Westglen Animal Hospital

I honestly do not understand how West Glen still has a 4.8 review on Google. They are a corporatized practice and will let your pet die if it benefits their bottom line. I've never had so much difficulty getting my cat veterinary care. My partner, who is on SSI, made the mistake of getting his health certificate for his service dog here. Upfront, they told him it would be $98. Then, at the appointment, they charged him $400. My cat was diagnosed with kidney disease. I was told to put her on special cat food, and then when I put the order in, it was rejected because I had to go through their system and they refuse to approve medications because they want everyone to use their system. Because I am a busy professional, this meant I could not manage my cat's condition for at least half a month. Now I am being advised they have to see her before they will approve her Revolution (it is now spring, and she is out) and likely her special prescription diet, which basically means they need another $400 or she can just die a miserable death as far as they are concerned. This is a cruel, heartless practice, and I advise everyone to go elsewhere. BTW, I liked West Glen before it turned corporate. I had vets who actually cared about animals and worked with you on costs. I also want to note that my dad and his wife also left West Glen for another vet, after West Glen wanted to charge them thousands of dollars for treatment for their dog. They went to another vet and were given a much more rational treatment plan. Trust me, this vet is in it for the money.

Dr. Santiago is a great veterinarian. She is very thorough and answers any questions you have.

They were very gentle with Maggie as they got her prepared to be put down. I am going to miss her so much. I know she is in a better place.

I have recommended West Glen To numerous people on our neighborhood site and to my neighbor in person. My husky is very nervous but they take the time to make her comfortable. They used positive reinforcement & praise. Dr. Robert is awesome and the staff couldn’t be nicer. Love it!

All the Doctors and techs are awesome. My pup is actually happy/excited when we pull up front. They have done two major procedures for us, neutering and extracting a large canine tooth along with regular maintenance. The process are always reasonable. I never feel like they are just selling me, they always give me the best options for me and my fur baby.