Woodstock Veterinary Hospital

Me & my new kitten, Dottie McFlurry, visited the practice today and what a wonderful experience! We met with Dr. Bustelo. I haven’t been in a hospital with such a friendly and welcoming staff, and so extremely clean, since I was a child. The team really took time to get to know my new cat-as to not overwhelm her. Her exam was extremely thorough, and educational. I am happy that we have found a great place to bring our pets! Thank you all so much!

Last month we visited this location with our mini pomeranian.He was in pain.He is a baby-9 months old.After an ex ray they gave a pain killer for the dog and put him on an laxatives. They didn’t see anything in stomach. They didn’t check where the pain comes from . So we left the clinic with painkillers and charge of around 400$ for the ex ray. The next day the doctor called and advised us to give laxatives and to back to clinic again for another x ray with additional payment of around 400$. We did not back there because they couldn’t put a right diagnosis after the exam and the dog continued screaming in awful pain. In the evening we visited another vet- emergency. What was my surprise- after the first step in the hospital the vet assistant looked at the dog, without “ carefully “ exam like in Woodstock vet clinic and told us she thinks it is a neck pain. They took a great care of our little pom. The next day I returned in Woodstock vet hospital and talked with the doctor, I asked why they put the dog on laxatives and why the doctor couldn’t make difference between pain in stomach and in the neck? I asked about a partial refund of our money.I was surprised of the answer of the doctor. HE TOLD THAT THEY COULD NOT MAKE THE EXAM OF THE BABY POMERANIAN BECAUSE THEY WERE FRIGHTENED OF THE DOG BECAUSE HE WOULD BITE HIM??!!!! Dear doctor, if you are afraid of baby pomeranian just change your job! You are not able to take care of dogs. But you also gave me the right answer to my question why i paid so much money for my other 2 dogs - American bullies. They are still with bacterial infections after boarding in your clinic.Maybe it’s time to stop frightening of dogs and begin taking care about them because in your clinic our family lost above 3000$!!!!!

They will try to convince you that you need to buy unnecessary vaccines for your pets. Edit: don't even TRY to come for me right now. I posted you in my neighborhood group and they all agreed that this place is only in it to rip you off. The website you rely on for "recommendations" ALSO said that bordetella and flu vaccine were NOT NECESSARY, especially for dogs that don't socialize with other dogs. You lied to me on the phone when I questioned you about it directly after the appointment. And then you called me after I made this review and wanted to spew the same rhetoric. Do you think I can't read? And would you like to tell everyone why you charged $125 for a POOP TEST?????? Your practice is a joke and you're ripping off me and my neighbors!!!!!

I can not say enough good things about Woodstock Veterinary Hospital. The entire staff treats my pets as if they were their own. They will always take the time to explain anything unusual, ensuring I fully understand my fur babies' health. WVH consistently goes the extra mile to deliver top-notch service, leaving me confident, knowledgeable, and reassured at every visit.

Dr. Manasco, his Vet Tech, and front desk staff is outstanding!! They care in abundance & treat my pup like their own. Thank you for being a place I can trust. It’s hard to find trustworthy people these days.