Vetco Vaccination Clinic ico

Vetco Vaccination Clinic

Pet HospitalCaliforniaLos Angeles CountyLos AngelesWoodland HillsVentura Boulevard

21943-21947 Ventura Blvd, Woodland Hills, CA 91364, USA

3.0

We had a great experience at Vetco in Westwood but they didn't have time, so we went here instead. I never saw our puppy in so much fear and pain screaming from the bottom of his lugs. They do not know how to work with puppies. They don't give any treat. They couldn't finish the demorming process and gave us the medication to do it ourselves at home, because their doctor is soooo incompetent. NEVER AGAIN

Jasmine Sabouhi
  • Overview
  • (818) 346-9397
  • stores.petco.com

Hours

Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Vetco Vaccination Clinic

Vetco Vaccination Clinic, with a stated address of 21943-21947 Ventura Blvd, Woodland Hills, CA 91364, USA, operates as a specific type of veterinary service primarily focused on preventative care, particularly vaccinations and microchipping. Unlike traditional full-service "Pet Hospitals" that offer a comprehensive range of medical, surgical, and diagnostic services, Vetco Vaccination Clinic typically operates as a pop-up or mobile clinic, often found within retail pet store locations. This model allows them to offer essential preventative services in a more accessible and often more cost-effective manner for pet owners. For inquiries, the clinic can be reached at (818) 346-9397 or via mobile at +1 818-346-9397.

The primary service offered by Vetco Vaccination Clinic, as its name suggests, is vaccinations for pets, primarily dogs and cats. These clinics aim to make preventative care readily available to a broader segment of pet owners, focusing on immunizations that protect pets from common and potentially life-threatening diseases. Beyond vaccinations, they also commonly offer microchipping services, which are vital for pet identification and recovery in case of loss. The operational model often emphasizes convenience, with clinics held at various locations and times, which can be appealing to busy pet owners looking for quick and efficient preventative care.

Environment and Operational Model

The environment of a Vetco Vaccination Clinic differs significantly from a traditional veterinary hospital. As a pop-up or mobile clinic, it does not possess a permanent, dedicated facility with examination rooms, surgical suites, or extensive diagnostic equipment. Instead, the "environment" is typically a designated area within a pet supply store or another retail space. This setup means:

  • Temporary Nature: Clinics are held on specific days and times, rather than being open continuously. This requires pet owners to check schedules in advance.
  • Focus on Efficiency: The layout and process are designed for quick in-and-out visits, primarily for vaccinations and microchipping. This can lead to a less personalized or in-depth interaction compared to a full veterinary consultation.
  • Limited Space and Amenities: The space available for appointments is often constrained, which can impact the comfort level for pets, especially those who are anxious or reactive. There may not be dedicated quiet areas or amenities typically found in a full-service hospital.
  • Potential for High Volume: Due to their focus on accessible, lower-cost services, these clinics can experience high patient volume, which might lead to shorter appointment times and a faster pace.

Customer reviews shed some light on the potential impact of this environment. One review describes a puppy in "fear and pain screaming from the bottom of his lugs," suggesting that the environment or handling techniques were not conducive to a calm experience for a young, potentially anxious animal. The lack of treats for puppies further supports the idea that the focus might be more on quick processing rather than extensive comfort measures.

Services Offered

The core services provided by Vetco Vaccination Clinic are streamlined and specialized. These generally include:

  • Vaccinations: This is the primary offering, covering essential vaccinations for dogs (e.g., rabies, distemper, parvovirus, adenovirus, leptospirosis, kennel cough) and cats (e.g., rabies, feline distemper, feline leukemia). They aim to offer a variety of required and recommended vaccines.
  • Microchipping: A crucial service for pet identification, involving the insertion of a small chip under the pet's skin, which can be scanned to retrieve owner information.
  • Deworming: While one review mentioned an incomplete deworming process, this is generally a service offered to address internal parasites, especially in puppies and kittens.

It is important to note that Vetco Vaccination Clinics typically do not offer:

  • Full physical examinations beyond what is necessary to administer vaccines.
  • Diagnosis and treatment of illnesses or injuries.
  • Surgical procedures (e.g., spaying, neutering, emergency surgeries).
  • In-depth diagnostic testing (e.g., extensive blood work, X-rays, ultrasound).
  • Dental care.
  • Emergency services.

Their model is designed to supplement, rather than replace, regular visits to a full-service veterinarian for comprehensive care. The focus is specifically on preventative measures that can be administered quickly and efficiently.

Distinguishing Features and Approach

Several features distinguish Vetco Vaccination Clinic within the broader "Pet Hospital" category:

  • Cost-Effectiveness: A primary appeal of Vetco and similar clinics is often the lower cost of their services compared to traditional veterinary clinics. This makes essential preventative care more accessible to a wider range of pet owners.
  • Convenience: Their pop-up model means they can appear at various locations, bringing services closer to pet owners and offering a more convenient option for quick vaccine updates.
  • Specialization in Preventative Care: Their narrow focus allows them to specialize and streamline the process for vaccinations and microchipping.

However, customer feedback also highlights potential challenges related to their operational model and approach:

  • Customer Service and Communication Issues: One review described being "bombard... daily with confirmation texts" and then being told an appointment was missed on a day the clinic wasn't even operating. This points to potential inefficiencies or errors in their communication and scheduling systems.
  • Perceived Rudeness and Lack of Empathy: The "horrible experience" with a puppy suggests issues with staff demeanor and handling techniques, leading to significant distress for the animal. This starkly contrasts with the compassionate approach expected in veterinary care.
  • Questionable Professionalism/Competence: The claim of an "incompetent" doctor who "couldn't finish the deworming process" and the perception of being "overpriced" for a rabies vaccine, when compared to a local vet, raise concerns about professional standards and value.

These features indicate that while Vetco aims for affordability and accessibility, the quality of patient and client experience can be inconsistent, potentially leading to frustration for some pet owners.

Promotional Information and Accessibility

Vetco Vaccination Clinic in Woodland Hills, CA, can be reached for inquiries about their services and schedule at (818) 346-9397 or +1 818-346-9397. Their address, 21943-21947 Ventura Blvd, Woodland Hills, CA 91364, USA, typically indicates a retail location where their pop-up clinics are hosted. Prospective clients would need to specifically inquire about their operating schedule at this particular address, as their presence is usually periodic, not continuous. Information about specific dates and times for clinics is usually advertised on their website or within the partner retail locations.

The emphasis for Vetco clinics is often on providing "low-cost" or "affordable" options for essential preventative care. This pricing strategy is a key part of their promotional appeal, aiming to serve pet owners who might find full-service veterinary care prohibitively expensive for routine vaccinations. However, as noted in one review, comparing prices with local full-service vets for specific services is always advisable, as perceived value can vary.

Customer Testimonials

The provided customer reviews offer critical insights into the real-world experiences at this particular Vetco Vaccination Clinic location:

  • "We had a great experience at Vetco in Westwood but they didn't have time, so we went here instead. I never saw our puppy in so much fear and pain screaming from the bottom of his lugs. They do not know how to work with puppies. They don't give any treat. They couldn't finish the demorming process and gave us the medication to do it ourselves at home, because their doctor is soooo incompetent. NEVER AGAIN" This review is highly negative, highlighting significant distress to a puppy, perceived incompetence, and poor animal handling, leading to a strong recommendation against future visits.
  • "Vetco is the worst! First of all they bombard you daily with conformation texts, then on the Friday before appt claim you missed appt. They’re not even there on Fridays. Next they quoted me $37 for one rabies vac. I called my vet and they quoted $21 and their vac clinic is sat, mon and Wednesday. Vetco is a an overpriced badly run joke. Better to just call local Vet and ask for their vac clinic days" This review focuses on severe dissatisfaction with scheduling, communication, and perceived overpricing compared to alternative options, leading to a strongly negative overall assessment.

These testimonials suggest significant challenges at this specific Vetco Vaccination Clinic location, particularly regarding animal handling, perceived competence, communication, and pricing competitiveness. While Vetco's model is generally designed for accessibility and affordability in preventative care, these reviews indicate that the execution at this particular Woodland Hills branch may fall short of customer expectations, leading to highly negative experiences for some pet owners.

In conclusion, Vetco Vaccination Clinic in Woodland Hills, CA, operates as a specialized, pop-up veterinary service primarily offering vaccinations and microchipping. While its model aims for convenience and affordability in preventative care, the provided customer feedback indicates significant concerns regarding animal handling, staff professionalism, communication, and perceived value at this specific location, leading to highly negative experiences for some clients. Prospective users are advised to thoroughly research current reviews and compare services and pricing with traditional veterinary clinics.

Vetco Vaccination Clinic Photos

Vetco Vaccination Clinic 1Vetco Vaccination Clinic 2Vetco Vaccination Clinic 3

Vetco Vaccination Clinic Location

21943-21947 Ventura Blvd, Woodland Hills, CA 91364, USA

Reviews

We had a great experience at Vetco in Westwood but they didn't have time, so we went here instead. I never saw our puppy in so much fear and pain screaming from the bottom of his lugs. They do not know how to work with puppies. They don't give any treat. They couldn't finish the demorming process and gave us the medication to do it ourselves at home, because their doctor is soooo incompetent. NEVER AGAIN

Nov 07, 2020 · Jasmine Sabouhi

Vetco is the worst! First of all they bombard you daily with conformation texts, then on the Friday before appt claim you missed appt. They’re not even there on Fridays. Next they quoted me $37 for one rabies vac. I called my vet and they quoted $21 and their vac clinic is sat, mon and Wednesday. Vetco is a an overpriced badly run joke. Better to just call local Vet and ask for their vac clinic days

Sep 17, 2022 · Marcia Bryan

Would not allow my dog to come into to get shots after she has had shots here before. They made the decision for me even after my dog has had shots with them before without a problem. Her only reaction was slight swelling as a puppy, not even with this clinic. Waste of time as they don’t want to do their job

Sep 17, 2022 · Harrison Scott

Great service

Sep 19, 2023 · Michelle

Good vet...!!!

Mar 16, 2021 · Gowtham Reddy

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