Water4Dogs Rehabilitation Center

We're so appreciative of the entire staff at Water4Dogs who have gone above and beyond to provide the best care for Rémy's rehabilitation. He's made incredible progress, and loves going there so much he squeals and runs right off the elevator to greet everyone as soon as we arrive! We love how easy/convenient the scheduling/reminders are and how clear the feedback is, including actionable steps toward his rehab at home. We're hopeful he'll continue to make progress post-surgery and are glad we have W4D as a resource!

I had such high hopes from this place based on the reviews. I have a senior dog with mobility issue. I showed up for my appointment today. Front desk had no record of my appointment. Mind you I have an email confirmation from them. In addition spoke to someone to ensure all the registration form details came through for the upcoming appointment. This is not even the worst part. After few minutes, out comes this woman with hands in her pockets. She didn’t introduce herself. There was no smile or warmth. Curtly, she asked me what was wrong with my dog in the lobby, in front of other clients. The whole vibe felt unprofessional and disrespectful. I had to turn to the front desk and ask who this woman was. I was told she is the director. The whole experience felt chaotic and highly unprofessional. I walked out because I had no desire to spend money at an establishment where clients get treated poorly.

I can’t say enough about the team at Water4Dogs! Jade, Beau, and John are always so good with our pup and have helped us manage a very difficult time in his life. He struggles a lot with arthritis and the difference is noticeable for several days every time we bring him in.

Such an amazing place! Everyone who works there is so loving and helpful! And even more important, the quality of the modalities they provide is exceptional!

Staff was attentive and thorough. My human selective blind dog Boone was very at ease with the staff and seemed to enjoy his time there. We received his treatment plan the next day and plan on going weekly to address his weakness.

I wish I could give this place zero stars.We do I even begin.This place is so disgusting and so unorganized a woman there named Jennifer had nothing but an attitude towards me and my dog Bernie. It seemed like she was having a bad day but that’s no need to take it out on me. There are way better rehabilitation centers for dogs than this place. You guys need to actually hire people who want to work and help people. Please do better for the dogs, and hire GOOD KIND people.

Our dog Barry was diagnosed with a torn CCL in his right knee last summer. We were in Italy for the summer at the time of the injury. After several visits, vets proposed invasive surgery and I wasn't convinced and honestly also scared to pursue that option in such a small dog . Barry is 11 years old and is still a very active Maltese. We decided to wait until back in NY and have Barry checked by Dr. DiPolo. Dr. DiPolo, besides being the owner of Water4Dogs, has also been taking care of Barry with his staff since Barry was 9 months old. He knows Barry's personality very well and he has my deepest trust. After visiting Barry and considering his age, he suggested that Barry try physical therapy for three months to build strong muscles and see how it goes. It has been four and a half months since Barry has started his weekly sessions of laser therapy and water treadmill at Water4Dogs and we couldn't be more happy and grateful for all that they have done for our dog. With some ups and downs, Barry's knee is stable and strong and Barry enjoys his daily walk. Barry has never stopped complaining about doing the workouts... He is the most stubborn dog and he doesn't collaborate easily but the therapists are skilled, knowledgeable and with a lot of patience they found the way to give Barry the most from his therapy. They really work with passion and love for animals. It's not my case but if you don't have time or for any other reason, they help you to blow dry your dog. At the drying station you find all you need, fresh towels, blow dryer, brushes, etc.. The facility is very clean. There are closed circuit monitors if you would like to watch your pup while doing the therapy. The front desk is extremely efficient and they always try to accommodate your needs. There is no waiting time which I appreciate a lot. They are very punctual so it's important to be on time for your appointment as well. I will keep taking Barry to Water4Dogs for the rest of his life to keep his knee strong and to help him age pain free the best way possible. I don't have any special names to recommend. The people working at W4D are all amazing and what I love is they work as a team to give the best in a difficult moment of your pup's life. This review comes from my heart with deep gratitude.

Highly recommend! Compassionate, knowledgeable and experienced physical therapists. They have helped my dog Charlie immensely.