcare clinics brings essential preventative veterinary care directly to the community, making it more accessible and affordable for North Carolina pet parents to keep their companions healthy. Furthermore, the commitment to animal welfare through regular adoption events fosters a strong bond with the local rescue community. While individual experiences can vary, the overall offering of Pet Supermarket in Matthews demonstrates a dedication to serving the local pet population with both convenience and care, making it an indispensable part of the North Carolina pet care landscape.

Pet Supermarket Photos

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Pet Supermarket Location

3036 Weddington Rd #300, Matthews, NC 28105, USA

Reviews

I am not exactly sure what happened, but this store has gone down hill since their last manager left. All the good employees left too. They are never open when I go there. No one to help with questions. Don't get me started about online orders!!! I will be looking for another Pet Store and it is too bad because I liked this store and the people that use to work there. I guess this is what happens when a company cares more about it's profit than the customers.

May 22, 2025 · Lane Pinkston

Sweet wonderful staff that seem like family. I was treated with respect and time was taken to tell me about my fish and the possibilities I'd have adding Pet Supermarkets' fish to my tank. A must see...and check out their new additions, arriving every Tuesday, that are precious!!!!!!

Dec 11, 2024 · TAMMY CARRARA

Store Manager Briteni was super nice and went out of her way to get me a Moderna litter box after my old one broke. Best customer service I have seen in a long time.

Mar 26, 2025 · Buck Lawrimore

This store had not updated their hours online. It said online that they were open until 8 pm. When I arrived at 5:40 pm, there was a piece of paper taped up inside the window saying they closed at 5 pm. Very unprofessional

May 02, 2025 · Jasmine

Just had the best experience at any pet store ever! We were in a time crunch coming from PetCo (they were out of stock of what we needed and saw a lot of expired products) and spoke to Britney on the phone who let us know they had what we were looking for. Not only did she have the bags of dog food waiting for us at the front, she also helped with everything else we needed and was very knowledgeable about all the products and was obviously extremely educated/cared about animals! Another woman in the store helped me pick out the right treats for our cat as well and was very helpful. The products were super fresh. Overall, amazing experience. These people know pets and they know their store and were so friendly! Great people. Great products. Great store! Whoever is running this place needs a raise!

Aug 20, 2024 · Reality Raffield

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