Woodland West Pet Care Center

Woodland West Pet Care Center, located at 9400 S Union Ave, Tulsa, OK 74132, USA, serves as a dedicated facility for comprehensive pet care in the Tulsa area. Operating as a 'Pet Hospital' in its platform category, the center offers a broad spectrum of services designed to address the health and well-being of companion animals. With contact numbers (918) 299-3798 and +1 918-299-3798, the facility aims to be accessible to pet owners seeking professional veterinary assistance, as well as boarding, grooming, and training services.

Woodland West Pet Care Center strives to provide a welcoming and safe environment for pets. The facility includes distinct areas for various services, ensuring that animals receive appropriate care based on their needs. The Pet Resort, adjacent to the existing pet hospital, features both indoor and outdoor group play areas, individual kennels with dog door access to individual outdoor play areas, dog wash stations, cat rooms, a grooming room, staff offices, conference room, staff kitchen, dishwashing and laundry facilities, and dog training areas. The facility aims to be comfortable and clean, with daily sanitation of runs and water bowls. They also emphasize a state-of-the-art camera and security system, with proprietors reportedly living on kennel property and an attendant on duty 24 hours a day, 7 days a week, offering peace of mind to pet owners. There is also a veterinarian on duty 13 hours a day, 7 days a week, at the pet hospital next door for immediate veterinary services if needed for boarding pets. The parking lot and drop-off areas are designed to allow concierge drop-offs, aiming to prevent animals from meeting each other during the drop-off process.

For boarding, Woodland West offers various options. Indoor enclosures are climate-controlled 4'x 5' areas with grated floors over ceramic tile. Pets in these enclosures are exercised individually in grassy play yards morning and evening. Indoor/Outdoor runs feature climate-controlled indoor areas (4'x 5') connected to outdoor concrete patios (4'x 10') via doggy doors, accessible during the day. Luxury Suites, including the large Lamborghini Suite (16' X 16' with a race car bed and fluffy bedding) and smaller 4' X 8' suites, are individually decorated and often include internet cameras for pet parents. Each guest in a luxury suite is let out to a grassy play yard three times a day. The facility also has a spacious Daycare room where pampered pooches can sleep with friends from Doggie Daycare, monitored by a nighttime attendant with cameras for remote viewing. A "Special Care Unit" is available for geriatric companions needing extra attention, situated in a quiet wing with no loud dogs, offering fluffy bedding, special feeding, moonlight bathroom breaks, and medication administration. "Toy Town" is a specialized area for tiny guests (under 12 pounds) with both indoor and indoor/outdoor facilities, where no big dogs are allowed, and pets are exercised twice daily in an adjoining play yard. Outdoor enclosures are 4'x 12' and include a dog house, covered patios with overhead fans, and pets are exercised twice daily in a grassy play yard. "Kitty City" is a dedicated cats-only room located off the front of the facility.

Woodland West Pet Care Center, as a 'Pet Hospital', offers a comprehensive range of veterinary services and pet care solutions. These services include, but are not limited to:

• Veterinary Services: This covers general pet wellness, vaccinations, parasite prevention, microchipping, and senior pet care. They also provide more specialized medical care such as digital X-rays, ultrasound, orthopedic surgeries, laser surgery and therapy, and dental procedures including dental cleaning. Urgent care and hospice & euthanasia services are also available.
• Boarding: As part of their Pet Resort, they offer various boarding options for dogs and cats, including indoor kennels, indoor/outdoor runs, luxury suites, and a special care unit for geriatric pets. They also offer a "Toy Town" for smaller dogs.
• Doggie Daycare: Providing an environment for dogs to socialize and play under supervision.
• Grooming: Professional pet stylists are available, with some clients specifically highlighting Amy for her grooming expertise. They may also offer specialized services like a Shed-Stopper program.
• Training: In-house training services are offered, ranging from obedience to general house manners, customized to individual pet needs.
• Other Services: This includes nutritional counseling, behavior consultation services, a fully stocked pharmacy, and house calls for certain situations.

Woodland West Pet Care Center aims to provide a high standard of care, with several features contributing to their overall offering. The presence of a connected animal hospital ensures that pets undergoing boarding or grooming have immediate access to veterinary attention if needed. The 24/7 attendant on duty at the pet resort and the presence of veterinarians for extended hours demonstrate a commitment to constant supervision and care. Many customers praise the staff for being friendly, compassionate, and caring towards animals. Reviewers frequently highlight the professionalism and kindness of the staff, with some noting that their pets are treated "like family" or "like a little King." The availability of webcams in some boarding suites allows pet owners to check on their animals remotely, providing reassurance. The variety of boarding options, from standard runs to luxury suites, caters to different preferences and needs. The emphasis on individualized exercise and attention for boarded pets, along with a focus on cleanliness, contributes to a positive environment.

However, customer experiences can vary. One review noted a lack of consistency in customer service when answering the phone and a feeling of the boarding experience being "like prison for dogs," with limited updates on the pet. This suggests that while overall many have positive experiences, there may be areas where service consistency could be improved. The pricing is described by one reviewer as "average," and another noted that prices were "surprisingly affordable" for the quality of facility and care. Despite some inconsistencies, many reviews praise the staff's dedication and the positive impact on their pets, such as shy puppies becoming more social. The center is also noted for handling emergency services and critical cases, with some grateful clients attributing their pet's survival to the care received at Woodland West.

While specific current promotional offers are not detailed in the provided information, Woodland West Pet Care Center consistently promotes its comprehensive approach to pet care. They emphasize their commitment to treating every patient as if they were their own pet, offering loving attention and care. Their services, such as award-winning boarding options and doggie daycare, are highlighted, along with their pet spa and dog training school. The facility's dedication to convenience is shown through services like quick drop-off and pick-up, and daily report cards for certain programs like puppy pre-K, often accompanied by seasonal photos. The testimonials frequently mention the "amazing" and "outstanding" staff, emphasizing their professionalism, kindness, and skill. The facility's ability to cater to various pet needs, from routine wellness to specialized care and emergency services, positions it as a holistic pet care provider in the Tulsa area. Potential clients are encouraged to call for more information about services, boarding policies, and even tours of the boarding facilities to see the environment firsthand. Their website is also a resource for educational articles and information on various pet health topics.