Vetsource (Strategic Pharmaceutical Solutions)

Pet HospitalPennsylvaniaDauphin CountyHarrisburgGibson Boulevard

711 Gibson Blvd Suite A-1, Harrisburg, PA 17104, USA

2.0

I refuse to use Vetsource for my dog’s needs ever again. My dog was in an emergency situation where the treatment is a long term switch to a new prescription food. I accidentally ordered the wrong variety (same brand, just diet instead of low fat diet) since it was a new purchase. My vet didn’t catch it until after they’d approved the prescription request from Vetsource. They were closed when I got the text, but I contacted them as soon as they opened. They told me they couldn’t cancel the order and - get this - it’s not applicable for a refund or replace situation, even though the product hasn’t even shipped! They basically told me I need to flush $80 down the drain (after I spent THOUSANDS to save my dogs life) or choose to feed my dog food that could kill him or land him back in an emergency situation. $80 means nothing to this company, but they’re not even willing to let me return it (and be out of nothing!) and put me in a terrible position. They do not care about their customers and they do not care about dogs. Do yourself a favor and just go through Chewy. That 35% off an autoship order has screwed me over and has me trying to choose whether I need to spend the money to buy another bag of food to feed my dog or purchase groceries for myself this payday.

Master of the Donnas
  • Overview

Hours

Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Welcome to Vetsource (Strategic Pharmaceutical Solutions)

Vetsource (Strategic Pharmaceutical Solutions) is a trusted provider of veterinary care and pharmaceutical products located at 711 Gibson Blvd Suite A-1, Harrisburg, PA 17104. Open Monday through Friday from 7:00 AM to 4:00 PM, Vetsource caters to the health needs of pets with a range of services including prescription medications and health products.

Specializing in veterinary care, Vetsource ensures that pets receive the necessary medical attention and supplies. Their services include dispensing prescription drugs, health supplements, and other essential items for animal wellness. The establishment is committed to providing reliable solutions for pet owners seeking quality healthcare for their furry companions.

Vetsource's location in Harrisburg makes it accessible to a wide audience. The facility is designed with the needs of both pets and their owners in mind, offering a comfortable environment for consultations and product purchases. Their dedication to health and wellness extends beyond basic care, encompassing comprehensive solutions tailored to individual pet needs.

Customer feedback reflects varied experiences. While some appreciate the convenience and range of products offered, others have shared frustrations regarding customer service, particularly with handling returns and refunds. It's important for potential customers to consider these aspects before engaging with their services.

Overall, Vetsource aims to support pet health through specialized pharmaceutical solutions. For those seeking reliable veterinary care and medical supplies, visiting their location in Harrisburg can be a viable option. However, it's advisable to read reviews and understand their policies to make informed decisions.

Vetsource (Strategic Pharmaceutical Solutions) Details

  • Accessibility

  • Wheelchair-accessible car park

Vetsource (Strategic Pharmaceutical Solutions) Location

711 Gibson Blvd Suite A-1, Harrisburg, PA 17104, USA

Reviews

I refuse to use Vetsource for my dog’s needs ever again. My dog was in an emergency situation where the treatment is a long term switch to a new prescription food. I accidentally ordered the wrong variety (same brand, just diet instead of low fat diet) since it was a new purchase. My vet didn’t catch it until after they’d approved the prescription request from Vetsource. They were closed when I got the text, but I contacted them as soon as they opened. They told me they couldn’t cancel the order and - get this - it’s not applicable for a refund or replace situation, even though the product hasn’t even shipped! They basically told me I need to flush $80 down the drain (after I spent THOUSANDS to save my dogs life) or choose to feed my dog food that could kill him or land him back in an emergency situation. $80 means nothing to this company, but they’re not even willing to let me return it (and be out of nothing!) and put me in a terrible position. They do not care about their customers and they do not care about dogs. Do yourself a favor and just go through Chewy. That 35% off an autoship order has screwed me over and has me trying to choose whether I need to spend the money to buy another bag of food to feed my dog or purchase groceries for myself this payday.

Feb 06, 2025 · Master of the Donnas

Their auto renew notice was flagged as SPAM and never viewed. We changed vets after moving and switched to the annual heart worm shot. They refused to accept a return on an unopened product. Thanks for $128 of nothing.

Jun 29, 2023 · Electric Bikes

Trying to get a hold of them to speak to a LIVE person, is a disaster!!

Dec 31, 2024 · Mary Williams

Absolutely terrible prescriptions always getting lost and always late

Jul 08, 2024 · Irene Leahy

Always accurate and on time.

May 14, 2024 · Janet Cooke

Pet Hospital