Westside Animal Hospital

I was referred to the Westside Animal Hospital for an ear cropping for my Giant Schnauzer puppy. By Delta Animal Hospital. Stating that they(Westside Animal Hospital) would do a great job & they have cropped many Giant Schnauzer's before. I was greeted with horrible service & a "I don't care attitude." Not to mention when I picked up my puppy her ears were not posted. I had to figure it out by myself, while her stitches were freshly done...without hurting her. Now that she is completely healed from her surgery & her ears are standing. I can see that her ears have two very different & noticeable crops. I don't recommend either of these 2 Animal Hospitals. If you care about your animals don't take them to either of these two places. All, I received was a I'm sorry. May I add, when I picked up my puppy I noticed that they cropped her ears to short. I asked for a longer, show crop for Giant Schnauzer's I brought in pictures of the ears that I wanted. I even brought in my 2 year old pup for an extra visual.

My dad took our two cats to get baths. When he went to pick them up, he noticed one of the cats - Panther - had a small gash, a fist-sized area of fur shaved off, and some silver spray paint-like matter on the area. My dad asked the West Side Animal Hospital staff about the missing patch of fur, and was told that Panther had a matted spot in his fur. My father and I suspect the staff lied because we pet this cat everyday, and would have noticed matting on his short hair length. To be clear, NO ONE TOLD MY DAD ANYTHING until he inquired about the injury. Even then, he was brushed off with a quick answer about how Panther had a matted spot in his fur. Panther's third eyelids are out, so I am worried he is feeling sick. If the staff made a mistake, it would have been fine if they had told my dad when he went to pick Panther up. BUT THEY SAID NOTHING. I am not someone who usually writes reviews; but I am worried, confused, and unsure of what to do. It angers me that Panther may have been handled carelessly; and I am unsure of why he needed to be cut at all when he only went in for a bath. Again, HE DID NOT HAVE ANY MATTED FUR, and even if he did, why is his skin cut, and why is the area of fur that they cut off huge??

I had to have my 10 year old dog put down because he had a brain tumor, and the cancer had spread. I arrived as soon as they opened because I was a walk-in, a neighbor had told me about this clinic because he had his dog put down here. Everyone from the moment I walked in was very kind. The doctor explained everything. They took us in about 5 minutes. The procedure was quick, with no pain. My doggie went to sleep right away. RIP ROMEO.

I’m so grateful for a kindness and care provided to my lovely dog Koya,she had a surgery and I was very stressed because she is a 11 yrs old dog, and I was afraid of any complications!! I would like to say THANK YOU TO NATALIE, for her support and professionalism wich make me feel safe and at peace !! Thanks so much

I brought a dog from someone a few days later she got sick she had Parvo and I must say they saved my dog life it was chance she wouldn’t live but she did thanks to these guys and a very reasonable price