Wagner Boyd C DVM

Pet HospitalPennsylvaniaBerks CountyWyomissing

35 Commerce Dr, Wyomissing, PA 19610, USA

3.0

I just called and I didn't like the receptionist, poor customer service skills,that office lost a customer because of her

Daniel Andino
  • Overview
  • (610) 372-2121
  • wyomissinganimalhospital.com

Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 11:00 AM

Welcome to Wagner Boyd C DVM

Welcome to Wagner Boyd C DVM, a Pet Hospital Near You, located at 35 Commerce Dr in Wyomissing, Pennsylvania. We aim to provide veterinary care for your pets. However, it is important for local users to be aware of recent feedback regarding our front office service.

The environment of Wagner Boyd C DVM, based on the available review, is primarily reflected in the initial interaction with the receptionist. One potential customer reported a negative experience during a phone call, citing poor customer service skills. This initial interaction was significant enough to deter this individual from becoming a client of the veterinary practice.

The services offered at Wagner Boyd C DVM would typically include a range of veterinary care for pets, provided by Dr. Wagner Boyd. However, the provided review does not offer any insight into the quality or specifics of the veterinary services themselves, focusing solely on the negative experience with the receptionist during an initial phone call. Therefore, no objective assessment of the veterinary services can be made based on this information.

A key feature highlighted by the available feedback is a potential issue with the customer service skills of the receptionist. This negative initial interaction reportedly led to a lost customer, indicating the significant impact that front office staff can have on a potential client's perception of the veterinary practice. Local users may want to consider this feedback regarding the initial point of contact when deciding whether to engage with Wagner Boyd C DVM.

Currently, there is no promotional information available. Local users in Wyomissing, PA, should be aware of the reported negative experience with the receptionist at Wagner Boyd C DVM. While this feedback does not reflect on the veterinary care itself, it does highlight a potential area for improvement in customer service. For any inquiries, you can contact us at (610) 372-2121 or +1 610-372-2121, keeping in mind the reported experience with the front office staff.

Wagner Boyd C DVM Location

35 Commerce Dr, Wyomissing, PA 19610, USA

Reviews

I just called and I didn't like the receptionist, poor customer service skills,that office lost a customer because of her

Dec 01, 2018 · Daniel Andino

Dec 03, 2020 · Janet Keiser

Pet Hospital