VIDA Veterinary Care - Denver

Spent an hour waiting to be seen for an emergency visit. Vet that was in didn’t even look at the correct leg on my duck. Is saying she is favoring the leg that it’s very clear she’s putting all of her weight on. Insists the duck magically was walking normally on both legs even though the issue has been going on for days. Didn’t care what I had to say at all and was very dismissive. owners response update- I called the practice and asked multiple times for the owner to call me. After paying for medication that couldn’t even be used, Dr.Hodder also claimed my ducks wing was fine upon exam. It was broken completely in half. I paid for all kinds of medication I was never even able to use because a reputable vet, was able to diagnose her the following day and she is no longer with us. This practice not only missed her leg being broken, her wing being broken clear in half, prescribed a bunch of medicine we will never use, but also missed a bone density issue. Had I listened to this vets diagnosis and followed their treatment my animal would have been living in an insane amount of pain. No follow up ever from the owner or the manager as promised by the staff either. Evolution is a great place to take exotics. I’d never trust this place or their care again. Dr. Hodder is extremely lost to call herself and exotics vet and miss everything she did. Super unprofessional and to not call back when my animal was misdiagnosed… truly wild. They made their money and that’s clearly all that ever mattered.

I have been taking my 3 dogs to Vida Vet care for years now and have received nothing but the best care. The staff are incredibly kind and patient with my dogs and always make sure they are comfortable with what they are doing. My dogs have had procedures done here from a spay to two mass removals and all surgeries have gone well and my dogs healed up great. I also love that I can reach them via email with questions that I don't need urgently answered. I seriously cannot say enough about the wonderful staff and their care of my dogs who are my family.

Both our dog and our cat have had medical problems that were apparent on labs from their wellness exams but were ignored by Vida Vet. This is very frustrating as veterinary care is expensive and both pets would have benefited from earlier detection. My cat has Stage 2 CKD according to another DVM based on his lab work and Vida Vet never contacted me at all about his lab work nor mentioned anything concerning. Our dog’s recent labs showed a dangerously low blood sugar but we were told her labs were normal. After she had several seizures and we took her to the emergency vet, they were able to identify a problem with her blood sugar that was apparent in her lab work from 2 weeks prior at her wellness exam at Vida as well as the new lab work at the ER. This is terribly frustrating as we love our pets very much and pay a lot of money to ensure they are well. We will be taking our business elsewhere but I encourage all patrons of Vida to do review your pets lab work yourself or get a second opinion if you have any concerns. Update: I appreciate the response and understand that no one is being intentionally negligent. As stated, I did not receive any communication regarding my cats labs and the dog I am referring to is under my husband’s account and not mine (I have two dogs).

Update 11/22/23 - I have brough all my cats here and they all have received wonderful care, they do a great job of being up front and transparent about pricing. Both of my cats were here purring away, the staff is so incredible and caring. 11/24/22 - I had to bring my cat in on Thanksgiving night, they were more than understanding and caring. They ran bloodwork, determined the best course of action and were very open and transparent about pricing and options I had. Ultimately we had to put my cat down, they let me spend as much time as I needed with her and were very respectful and caring. Everyone I came into contact here was so nice and compassionate. I came to pick up her ashes a few days later, they even were able to fufill my request of having a nose print instead of a paw print. They included a very sweet handwritten card that I really appreciated. I will gladly bring my other cat here for care.

Honestly I've been coming here for 7 years now, as it covers all my cats needs for both the regular appointments, as well as the after hours or emergency needs for any sudden events or accidents that my cat has made over the years. Always happy to see my cat, willing to talk me through bills and procedures, provide info about care after any surgeries, and have managed to help keep my costs fairly low for major procedures. Overall, I would always recommend their services, and have done so in the past. Photos are just my happy cat, but hey - it's due in large part to Vida!