VetSurgical

Welcome to VetSurgical, a veterinary care facility located at 13197 Old Nashville Hwy Suite B, Smyrna, TN 37167, USA. Operating under the platform category of Pet Hospital, VetSurgical aims to provide veterinary services for your animal companions. While specific details about the clinic's environment, comprehensive service list, features, and promotional activities are not widely available online, we can attempt to infer certain aspects based on the limited information provided, including a customer review.

Information regarding the environment of VetSurgical is not detailed online. However, as a pet hospital, it is expected to have standard facilities for examining and potentially treating animals. This would typically include examination rooms, diagnostic equipment areas (such as for X-rays and ultrasound), and possibly a surgical suite if surgical procedures are a significant part of their services, as the name "VetSurgical" suggests. Cleanliness and a comfortable atmosphere for pets and their owners are generally expected in veterinary care facilities.

Based on the name "VetSurgical" and the general nature of a pet hospital, the services offered at this clinic likely include:

• Diagnostic Services: As indicated in the customer review, VetSurgical offers diagnostic procedures such as blood tests, ultrasound, and X-rays to help determine the cause of a pet's illness.
• Medical Treatment: The review mentions the prescription of antibiotics, suggesting that the clinic provides medical treatment for various conditions.
• Surgical Procedures: Given the name of the clinic, it is highly probable that VetSurgical offers a range of surgical services for pets. The specific types of surgeries performed are not detailed, but they could include routine procedures as well as more specialized surgical interventions.
• General Wellness Care: While not explicitly mentioned in the review, most pet hospitals offer routine wellness examinations, vaccinations, and parasite prevention. It is reasonable to assume that VetSurgical may also provide these services.
• Consultations: Veterinarians at VetSurgical would likely offer consultations to discuss a pet's health concerns, diagnostic findings, and treatment options with pet owners.

Features of VetSurgical are not extensively outlined online. However, the name itself suggests a focus or specialization in surgical procedures. The availability of diagnostic tools like blood tests, ultrasound, and X-rays indicates a capability for in-house diagnostics, which can be a significant feature for timely assessment of a pet's condition.

Promotional information for VetSurgical is not available through the provided data. Pet hospitals may occasionally offer introductory specials for new clients or seasonal promotions on specific services. To learn about any current promotions or specific service offerings, it is recommended to contact VetSurgical directly.

The single customer review provided offers a concerning perspective on the services received. The reviewer took their sick, elderly dog to VetSurgical, where initial diagnostics (blood tests, ultrasound, and X-rays) were performed, leading to an early suspicion of cancer or a tumor, which was subsequently ruled out. An antibiotic was prescribed without a confirmed bacterial or parasitic infection. After no improvement over eight days, repeat tests showed similar results, and the medication dosage was doubled. The reviewer expresses dissatisfaction with the high costs incurred and the lack of an itemized invoice detailing the services performed. Most importantly, the dog's health did not improve despite the treatment provided. This review raises significant concerns regarding the diagnostic process, the rationale for the prescribed treatment, billing transparency, and the overall outcome of the veterinary care received.

It is crucial to consider this customer's experience as one data point and to seek further information and potentially multiple perspectives when evaluating veterinary care providers. However, this review highlights the importance of clear communication between veterinarians and pet owners, thorough diagnostic procedures leading to accurate diagnoses, transparent billing practices, and ultimately, the improvement of the pet's health.

Given the limited positive information available and the negative experience shared in the review, local users considering VetSurgical may want to inquire specifically about their diagnostic protocols, treatment plans, surgical expertise (if applicable to their pet's needs), and billing procedures. It would be prudent to seek detailed explanations regarding the necessity of tests and treatments and to request a clear and itemized invoice for all services rendered.

In conclusion, VetSurgical in Smyrna, TN, is a pet hospital that appears to offer diagnostic services (including blood tests, ultrasound, and X-rays) and medical treatment, with a name suggesting a focus on surgical procedures. However, a customer review raises serious concerns about the diagnostic accuracy, treatment effectiveness, billing transparency, and overall cost-effectiveness experienced at this facility. Local users should exercise caution and seek comprehensive information directly from VetSurgical regarding their services, expertise, and billing practices before entrusting them with their pet's care. It may also be beneficial to seek reviews from other sources to gain a more balanced understanding of the experiences of other pet owners with VetSurgical. For further inquiries, VetSurgical can be contacted at (615) 459-0806 or +1 615-459-0806.