Big Apple Pet Supply

Welcome to Big Apple Pet Supply, your local "Pet Store Near Me" located at 3100 Federal Hwy suite e in Delray Beach, Florida, USA. Based on available customer reviews, Big Apple Pet Supply appears to specialize in reptiles and related supplies. One customer reported a positive experience, receiving a healthy and beautiful dragon and expressing satisfaction with the store's amazing prices and the cleanliness and health of their reptiles. This customer indicated a willingness to continue doing business with Big Apple Herp, suggesting a positive perception of their offerings and animal care for reptiles.

However, another customer shared a significantly negative experience regarding the purchase of a baby hognose snake. This review detailed concerns about the snake's size relative to its developmental stage and the customer's difficulty in feeding it, despite assurances that the snake had eaten for the store. The customer's request to return the snake was reportedly refused, and the snake subsequently died. This reviewer also noted Big Apple Pet Supply's three-day live guarantee, contrasting it with longer guarantees offered by larger pet store chains. Based on this experience, the reviewer advised others to avoid Big Apple Pet Supply, expressing concerns about their business practices.

Given the conflicting nature of the limited review information, it is challenging to provide a comprehensive and definitively positive or negative portrayal of Big Apple Pet Supply. However, we can objectively analyze the information provided to understand potential aspects of their environment, services, and features.

Environment: The positive review mentions "clean" conditions for the reptiles, suggesting that at least some areas of the store are maintained to a satisfactory level of hygiene for the animals. The negative review does not directly comment on the overall cleanliness of the store environment. Further information would be needed to provide a more detailed and balanced description of the store's physical environment.

Services: Based on the reviews, Big Apple Pet Supply offers reptiles for sale, including dragons and snakes. They also appear to sell feeder items, as the dissatisfied customer mentioned purchasing "various day old pinkies" for the hognose snake. The name "Big Apple Herp" used by the satisfied customer suggests a specialization in herpetology, the study of reptiles and amphibians. This implies that the store likely focuses on providing a variety of reptiles and the specific supplies needed for their care. It is plausible that they also offer advice and guidance on reptile husbandry, although the conflicting review suggests that the accuracy and helpfulness of this advice may vary.

Features: A potential feature of Big Apple Pet Supply, as highlighted by the positive review, is their "amazing prices." This suggests that they may offer competitive pricing on their reptiles and possibly other supplies. Another feature mentioned is the apparent health and beauty of some of their reptiles, as noted by the satisfied customer regarding their dragon. However, the negative review raises concerns about the health and developmental stage of at least one of their animals (the baby hognose snake) at the time of sale.

The store's live guarantee policy is also a notable feature, although the negative review contrasts its brevity (three days) with the longer guarantees offered by some other pet retailers. This short guarantee period could be a point of consideration for potential buyers.

Promotional Information: The provided reviews do not contain any explicit promotional information such as discounts, special offers, or loyalty programs. To obtain information about any current promotions at Big Apple Pet Supply, it would be necessary to contact the store directly at (561) 397-3977 or +1 561-397-3977. They may also have a website or social media presence where promotional details could be found.

In conclusion, Big Apple Pet Supply in Delray Beach, FL, appears to be a "Pet Store Near Me" specializing in reptiles and related supplies. While one customer reported a positive experience with healthy and beautiful reptiles at good prices, another customer had a negative experience concerning the health, developmental stage, and feeding of a baby snake, as well as the store's return policy and short live guarantee. Potential customers interested in purchasing reptiles from Big Apple Pet Supply should consider these differing experiences and may wish to inquire in detail about the specific animal they are interested in, the store's health guarantee policies, and their return procedures before making a purchase. Contacting the store directly for more information about their current inventory, prices, and any promotions is recommended to make an informed decision. Due to the conflicting customer experiences presented in the limited information, a comprehensive endorsement or condemnation of Big Apple Pet Supply cannot be definitively made without further objective data.