
ZippiVet
Pet HospitalTexasTravis CountyAustinGatewayResearch Boulevard
10721 Research Blvd Suite A-110, Austin, TX 78759, USA
4.0
I have a dog that has become very reactive at the vet, which I know is common but new to me. I cannot thank the ZippiVet staff enough for their willingness to work with me and my dog’s fear. Dr. Helburn and her staff (shoutout Winter!) have been welcoming, kind, patient, and sensitive to mine and my dog’s anxieties. It really means a lot!
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Overview
- (512) 957-0339
- zippivetarboretum.com
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Pet Hospital
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Welcome to ZippiVet
Welcome to ZippiVet, a comprehensive pet hospital and pharmacy located at 10721 Research Blvd Suite A-110 in Austin, Texas. Serving the local community and beyond, ZippiVet is more than just a place to get your pet's medications; it's a dedicated partner in ensuring the health and well-being of your furry, scaled, and feathered family members. Understanding the unique needs of both pets and their owners, ZippiVet strives to provide a comfortable, stress-free, and reliable experience for all.
As a combined Pet Hospital and Pharmacy, ZippiVet offers a seamless and integrated approach to pet care. This means that whether your pet requires a routine check-up, specialized treatment, or prescription medication, you can find the support you need all in one convenient location. This integration streamlines the process, saving you time and ensuring clear communication between the veterinary team and the pharmacy staff. You can rest assured that your pet's medication needs are handled with the same level of expertise and care as their medical treatments.
One of the standout features of ZippiVet, as highlighted by customer reviews, is their exceptional approach to pets with anxiety or behavioral challenges. Many pet owners know the stress that vet visits can induce in their animals. ZippiVet demonstrates a profound understanding of this, going above and beyond to create a welcoming and patient environment. For owners of reactive dogs, the staff's willingness to work with the animal's fear is a significant relief. This includes taking the time needed, offering gentle handling, and ensuring the pet feels as safe as possible throughout the visit. This commitment to minimizing anxiety extends to other pets as well, with one reviewer specifically mentioning the care taken to ensure their "spicy" cat felt comfortable.
The level of care at ZippiVet extends beyond just managing anxious pets. Customers consistently praise the thoroughness and attention to detail provided by the veterinary team. From detailed notes to in-depth conversations, the staff takes the time to educate pet owners and involve them in their pet's health journey. This focus on communication ensures that owners are well-informed about their pet's condition, treatment plans, and preventative care strategies, fostering healthier habits for the animals in the long run.
Transparency and respect are also core values at ZippiVet. Clients appreciate the accurate and well-communicated cost estimates provided before any treatment or procedure. This eliminates unexpected financial burdens and allows owners to make informed decisions about their pet's care. Furthermore, ZippiVet demonstrates empathy and compassion in sensitive situations, such as when euthanasia is needed, ensuring a comfort-oriented and respectful experience for both the pet and the owner.
Convenience is another key aspect of ZippiVet's service. The pharmacy is readily accessible within the hospital, making it easy to obtain prescribed medications immediately after a consultation or procedure. This eliminates the need for separate trips to a pharmacy and ensures that your pet can start their treatment promptly. The positive feedback regarding scheduling and text notifications indicates a commitment to efficient and user-friendly communication, making it easier for busy pet owners to manage appointments and stay informed.
In addition to general veterinary services and pharmaceutical dispensing, ZippiVet likely offers a range of other services to cater to the diverse needs of the pet community. While specific details about these services are not provided in the given information, a comprehensive pet hospital often includes:
- Routine check-ups and vaccinations to maintain your pet's overall health and prevent common diseases.
- Diagnostic services, such as blood tests, imaging (like X-rays and ultrasounds), and laboratory work, to accurately diagnose illnesses and conditions.
- Surgical procedures, ranging from routine spay and neuter surgeries to more complex soft tissue and orthopedic surgeries.
- Dental care, including routine cleanings and treatment for dental diseases, which are crucial for a pet's overall well-being.
- Emergency and critical care services for pets facing urgent medical situations.
- Nutritional counseling to help owners choose the best diet for their pet's specific needs and manage weight or dietary sensitivities.
- Behavioral consultations to address issues like anxiety, aggression, or other unwanted behaviors, often complementing their sensitive approach to anxious pets during visits.
- Microchipping services for permanent identification, increasing the chances of reuniting lost pets with their owners.
While the provided information doesn't detail specific promotions, it's common for pet hospitals and pharmacies to offer introductory discounts for new clients, seasonal promotions on certain products or services, or wellness plans that bundle essential preventative care at a discounted rate. Local users are encouraged to contact ZippiVet directly via phone at (512) 957-0339 or mobile at +1 512-957-0339 to inquire about any current promotions or special offers.
For local users in Austin, Texas, ZippiVet represents a reliable and compassionate partner in caring for your beloved pets. Their commitment to creating a stress-free environment, coupled with their comprehensive services and focus on clear communication, makes them a valuable resource for the pet community. Whether you have a nervous dog, a feisty cat, or any other type of pet, ZippiVet's dedicated team, including professionals like Dr. Helburn and staff member Winter, are ready to provide exceptional care and support. Consider ZippiVet for all your pet health needs, from routine check-ups and vaccinations to specialized treatments and medication.
In conclusion, ZippiVet is a highly recommended pet hospital and pharmacy in Austin, Texas, known for its compassionate approach, especially towards anxious pets, its thorough and communicative care, transparent practices, and convenient services. Local pet owners seeking a reliable and caring partner in their pet's health journey should consider ZippiVet as their go-to destination.
ZippiVet Photos










ZippiVet Location
10721 Research Blvd Suite A-110, Austin, TX 78759, USA
Reviews
I have a dog that has become very reactive at the vet, which I know is common but new to me. I cannot thank the ZippiVet staff enough for their willingness to work with me and my dog’s fear. Dr. Helburn and her staff (shoutout Winter!) have been welcoming, kind, patient, and sensitive to mine and my dog’s anxieties. It really means a lot!
Feb 14, 2025 · Paige ParkerGave us the best care for even the spiciest of cats. They helped our pets follow healthier habits through detailed notes and conversations with staff at every meeting. Went above and beyond my expectations for a veterinarian. Respectful and comfort oriented for when euthanasia is needed. All of our estimates were accurate and well communicated beforehand. Scheduling and text notifications were easy. They even time appointments so my cat wouldn't see other animals on the way in or out.
Dec 10, 2024 · Hunter CrossettDr. Helburn and Kayla are fantastic! They’ve been treating my old, grouchy panther with patience and kindness. They always give you a breakdown of the charges before running anything so you can say what you’re ok with or not. They try their best to find solutions for your pet within your budget. I highly recommend them. Thank you!
Feb 26, 2025 · GeneDr. Helburn had a noticeably cold and dismissive bedside manner. Instead of making me feel supported during a stressful time, I felt criticized and uncomfortable. There was little empathy shown toward either me or my pet, I felt like the vet brushed off my concerns and wasn’t interested in listening. It’s disappointing when someone in a caregiving role lacks the compassion that should come with it. I hope others have a more positive experience than I did.
Apr 06, 2025 · Jasper WildeI’ve gone to ZippiVet around 5 or 6 times for my Yorkie puppy Bear. I began beginning him after he was around 2 months old and have gone now for two months. The waiting area is always clean and the staff are always great with Bear. They check up on Bear to see how he is doing after each round of shots which is nice. They also offer complimentary water and coffee. The only knock I would give to them is I feel they charge double for nail trimming. Most places I see charge $10.00 for it and they charge $20.00. Great place by in large though!
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