Exotic Fish & Pets

I’ve been shopping here for a while and have mixed reviews. On one hand they have an amazing variety of good quality fish supplies and live plants, and a friendly staff that have a large variety of knowledge on the animals they sell. However their fish are not great. Ive had 6 fish I’ve bought from them die in less than a week after purchasing them. I’ve gone back to get a replacement once as well, the staff were very helpful with that, but unfortunately even the replacement fish died. I’ve checked the quality of my tank water myself, and had the store check as well and the water quality is fine. I have a variety of live plants and other fish that are doing well in the tank; I also do my best to not overfeed or underfeed my fish so I don’t think the issue is me. I had gone back recently hoping their quality of fish had gotten better since the bad batch, but upon inspection nothing had changed and all of their fish were still poor quality. I won’t be shopping here again. Pictures included are 3 of the fish that died. 5 guppies passed, as well as 1 tetra which was sold to me with one eye.

This is a cute little pet store... has a tag machine to make a dog tag for your dog which my Belgian Malinois needed. The store carries good pet supplies and has sales going on. Workers are nice, they have a grooming station as well... towards the back end of the store, they have a little nice selection of fish, parakeets, repitles, and bugs. My overall experience was good, and I even joined their rewards program.

We purchased two fish from this store last weekend, we found both were sick when we got home. During quarantine, we lost the sailfin within two days and the hippo tang has ich. Don’t risk it and go to That Pet Place where they have a guarantee and the fish seem to be healthy and survive more than two days.

I have not only set up my tank with them, but have bought 7 fish and some plants, which are all still thriving. The staff are so willing to help and give great information. I never feel rushed, will be coming in today to get even more fish!

I want so badly to give this place more stars, but I can't. Here is why: #1 When I went in to purchase fish, there was a little banjo catfish laying at the bottom of one of the tanks. And I mean, little, like baby little. It was struggling to breathe, so I pointed it out to one of the employees. He came over, stuck his hand in the tank, pulled out the catfish and threw it on the floor. THE FLOOR. That's disgusting to do with a little life.While scooping fish out, he also smashed one of the fish. #2 I decided to purchase some red cherry shrimp. They were looking nice and vibrant. Some of them looked to be buried. I asked if there were any buried (meaning has eggs), that I'd like them. I got home, and one of the shrimp had what looked like something kinda green under its tail. I thought, weird looking eggs. I waited for them to hatch.... And they just didn't. In fact, it started looking weird like spores. I looked it up and it was green fungus, aka, cladogonium! It will kill the shrimp if you can't get it under control and potentially kill your others if they're susceptible. I pulled her out and started salt dipping and treating with a fungicide. She lived alone in a little tank for weeks while I treated her. She started to look better... There was none left, so stopped treatment. Wrong. It came back. I tried to get rid of it again .. it came back again. Then two shrimp had it. I lost them both. #3 in the process of purchasing the cherry shrimp, there was some kind of hairy algae in the bag. When I scooped out the shrimp for release, a tiny bit went with them. And I mean miniscule. I never dealt with it before and didn't know what it was. I have now been battling hair algae for months. MONTHS. I can't seem to eradicate it no matter what I do. I've had to rip up my entire aquarium trying to get it all, and somehow I never do. Everytime I look in my tank, I see more wrapped around my plants and even in my substrate. I am SO OVER THIS #4 I purchased ember tetras, neons and gold neons. Everytime I'd get home.. one was dead in the bag before I even could put it in the tank. Now I know that neons are wacky little sensitive fish, but this was ridiculous. I'd take it back, and it would happen again..... And again. The ember tetras looked a bit funny. Then one started EATING the other one. I took Jaws and the injured fish back to the store. They put them in their tank and I received no refund. This was just a couple days past purchase. And within a few minutes, they both looked terrible. I can't imagine they made it :( meanwhile, three of the ember tetras at my house still looked bad. They had some kind of bacteria or something. I took them along as well in hopes they could tell me what it was. They tested my water and my water was perfect. The fish just don't seem to be very healthy or hardy. I treated with Pimafix and Melafix in hopes to cure them (I couldn't use anything else since I had shrimp). It didn't work. I did a massive water change and tried the next thing. I then had most of them die off. The cherry shrimp died too. I went to Petco which I did not want to do and to my surprise, they had ember tetras. I purchased a small school of them as well as more neon tetras. All my fish are now doing great. They are happy and the embers are even breeding! So I have all of these little adorable red fish fry swimming around in the back of my tank. And I'm STILL battling this hair algae. I'm beyond frustrated with it and don't know what else to do to get rid of it. I've tried everything short of emptying the entire tank which I am close to doing. It's in the water, so even when I think I got it all, surprise! There's more! The manager I worked with was a very nice man. I just wish the outcome of ALL of this was different and I could write a positive review. But I have no fish or shrimp even left from their store, the fungus wiped out my entire colony of female cherry shrimp, and I’m still battling hair algae. And when I think about their store, I just think about the little banjo catfish that was thrown on the floor like trash.