Aquatic Fantasy ico

Aquatic Fantasy

Pet Store Near MeCaliforniaLos Angeles CountyRedondo BeachSouth RedondoFishermans Wharf

100 Fishermans Wharf, Redondo Beach, CA 90277, USA

4.0

I have a couple issues with this place and I will not be returning. First, their fish and invert selection sucks. They run weekend sales on fish, but the tanks are all empty there's literally nothing to buy. Here's another thing, their prices are about 25%+ higher than their competitors because they only buy their fish from the most expensive wholesaler. With more expensive fish from a fancy expensive wholesaler you'd think you're getting a healthier fish hopefully, right? Nope. Their fish have issues just like any other place. I bought a $30 Lyretail Anthias, was dead four days later after showing signs of heavy internal parasite load (stringy feces, eats but still gets progressively skinnier.) Last issue is with customer service. The woman Lisa there is one of the most grim, unhappy seeming people I've come across shopping retail. She really should go do something else where she can manage to crack a smile at a customer or happily greet and assist them. Or just get out of retail if she hates it so much. When I spoke to her about the issue with the Anthias, her first reaction was to blame me for the death. After some explanation and refuting of her accusations, she finally agreed to give me a replacement at a discount, but would not just give me a replacement.

Jason Revell
  • Overview
  • (310) 798-7333
  • www.aquaticfantasy.com

Aquatic Fantasy Introduce

Welcome to Aquatic Fantasy, your local 'Pet Store Near Me' located at 100 Fishermans Wharf in Redondo Beach, CA. As a pet store specializing in aquariums, particularly saltwater setups, we aim to serve the needs of aquarium enthusiasts in the area. Based on customer reviews, experiences with Aquatic Fantasy appear to be mixed.

One customer reported issues with the selection of fish and invertebrates, noting that weekend sales often feature empty tanks. They also mentioned that prices are significantly higher compared to competitors, attributing this to the store's practice of sourcing fish exclusively from a more expensive wholesaler. This customer further indicated that despite the higher prices, the health of the fish was not necessarily better, citing the death of a Lyretail Anthias purchased from the store that showed signs of internal parasites.

The same review also raised concerns about customer service, specifically mentioning an interaction with a staff member named Lisa who was described as unwelcoming. The customer reported that when discussing the issue with the deceased fish, the initial reaction was to place blame on the customer. While a discounted replacement was eventually offered after further explanation, a direct replacement was not provided.

In contrast to this negative experience, another customer offered a strong recommendation for Aquatic Fantasy for all saltwater aquarium needs. This suggests that some customers have had positive experiences with the store. As a 'Pet Store Near Me' in Redondo Beach, Aquatic Fantasy offers saltwater fish and invertebrates. However, potential customers may want to consider the varying experiences reported in online reviews regarding selection, pricing, fish health, and customer service. No specific information about the store's environment, a comprehensive list of services, or any promotional offers is available in the provided data. We recommend contacting Aquatic Fantasy directly at (310) 798-7333 or +1 310-798-7333 for more details.

Aquatic Fantasy Photos

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Aquatic Fantasy 12

Aquatic Fantasy Location

Aquatic Fantasy

100 Fishermans Wharf, Redondo Beach, CA 90277, USA

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Reviews

I have a couple issues with this place and I will not be returning. First, their fish and invert selection sucks. They run weekend sales on fish, but the tanks are all empty there's literally nothing to buy. Here's another thing, their prices are about 25%+ higher than their competitors because they only buy their fish from the most expensive wholesaler. With more expensive fish from a fancy expensive wholesaler you'd think you're getting a healthier fish hopefully, right? Nope. Their fish have issues just like any other place. I bought a $30 Lyretail Anthias, was dead four days later after showing signs of heavy internal parasite load (stringy feces, eats but still gets progressively skinnier.) Last issue is with customer service. The woman Lisa there is one of the most grim, unhappy seeming people I've come across shopping retail. She really should go do something else where she can manage to crack a smile at a customer or happily greet and assist them. Or just get out of retail if she hates it so much. When I spoke to her about the issue with the Anthias, her first reaction was to blame me for the death. After some explanation and refuting of her accusations, she finally agreed to give me a replacement at a discount, but would not just give me a replacement.

Sep 11, 2017 · Jason Revell

I highly recommend this store for all your Saltwater aquarium needs.

Apr 13, 2018 · Steve Fox

Great store and wonderful staff especially "Lisa"!!! This lady has incredible knowledge of salt water fish and her expertise on corals is OUTSTANDING....thank all of you at Aquatic Fantasy because I am always helped by you and greeted with a warm smile.

Dec 26, 2017 · Brandon McArthur

One of my favorite stores around. Good prices and great selection of coral and fish. Very knowledgable staff who are always willing to help and give useful advice.

Feb 15, 2016 · John Francis

Great group of people they've helped me out tremendously couldn't ask for a better saltwater fish store I will never go to another store now after finding this one this is the place I go to buy all my fish now

Aug 10, 2018 · Jeremy Wimbish

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