
VIP Petcare
Pet HospitalMichiganOakland CountyWixomCentury Drive
30549 Century Dr, Wixom, MI 48393, USA
4.0
We signed up for this clinic at noon. The clinic wasn't until 4PM. We got there at 10 to 4. They said not to wait in line because we were already registered. We waited more than an hour watching people that registerd after they arrived get seen first. We never received the text saying it was our turn. It was complete caous from the minute we arrived. Not worth the headache! Won't be going back!
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Overview
- (800) 427-7973
- www.vippetcare.com
Pet Hospital
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Welcome to VIP Petcare
VIP Petcare is a Pet Hospital located at 30549 Century Dr, Wixom, MI 48393, USA. They can be contacted via phone at (800) 427-7973 or their mobile number +1 800-427-7973. VIP Petcare indicates that they provide veterinary care services for pets. To understand the full scope of their offerings, including the specific services, the environment of their facility, and any promotional information, we can consider the available details and customer feedback found online.
Based on the information provided, VIP Petcare operates within the category of a Pet Hospital, suggesting they offer various veterinary services aimed at maintaining and improving the health of pets. Typically, a Pet Hospital provides services such as routine check-ups, vaccinations, treatment for illnesses and injuries, and potentially surgical and dental procedures. However, the specific services offered by this particular VIP Petcare location in Wixom would need to be confirmed through direct contact or further information from their website or other online resources.
Regarding the environment of the clinic, the provided information does not offer a description. Aspects such as the cleanliness, comfort, and the overall atmosphere of the waiting and examination areas are usually important to pet owners. Without specific details, it's challenging to provide an objective overview of the clinic's environment. Customers often value a welcoming and stress-free environment for their pets, which can contribute significantly to their overall experience.
In terms of features, these could include aspects such as the availability of specialized equipment, the expertise of the veterinary staff, the range of services offered, and the clinic's operating hours. Again, the provided snippet does not detail these features for the VIP Petcare in Wixom. It would be beneficial to know if they offer emergency services, have in-house diagnostics, or specialize in certain areas of veterinary medicine. This information is not available in the provided context.
The provided reviews from real customers offer some insight into the experiences of individuals who have interacted with VIP Petcare. One customer expressed significant dissatisfaction. They described a situation where, despite registering for a clinic appointment and arriving on time, they waited for over an hour and observed others who registered later being seen first. They also mentioned not receiving a text notification when it was their turn, leading to a feeling of "complete caous." This customer concluded that the experience was "not worth the headache" and stated they would not return.
Another review was even more critical, using strong negative language. This customer accused the company (referring to "these people" and "Pet IQ," which might be the parent company or a related entity) of prioritizing their "bottom line" over genuinely caring for pets. They alleged issues such as staff arriving late, leaving early, and taking payment without providing services, labeling the company a "scam." This reviewer strongly advised others to "STAY AWAY" and take their business elsewhere.
It is important to note that these reviews represent individual experiences and may not be representative of all interactions with VIP Petcare in Wixom. However, they do provide direct feedback from customers who have used their services. These reviews do not offer any positive feedback regarding the services, environment, or features of this specific VIP Petcare location.
Given the information available, which primarily consists of negative customer reviews, it is difficult to objectively describe the positive aspects of the environment, services, or features of VIP Petcare in Wixom. The reviews raise concerns about the organization of appointments, waiting times, communication, and the overall customer service experience. They also suggest a perception among these reviewers that the clinic's priorities may not align with providing optimal pet care.
Without additional information from other sources or directly from VIP Petcare, such as details about their veterinary team, the types of medical equipment they use, or the specific services they offer, a comprehensive and balanced introduction is challenging based solely on the provided data. The absence of positive feedback in this limited set of reviews does not allow for highlighting any specific strengths or features of the Pet Hospital.
Regarding promotional information, there is none included in the provided text. Typically, a Pet Hospital might advertise special offers on certain services, wellness packages, or discounts for new clients. However, no such information is available here for VIP Petcare in Wixom.
In conclusion, VIP Petcare in Wixom, MI, is a Pet Hospital located at 30549 Century Dr. They can be reached at (800) 427-7973. Based on the limited information, particularly the two provided customer reviews, there are significant concerns raised about the service and operational efficiency experienced by at least these two individuals. Potential local users may want to consider these perspectives alongside seeking additional information about the clinic's services and environment before making a decision.
VIP Petcare Photos

VIP Petcare Location
30549 Century Dr, Wixom, MI 48393, USA
Reviews
We signed up for this clinic at noon. The clinic wasn't until 4PM. We got there at 10 to 4. They said not to wait in line because we were already registered. We waited more than an hour watching people that registerd after they arrived get seen first. We never received the text saying it was our turn. It was complete caous from the minute we arrived. Not worth the headache! Won't be going back!
Mar 23, 2025 · Cheryl KortasThese people suck so bad i cannot stress enough. They act like their mission is to help pets but they dont give a shit about anything other than their bottom line. Show up late, leave early and tske money when they dont provide services .. do not let this scam of a company fool you. Take your money elsewhere. My god i cannot stress enough STAY AWAY FROM PET IQ
May 07, 2025 · Andrew CrepeauTook two dogs, 5 & 4 years olds, in to get shots updated. Got the first set of shot's and had to come back to get the booster shots. Paid $532 for them. The next group was going to be over $300. They don't offer the booster shots as a package. I wished they'd told me that when I got the first set of shot's. Now I have to go through it again while I save up for them. I'm a disabled veteran. I don't have alot of money to waste like that. $532 all for nothing is hard to swallow when you are on a fixed income. When people bring their animals in for shots and there are going to be boosters involved you should make them aware of the costs upfront!!!
Jun 24, 2023 · Leonard FearsonNEVER take your cats to one of their vaccine clinics. They take you to the store’s stockroom where they have all of the animals out. My cat got scared and immediately got out of their leash and hid. The vet started chasing him with a broom, strangled him and dangled him by the leash, and then kicked him back into the crate. They then refused to give him any vaccinations.
Aug 06, 2023 · Kimberlee Anderson-DiazI’m not sure who Mallory Boyd is, but I went to get my 4 month kitten vaccinated and they were all very friendly. It was fast and pretty reasonable cost. I will for sure be coming back and all the workers were so sweet in taking care of my cat’s need.
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