Pet Supermarket

This is my go-to place to wash our dog. Always clean and the staff are friendly and attentive. They give you a basket with shampoo, conditioner, and 3 towels. The 3 available stalls are clean with an additional towel. They have smocks to use to help keep you dry. They have 2 dryers, one on each end of the stalls. Before we leave, we always stop by to see the animals/reptiles and fish before we head out.

We have a Border Collie and Australian Shepherd mix with long hair, and she doesn’t like being bathed by strangers. That’s why we’re so glad we found this place. They offer a self-serve dog wash at an affordable price, which makes bath time much easier and less messy for us. The staff are always friendly and helpful. The last time we were there, there was a minor issue with the hot water, but they resolved it immediately and even gave us treats for our dog as a courtesy. We also love to up dog food after bath time. The store is in the same plaza as Publix and has plenty of parking. Highly recommend!

Customer service was excellent, but the self bath is lacking. It looked nice, but some things weren't practical such as there is no door that opens to let dogs in/out so you have to pick your dog up which isn't ideal for bigger dogs (or wet ones). There is no lift like other dog baths I've used so it's hard to get to my dog’s belly. The water was too hot or too cold and hard to find a sweet spot. They have garden type nozels that spray everywhere. They need gentler nozzles. The shampoo they provide was so diluted it took a ton to get any lather. We did like the $10 price, apron they provided and the blow dryer but think we prefer our usual dog bath business for few $ more.

We went here for the Pet Adoption, but it ended at 5pm so we missed it. However we did get to enjoy the other pets that were there. From the dogs being bathed to the swimming fish. There were kittens at this location, but the puppies would be back tomorrow with the Pet Adoption crew. This place has pet calendars, cards, treats, bedding, toys, food, so much more and my favorite pet costumes. CAYLIE was great with helping us maneuver through the store and answering our questions about the Pet Adoptions. Great place to go pet shopping, so grab a cart and have fun.

I went looking for a nice clean self wash service because my dog is super huge and she’s not the type you can just lift with ease lol! But this place is pretty cool. The employees were very informative as they should be, I’ve seen some ugly reviews here also but I don’t know “shrugs” . Just try it out for yourself. Reviews are a plus when looking for good services. And that’s just what I got here!