
Westbrook Animal Hospital
Pet HospitalNorth CarolinaAlamance CountyBurlingtonSouth Church Street
3355 S Church St, Burlington, NC 27215, USA
4.0
Everyone was so friendly as well as professional. The facility was very clean. The doctor explained the diagnosis of my cat and answered all of my questions. I was so happy that they got my cat better and I will be using them for my future needs. I highly recommend them
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Overview
- (336) 584-9978
- westbrookahvet.com
Hours
Pet Hospital
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Welcome to Westbrook Animal Hospital
Welcome to Westbrook Animal Hospital, your trusted partner in providing comprehensive veterinary care for your beloved pets in Burlington, North Carolina. As a dedicated Pet Hospital, Westbrook Animal Hospital offers a range of services and aims to be a reliable resource for all your animal health needs. Located at 3355 S Church St, Burlington, NC 27215, USA, the hospital is committed to ensuring the well-being of your furry companions.
For local users in Burlington and the surrounding areas, Westbrook Animal Hospital presents itself as a facility where both you and your pet will be treated with care and professionalism. You can reach them at (336) 584-9978 or their mobile number +1 336-584-9978 to schedule appointments or inquire about their services.
Based on feedback from pet owners, Westbrook Animal Hospital prides itself on a friendly and professional environment. Customers have highlighted the cleanliness of the facility, which is a crucial aspect of any healthcare provider, ensuring a comfortable and hygienic space for your animals. The veterinary staff is reported to be attentive and capable of explaining diagnoses clearly, addressing any concerns pet owners may have. One reviewer specifically mentioned their satisfaction with the doctor's ability to accurately diagnose their cat and provide effective treatment, leading to the pet's recovery and the owner's intention to continue using their services.
A significant feature noted by a customer is the expertise of the veterinarians. One particular experience shared praises Dr. Cates for identifying a heart problem in their dog that had previously gone unnoticed by other veterinary professionals. This highlights the potential for thorough and insightful diagnostics at Westbrook Animal Hospital, which can be critical for the long-term health of your pet. This level of diagnostic acumen can provide pet owners with peace of mind, knowing their animals are in capable hands.
However, it is important to present a balanced view based on all available information. Another customer review raises a point about the cost of services at Westbrook Animal Hospital, describing it as "incredibly high." This concern extends beyond medical treatments to other services offered, such as grooming. The reviewer mentioned spending a significant amount for grooming a small dog, expressing their dissatisfaction with the pricing. While acknowledging the excellent diagnostic care received, this customer indicated that they would likely seek more affordable options elsewhere for future pets. This suggests that while the quality of care may be high, the associated costs might be a consideration for some pet owners.
Considering these points, Westbrook Animal Hospital offers a clean, professional, and friendly environment where experienced veterinarians provide a range of services, including diagnostics and treatment. Their ability to identify complex health issues, as highlighted in one of the reviews, can be a significant benefit for pet owners seeking thorough and accurate medical care for their animals. The positive feedback regarding the staff's professionalism and clear communication further contributes to a positive overall experience for many.
However, potential clients should be aware of the reported higher costs for both medical and grooming services. It may be beneficial to inquire about pricing for specific treatments or procedures beforehand to ensure it aligns with your budget. While the quality of care appears to be a strong point for Westbrook Animal Hospital, the financial aspect is something for local users to consider when making decisions about their pet's healthcare.
In summary, Westbrook Animal Hospital in Burlington, NC, offers a professional and clean facility with a friendly and knowledgeable staff. Their diagnostic capabilities, as evidenced by a customer's experience with a previously undiagnosed heart condition, can be a crucial advantage. For pet owners in the local area seeking comprehensive veterinary care and valuing thorough diagnostics, Westbrook Animal Hospital is a viable option. However, it is advisable to be mindful of the reported higher costs associated with their services and potentially discuss pricing with the clinic to make an informed decision based on your individual needs and financial considerations.
For local users looking for a pet hospital that emphasizes professional care and accurate diagnosis, Westbrook Animal Hospital is worth considering. We encourage you to contact them at the provided phone numbers to learn more about their specific services and how they can cater to your pet's health needs. While cost is a factor some users have mentioned, the quality of veterinary care and the expertise of the staff remain significant aspects of their service offering.
Westbrook Animal Hospital Photos










Westbrook Animal Hospital Location
3355 S Church St, Burlington, NC 27215, USA
Reviews
Everyone was so friendly as well as professional. The facility was very clean. The doctor explained the diagnosis of my cat and answered all of my questions. I was so happy that they got my cat better and I will be using them for my future needs. I highly recommend them
Mar 19, 2025 · Susan DickersonDr. Cates found a heart problem with my dog that went undiagnosed with other prior vets. For that, I will always be grateful and will continue to see her. However, the cost of Westbrook is so incredibly high. Even the groomer! I spent $90.00 for my dog who is only 10lbs! I keep voicing my concerns with the staff which is not fair. This is why I'm writing this review. If I ever get another pet, I will certainly go elsewhere.
Jan 07, 2025 · debbie genitoDo not take your pet here for routine exams or vaccines. Especially don't send your wife there alone if she's gullible. I'm $400 deep for what amounts to a few vaccines and a dose of dewormer.
Mar 19, 2025 · Eustace MullinsI feel taken advantage of. 2 years ago we missed a dose of my dogs heartworm meds and were told by this vet that it was mandatory that we have bloodwork done before they could sell us more. Just in case she contracted worms.. now theyre telling us we need blood work annually regardless everytime we buy the heary worms preventative. We have told them we cant really afford the extra bill right now and that our dog hasn't missed any doses. They had no empathy. Its literally just a money grab.
Apr 08, 2025 · Luke cammerI feel Dr. Madarasz is best because of his manner and surgery skill but he is retiring. I had a cyst removed from my dogs leg and it was very expensive. They seem to charge you every time you walk in even for a simple recheck. That's my only negative here. But I want to say, because of the expense here it made me have second thoughts on getting another dog which is sad because we are great dog patents and so many pups need a home...
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