
Winter Hill Veterinary Clinic
Pet HospitalMassachusettsMiddlesex CountySomervilleBroadway
257 Broadway, Somerville, MA 02145, USA
4.0
Winter Hill really cares about your pets. They are very thorough with my pet's care and I trust them to take care of my cat. They practice high quality medicine. They also will give you a range of various treatment plans based on your budget whenever possible, and are transparent about costs when you ask. Thank you so much Winter Hill Team!
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Overview
- (617) 623-5075
- winterhillvet.com
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Pet Hospital
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Welcome to Winter Hill Veterinary Clinic
Winter Hill Veterinary Clinic, located at 257 Broadway, Somerville, MA 02145, USA, stands as a well-regarded "Pet Hospital" within the Somerville community. With a history of over 30 years, this clinic is committed to providing comprehensive, progressive, and compassionate veterinary care for pets throughout their lives. Pet owners in Somerville and surrounding areas can contact them at (617) 623-5075 or +1 617-623-5075 for appointments and inquiries. The clinic prides itself on maintaining personal connections with its patients and their families, aiming to be a trusted partner in pet health.
The environment at Winter Hill Veterinary Clinic is characterized by its dedication to creating a comfortable and supportive setting for both pets and their owners, especially during challenging times. Reviews consistently highlight the staff's genuine care and thoroughness. The clinic strives to be a place where pets are treated with individualized attention in a "comfortable clinic setting." While the physical layout isn't extensively detailed, the emphasis is clearly on the emotional and psychological well-being of the animals. This is evident in the compassionate care provided during sensitive moments, such as end-of-life services. One deeply moving review states, "the level of care I received for both Eugene and I through the process was amazing," highlighting the empathy extended not just to the pet but also to the grieving owner. The staff's willingness to "share laughs and chicken" with a beloved cat, and their collective affection for individual pets, contribute significantly to a warm and reassuring environment. Despite potential challenges that might arise in any clinic, the overwhelming sentiment from clients indicates a positive and trustworthy atmosphere where pets are genuinely loved and cared for, fostering a sense of family and community. The clinic also aims for transparency, stating they are "transparent about costs when you ask."
Winter Hill Veterinary Clinic offers a comprehensive suite of veterinary services, demonstrating their capability to provide high-quality medical care across various aspects of pet health. Their services include wellness exams, which are fundamental for preventive care and early detection of health issues. They provide a full range of vaccinations to protect pets from common diseases. The clinic is equipped to perform various surgical procedures, ranging from routine operations to more complex interventions. Dental care is also a significant offering, including professional cleanings and other necessary dental treatments to maintain oral hygiene, which is crucial for overall health. The clinic utilizes current technology and cutting-edge veterinary procedures for diagnostics, which would typically include in-house laboratory testing (such as blood work, urinalysis, fecal analysis) and imaging services (like X-rays). Beyond general practice, they offer specialized services such as pet flea, tick, and heartworm prevention, pet anesthesia management, and hospice and euthanasia services. The ability to provide "a range of various treatment plans based on your budget whenever possible" showcases their flexibility and client-centered approach to medical care, striving to make quality treatment accessible. Their commitment to "high quality medicine" means pets receive advanced diagnostics and therapeutic options when needed.
Key features that distinguish Winter Hill Veterinary Clinic include its long-standing presence in the community (over 30 years), which speaks to its reliability and established reputation. The clinic boasts a team of highly experienced and compassionate veterinarians, including Dr. Hummer and Dr. Peabody, both of whom receive specific praise in customer testimonials. Dr. Hummer is noted for quickly forming a deep connection, making it "felt like he knew Eugene and I for the entire process" during a difficult time. Dr. Peabody is also consistently lauded for being "always great." The entire "Winter Hill Team" is commended for being "very thorough" and trustworthy, emphasizing their dedication to their patients. A significant feature is their practice of offering "a range of various treatment plans based on your budget whenever possible," coupled with transparency about costs. This commitment to financial transparency and flexible options helps pet owners make informed decisions without feeling pressured. The clinic's dedication to "high quality medicine" ensures pets receive the best possible care, utilizing modern techniques and equipment. Furthermore, their profound empathy and support during sensitive moments, such as end-of-life care, set them apart, providing a comforting and respectful experience for both pets and their grieving families. This holistic approach, caring for both the physical and emotional well-being of their patients and clients, is a hallmark of their service.
In terms of promotional information, Winter Hill Veterinary Clinic primarily leverages its long-standing reputation, the quality of its medical care, and the compassionate nature of its team. Their mission statement emphasizes providing "the highest quality progressive veterinary care for the life of your pet" and maintaining "personal connections with our patients and their families." Customer testimonials serve as powerful promotional tools, with clients "highly recommend" them and expressing deep trust in their care. The willingness to discuss "various treatment plans based on your budget" is a practical promotional point, appealing to pet owners who value both quality and financial consideration. While specific time-limited discounts or widespread public campaigns are not detailed, the clinic's core promotional strategy relies on building lasting relationships through consistent, empathetic, and effective veterinary service. They invite prospective clients to "Book Appointment" via their website and emphasize their accessibility with clear contact information and hours of operation (Monday-Friday: 9 AM – 5 PM). The fact that they are a "Great Place to Work-Certified™ company" might also indirectly serve as a promotional aspect, suggesting a positive internal culture that translates into better patient care. The clinic's commitment to being transparent, thorough, and genuinely caring, as reflected in the emotional and positive reviews, solidifies their position as a trusted "neighborhood vet" and a preferred choice for pet owners in Somerville, MA.
Winter Hill Veterinary Clinic Photos










Winter Hill Veterinary Clinic Location
257 Broadway, Somerville, MA 02145, USA
Reviews
Winter Hill really cares about your pets. They are very thorough with my pet's care and I trust them to take care of my cat. They practice high quality medicine. They also will give you a range of various treatment plans based on your budget whenever possible, and are transparent about costs when you ask. Thank you so much Winter Hill Team!
May 15, 2025 · SaraI had to put my cat down yesterday and the level of care I received for both Eugene and I through the process was amazing. This was my first time meeting Dr.Hummer and it felt like he knew Eugene and I for the entire proccess. Dr.Peabody has always been great as well, and everyone in the office loved him as much as I did. Thank you for sharing laughs and chicken with him, and thank you all for always providing the best care for my little, sassy guy. I will hold him and you all in my heart forever!!
Mar 19, 2025 · Nicole RocciHad an amazing experience with my cat having surgery with Dr. Peabody. Our cat had a lump on her back that we wanted removed, after a bad experience at a different vet who would not remove her lump, we came here. We felt very comfortable and confident with Dr. Peabody, who listened to what we wanted and did a great job, kept us well informed and took great care of our cat. We highly recommend coming here, especially for special procedures!
Nov 01, 2024 · mary tannianThe rudeness that I encountered from this place is just so unprofessional and uncalled for. I just received a letter on the vet's policies, notifying me of being more than 5 minutes late. This is true, I didn't know that my previous appointment would run later than it did. I literally RAN all the way from Assembly Row to my home to pick up my cat, inducing my asthma along the way. Instead of being understanding about the circumstances and just leaving it at a rescheduled appointment, the vet manager accused me of "disrespectful behavior", in their words. Also, my cat is very distressed when he's in his crate. He will beat on it multiple times so I try to at least let him poke his head out and see where he is when he's inside so he feels more in-control of the situation. He didn't leave the crate when I was there, with the exception of one visit, which the doctor did not seem to have an issue with. Once again, the vet manager accused this of being "disrespectful behavior." The lack of empathy shows. I wouldn't be as upset if the letter was like "Just an FYI, we understanding things happen but..." or a fair conversation where we would respectfully hear out each other's reasonings and point-of-views, but the manager chose to insinuate that I was the one completely at fault. Do better.
Jan 19, 2024 · Paige AndersonI knew I was going to like this place when I first spoke with Lillie, at the front desk, over the phone. She not only helped me set up my first appointment for my kitten, but talked me through all the steps I needed to take prior to picking him up. I’m sure I asked her a million questions and she was very patient and informative. Such a sweet person. I saw Dr. Peabody, who was equally as informative. She was very thorough in her check-up and offered lots of tips for someone with their first pet. She made my kitten feel very comfortable and calm during the exam, and I know that is rare. I would highly recommend coming here if you want to make sure your pet is receiving high quality treatment from people who really care.
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