Village Veterinary Clinic

Welcome to Village Veterinary Clinic, your local Pet Hospital located at 147 S Main St, Mt Gilead, OH 43338, USA. We understand that your pets are cherished members of your family, and finding the right veterinary care is a crucial decision. Village Veterinary Clinic aims to provide accessible and comprehensive veterinary services to the local community. You can reach us at (419) 946-5136 or via mobile at +1 419-946-5136.

As a dedicated Pet Hospital, Village Veterinary Clinic offers a range of services to cater to the diverse health needs of your beloved animals. While specific details about the clinic's environment and comprehensive service list are not explicitly available online, we can infer some aspects based on the available information, including customer reviews. It's important to note that online information might not always be exhaustive, and direct contact with the clinic is recommended for the most up-to-date and detailed information.

Based on customer feedback, Village Veterinary Clinic is known for its reasonable pricing, particularly for services like dental cleaning. One long-term customer expressed their trust in Dr. Prothman and the staff, highlighting their positive experiences over the years and referring to their pets as "furry children." This suggests a level of care and trust that has been built over time with the local pet owner community.

However, it's crucial to present a balanced view. Another customer reported a negative experience with the front office staff, describing them as rude and unaccommodating when trying to schedule an appointment. This review raises concerns about customer service and communication within the clinic. The customer's frustration stemmed from perceived shaming for not being a full-time client and an abrupt and confrontational attitude during a scheduling attempt for a dental cleaning and potential additional procedures. This interaction ultimately led the customer to cancel their appointment, emphasizing the significant impact of customer service on the overall perception of a healthcare provider, even in veterinary care.

Considering the category of "Pet Hospital," local users can generally expect Village Veterinary Clinic to offer a range of essential services. These typically include:

• Preventative Care: This often involves routine check-ups, vaccinations, parasite control (flea, tick, and heartworm prevention), and nutritional counseling to help keep your pets healthy and prevent potential health issues.
• Dental Care: As specifically mentioned in the reviews, dental cleaning is a service offered at Village Veterinary Clinic. Good dental hygiene is vital for the overall health of pets, preventing issues like gum disease and tooth decay.
• Diagnostics: While not explicitly detailed, a pet hospital usually provides diagnostic services which may include laboratory testing (blood work, urine analysis, fecal exams), and potentially imaging services like X-rays to help diagnose illnesses and injuries.
• Surgery: The mention of a "surgical appointment" for a dental cleaning suggests that the clinic performs surgical procedures. This could also extend to other types of surgeries depending on the clinic's capabilities and staffing.
• General Medical Care: This encompasses the treatment of various illnesses, infections, and injuries that pets may experience.
• Wellness Checks: A customer mentioned bringing their cat for a wellness check, indicating that the clinic offers routine examinations to assess the overall health of pets.

Features of Village Veterinary Clinic (based on available information):

• Reasonable Pricing: One of the key features highlighted by a positive review is the affordability of their services, particularly dental cleaning. This can be a significant factor for pet owners seeking quality care within a budget.
• Experienced Veterinarian: The positive review specifically mentions Dr. Prothman, suggesting an experienced veterinarian leading the clinic. The trust expressed by a long-term client indicates confidence in the veterinarian's expertise and care.
• Established Presence: The fact that a customer has been coming to the clinic for years implies an established presence within the local community.

Potential Areas for Consideration (based on available information):

• Customer Service Consistency: The stark contrast between the positive and negative reviews regarding staff interaction highlights a potential inconsistency in customer service. This is an area that prospective clients may want to consider and potentially inquire about.
• Scope of Services: While some services can be inferred, a comprehensive list of all services offered (e.g., specific types of surgeries, advanced diagnostics) is not available in the provided information. Local users may need to contact the clinic directly for a complete overview.
• Clinic Environment: Details about the clinic's facilities, equipment, and overall environment are not described in the provided text. Visiting the clinic or inquiring about their facilities could be beneficial for local users.

Promotional Information:

Based on the limited information, it's challenging to provide specific promotional offers. However, the positive feedback regarding reasonable pricing for services like dental cleaning could be considered a form of inherent value proposition. Local users looking for affordable dental care for their pets might find Village Veterinary Clinic a viable option. It is recommended to contact the clinic directly to inquire about any current promotions, discounts for new clients, or package deals they might offer for routine services like vaccinations or wellness checks.

In Conclusion:

Village Veterinary Clinic, located in Mt Gilead, Ohio, appears to be a Pet Hospital known for its reasonable prices and a veterinarian, Dr. Prothman, who has earned the trust of long-term clients. They offer services such as dental cleaning, wellness checks, and likely a range of other medical and surgical procedures expected from a veterinary clinic. However, potential clients should be aware of the reported inconsistencies in customer service and may want to directly engage with the clinic to assess their experience. For local users in Mt Gilead and the surrounding areas, Village Veterinary Clinic presents itself as a potentially affordable option for pet care. We encourage you to contact them directly at (419) 946-5136 to learn more about their services, environment, and to address any specific concerns you may have.