Vetco Vaccination Clinic

Very bad experience today. Check-in clerk was very sweet. Unfortunately it went downhill from that. The vet tech nor vet took vitals for my dog. He was also not examined as he usually is the many other visits. We were waiting near the clinic area for about ten minutes even though we were the only people there. The vet and tech were in exam area EATING. Check-in clerk was eventually comes back with our dog’s prescription. I was slightly confused as every other visit, he was quickly looked over before given any medication or vaccine . I opened the vet summary email and read misinformation written by the vet (how she spoke to owner and I had no concerns.) that is false documentation as I did not speak to tech or vet about any concerns as I was never asked to come into exam area. I immediately went back to exam area and asked the tech (named Kae) why my dog was not seen by the vet. Tech was very unprofessional and short with me. Smirking and laughing as I tried to explain why I was concerned. Vet saw this and came over. Dr Petrovitch (vet) was also rude and said “I did not have to examine him. He was seen one month ago and has no heartworm. I only have to give him the prescription as I have a license for that” I explained to her she erroneously wrote on the summary that “owner had no concerns”. She sarcastically offered to examine my dog. I asked for the supervisor to report the tech and vet. I was given customer service number and awaiting a call back. I will also report the vet report incorrect licensing board for false documentation and unprofessionalism. VETCO please do better on hiring professionals. I came here many times and never experienced such behavior from a “doctor” and her assistant. We are paying customers and shouldn’t be treated like this.

The check in was smooth. All the technicians were efficient and took good care of my cat.

The Vetco Technician assisted me with examining my puppies paperwork, and explaining to me the process. They were very friendly and quite patient with my puppies and my girl pup (Mocha) barking the entire Petco down. The price point was acceptable and the overall experience of getting rabies shots was great! Thank you Vetco.

Every time that I bring my pets , everything goes really smooth knowing that they get what they need to keep them healthy! Awesome team of nurses and Doctors!

The Petco Vaccination Clinic was very good with my little one, who’s always nervous and difficult about getting vaccinated. Thanks team!!