www.PetBehaviorProblems.com ico

www.PetBehaviorProblems.com

Pet HospitalMassachusettsMiddlesex CountyLexingtonCamellia Place

8 Camellia Pl, Lexington, MA 02420, USA

2.0

If i could give less than one I would. DO NOT take your dog here. This is a scam. I didn't even get to the appointment when I realized this lady is not above board. All I needed was a 1 time consultation. Short story: the appoint is for $350 for a 3 month "Treatment" plan. They send you her credentials which sounds great on paper. they are you to fill out a detailed history. They don't read it or interpret what they want from it. After I sent it in, they cancelled my appointment and told me I needed a lawyer. Somewhere along the line the decided my dog bit someone. Once I cleared that up, then they decided I was being evicted and wanted them to represent me. My dog has never bitten anyone and I never said I was being evicted. When I explained that I wanted a one time consultation to see if me and my out of town behavioral trainer were not missing something from a supposed expert and that if there was more information that this lady could offer and the 3 month program seemed reasonable then I would do that otherwise we would go our separate ways, I was told No. By this point, I had read the detailed google review from the person with the Yorkie. So when they said no to the 1 time appointment I said forget it. The 5 minutes later they called me back and said they would do the 1 time appointment for $250 which is totally insane. DO NOT GO HERE!!! Also the review by Tomas Rast... he is the guy that answers the phones there. Positive reviews are most likely falsified reviews by the people who work there.

Danielle Slegel
  • Overview
  • (781) 862-5060
  • www.petbehaviorproblems.com

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed

Welcome to www.PetBehaviorProblems.com

www.PetBehaviorProblems.com, located at 8 Camellia Pl, Lexington, MA 02420, USA, represents a specialized niche within the "Pet Hospital" category. While not a traditional general practice veterinary hospital offering routine medical and surgical services, this entity provides highly specialized veterinary behavioral consultation. This means it focuses exclusively on diagnosing and treating complex behavioral issues in pets, offering expertise beyond what a general veterinarian might provide. Pet owners seeking assistance with challenging behavioral problems can contact them at (781) 862-5060 or +1 781-862-5060.

The environment for a veterinary behaviorist like www.PetBehaviorProblems.com is different from a typical clinic. Given the nature of behavioral issues, the primary "environment" extends beyond a physical building. While there is a physical address, the core of the service often involves in-depth consultations that may incorporate elements of remote communication, or a very controlled in-person setting. For behavioral consultations, the aim is to create an environment that minimizes stress for the animal, allowing for accurate assessment of their behavior. This might mean quiet, calm rooms, or even initial consultations conducted without direct interaction to observe natural behavior. However, based on customer reviews, there appear to be inconsistencies in how appointments are structured and the options provided for consultations (e.g., insistence on in-person visits despite website claims of video chat). The physical space, while important, is secondary to the approach and methodology used to interact with and assess the pet. The overall "environment" also encompasses the communication style and professionalism of the staff managing appointments, which appears to be a point of concern for some clients, with reports of miscommunication and perceived high-pressure sales tactics.

The services offered by www.PetBehaviorProblems.com are highly specialized, focusing entirely on veterinary behavioral medicine. This includes diagnosing and developing treatment plans for a wide range of behavioral disorders in pets, such as aggression (towards people or other animals), separation anxiety, phobias (e.g., thunderstorms, loud noises), compulsive disorders, inappropriate urination/defecation, excessive barking, and other complex behavioral challenges. As a veterinary behaviorist, the approach typically involves a thorough medical history, behavioral history, and sometimes a physical examination to rule out underlying medical conditions contributing to the behavior. The treatment plans often integrate behavioral modification techniques, environmental management strategies, and, when appropriate, psychopharmacological interventions (medication). Unlike general veterinarians who might offer basic behavioral advice, a board-certified veterinary behaviorist possesses advanced training and expertise in this specific field, allowing for a deeper understanding of the neurobiological underpinnings of behavior. The website indicates the possibility of video consultations, which would expand their reach to clients for whom travel is difficult. However, client reviews suggest that the actual implementation of these options and the consultation structure (e.g., "3-month 'Treatment' plan" for a fixed, high fee) might deviate from initial expectations, leading to dissatisfaction when a simple "one-time consultation" is desired but not readily offered.

The defining feature of www.PetBehaviorProblems.com, as indicated by its implicit association with a veterinary behaviorist, is specialized expertise. A board-certified veterinary behaviorist holds advanced credentials (often DACVB - Diplomate of the American College of Veterinary Behaviorists), signifying extensive education, rigorous training, and demonstrated competence in the field of animal behavior. This level of expertise means they can address highly complex and challenging behavioral cases that general practitioners may not be equipped to handle. The systematic approach to behavioral diagnosis, often involving a detailed history questionnaire, is another key feature, aiming to gather comprehensive information before the consultation. The integration of medication (like Prozac, as mentioned in a review) into treatment plans, when deemed necessary, highlights the veterinary aspect of the service, as only veterinarians can prescribe such drugs. However, based on reviews, there are concerns about the practical application of this expertise. Specific features highlighted by customers, albeit negatively, include a fixed-price "treatment plan" rather than flexible consultation options, and perceptions of limited direct hands-on interaction with the pet during the consultation, with the behaviorist primarily conveying diagnoses already known to the owner. The challenge of scheduling one-on-one follow-up talks (e.g., "only one day and time you can call") also emerges as a practical limitation in the delivery of ongoing support.

Promotional information for a specialized service like www.PetBehaviorProblems.com typically emphasizes the unique expertise of its practitioner and the success stories of pets whose lives have been improved. The website's name itself, "PetBehaviorProblems.com," is a direct promotional tool, clearly indicating the service's focus. The mention of the behaviorist's "credentials which sounds great on paper" suggests that the practice uses these qualifications as a key selling point to attract clients seeking highly specialized care. However, the promotional messaging seems to be at odds with client experiences in some instances. While websites might promote flexible options like video consultations and varying prices for different services, the reality, as per reviews, can be a more rigid fee structure and a push towards a comprehensive, long-term plan (e.g., "$350 for a 3 month 'Treatment' plan"). Positive reviews, if genuine, would typically highlight successful outcomes, effective strategies, and compassionate handling of both pets and owners. However, the negative reviews provided raise serious concerns about the authenticity of some positive feedback, with one client alleging "Positive reviews are most likely falsified reviews by the people who work there." This significantly undermines promotional efforts, as trust is paramount in veterinary care, especially for sensitive behavioral issues. The promotional strategy appears to rely heavily on the professional credentials and the promise of specialized solutions, but the execution and client communication seem to be points of contention that impact the overall perceived value and trustworthiness of the service.

In conclusion, www.PetBehaviorProblems.com in Lexington, MA, functions as a highly specialized "Pet Hospital" dedicated to veterinary behavioral consultation. Its core service is the diagnosis and treatment of complex pet behavioral issues, leveraging the expertise of a credentialed veterinary behaviorist. While the environment is designed to be conducive to behavioral assessment, challenges in communication and scheduling, as highlighted by customer reviews, may affect the client experience. The primary feature of this service is its specialized knowledge in veterinary behavior, offering comprehensive treatment plans that may include medication and behavioral modification. However, promotional information, while emphasizing expertise and potential solutions, appears to be contradicted by client reports regarding rigid pricing structures, limited flexibility in consultation options, and concerns about the overall value and transparency of the service. The mixed to largely negative customer feedback indicates that while the promise of specialized behavioral expertise is attractive, potential clients should carefully consider the reported experiences regarding communication, service delivery, and pricing before engaging with www.PetBehaviorProblems.com.

www.PetBehaviorProblems.com Photos

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www.PetBehaviorProblems.com Location

8 Camellia Pl, Lexington, MA 02420, USA

Reviews

If i could give less than one I would. DO NOT take your dog here. This is a scam. I didn't even get to the appointment when I realized this lady is not above board. All I needed was a 1 time consultation. Short story: the appoint is for $350 for a 3 month "Treatment" plan. They send you her credentials which sounds great on paper. they are you to fill out a detailed history. They don't read it or interpret what they want from it. After I sent it in, they cancelled my appointment and told me I needed a lawyer. Somewhere along the line the decided my dog bit someone. Once I cleared that up, then they decided I was being evicted and wanted them to represent me. My dog has never bitten anyone and I never said I was being evicted. When I explained that I wanted a one time consultation to see if me and my out of town behavioral trainer were not missing something from a supposed expert and that if there was more information that this lady could offer and the 3 month program seemed reasonable then I would do that otherwise we would go our separate ways, I was told No. By this point, I had read the detailed google review from the person with the Yorkie. So when they said no to the 1 time appointment I said forget it. The 5 minutes later they called me back and said they would do the 1 time appointment for $250 which is totally insane. DO NOT GO HERE!!! Also the review by Tomas Rast... he is the guy that answers the phones there. Positive reviews are most likely falsified reviews by the people who work there.

Oct 21, 2019 · Danielle Slegel

Personally, my husband and I don’t think she’s worth it. Her site states she can video chat with you if the ride is too excessive for you or the dog, and there are different prices listed on the website for what you actually desire to do, but when they call you - the guy she has scheduling wants you to come in - you’re given no other option, and it costs 375 with credit card a little less without - about 350 cash or check without -and she has you there for three hours conveying to you what basically your own vet has stated already. I was told by an ER facility that she is a miracle worker (this behaviorist) and I know that people will say that, but obviously you have to know your own dog and what can really be accomplished in 3 hours. The minute she met our dog she called her a spaz like the vet did, and stated she’s going to be a tough one. Well, looking through her experience -she supposedly has worked in shelters for the aspca to train dogs to become dogs that are able to be adoptable, so evidently she can’t train a 4 lb yorkie? You can call her on every Wednesday after 7 pm for one on one talks for 3 months after you meet with her -but her site doesn’t tell you she has only one day and time you can call ...and she literally was all over the place when she met our dog. And with the money you pay her, she should be checking in herself if she cared. She basically tells you what diagnoses the dog has in as far as why it barks - fear based - excited etc. This is all info you know yourself or your vet knows, but one goes to her thinking she can help curb these issues and she definitely can’t imo. Do I think it’s a waste of time and money? Yes. She didn’t even get up to work with the dog herself. And her assistant just took notes. Wouldn’t recommend no matter what her background shows - when you meet her and your dog is barking and she says “oh she is a spaz like the vet said she was” you’re thinking and you’re a behavioral vet? Obviously she is -that’s why we went to see her, but she takes roughly 400 for 1 visit and the rest you need to call her if your dog isn’t getting better. And if she thinks your dog can’t be trained right by the things she says to do - she throws Prozac into the mix which we didn’t fill. I’m not having my dog on an antidepressant -I’ve seen what it does to other animals.

Mar 27, 2019 · Bree Webs

I have attended classes here for over 20 years with three dogs. It was a great experience for all of us.

Mar 20, 2019 · Lisbeth Bornhofft

Suzanne is an incredible dog trainer!

Oct 26, 2017 · Joseph Czarnecki

STAY AWAY. Amy Marder is a crook.

Nov 17, 2018 · Ashley Prisco

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