Vetco Vaccination Clinic

Long line, even with appointment. Took almost 2 hours. Vet said it got busy after the new year. Other than that, once we got to the front of the line and it was my dog’s turn her procedure was done quickly.

The Vet that was there was horrible. Our appointment times were at 5:05, 5:10, 5:15 and we were told that the vet was taking her sweet time upon checking in. The vet was so behind that we weren’t seen until 6:40! Standing there with 3 dogs is not easy and someone should have called the clients to inform them that they are running way behind schedule. The vet at the clinic also seemed to be scared of animals without getting to know them. I have taken my dog there for years and never had an issue until yesterday. As I watched while being stuck in line for almost 2 hours, I saw the vet covering animals head with towels. Animals that weren’t aggressive or threatening in any sort of way. When it was my dog’s turn (first dog), the vet assistant was extremely rough with her seeing how much my dog was scared and shaking. The vet was shaky when having to listen to her heart and wanted me to cover my dogs eyes when doing the rest. I was appalled considering my dog never had an issue, never showed signs of an issue and was clearly visibly terrified. If this vet and/or vet assistant are on duty the next time my dogs need vaccines, I will not be returning. I am a loyal petco customer and frequent the store once a week but have never been so mortified until this experience.

I had a great experience. Check in and service was quick and easy. Everyone was friendly and professional

Didnt even try to give my cat any help i held him no problem so he would get this shots and micro chip a vaccines he hissed once and the vet assisatant refused hes a baby cat i got dirty looks went for a refund and my refund is still not on my card the service and care at that location is horrible and rude there was only one employee i forggot his name young guy short hair and a thin mustash he was the most helpful to us you need more employees like him he worked at the cheack out he deserves to be a manager outher then thats i will not refurre anyone one to this location and it is dirty everything all over the place and wrong pricing

Took new puppie for first exam and shoots. Found it to be warm and very pet friendly. New appointment made for next shots before i left. Enjoyed the staffs friendliness and knowledge about my maltipoo.