Vetco Total Care Animal Hospital ico

Vetco Total Care Animal Hospital

Pet HospitalNew YorkSuffolk CountyPatchogueSunrise Highway

401 Sunrise Hwy, Patchogue, NY 11772, USA

4.0

Dr Torres and his assistant are so good with my extremely nervous dog. They are so patient and relieve vet anxiety. Valerie at the front desk is amazing too! Thank you!

Susanne C
  • Overview
  • (631) 977-6000
  • stores.petco.com

Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Vetco Total Care Animal Hospital Introduce

Welcome to the local introduction of Vetco Total Care Animal Hospital, a dedicated pet hospital located at 401 Sunrise Hwy, Patchogue, NY 11772, USA. As a vital part of the local community's pet care ecosystem, Vetco Total Care Animal Hospital aims to provide accessible veterinary services for your beloved animal companions. Operating under the platform category of 'Pet Hospital,' we understand the importance of comprehensive care and strive to offer a range of services to meet the diverse needs of pet owners in and around Patchogue.

While specific details about the hospital's environment are not explicitly available in the provided information, it's common for pet hospitals like Vetco Total Care Animal Hospital to maintain a clean and comfortable setting for both pets and their owners. Typically, a waiting area is provided for pet parents, and examination rooms are equipped to facilitate consultations and basic procedures. The presence of a dedicated team, including veterinarians, veterinary technicians, and front desk staff, contributes to the overall environment of care and support.

Based on the available customer reviews, the services offered at Vetco Total Care Animal Hospital appear to include general examinations, allergy-related care, and treatment for conditions like ear infections. One positive aspect highlighted is the patience and care shown by Dr. Torres and his assistant towards nervous animals, suggesting a commitment to minimizing anxiety during veterinary visits. Valerie at the front desk is also commended for her service, indicating a friendly and helpful administrative team.

However, some reviews point out variations in service delivery between different Vetco locations. While the Riverhead location is noted for conducting a general exam (including listening to the heart and lungs, checking teeth, and temperature) during the initial visit, a customer reported that the Patchogue location did not perform these standard checks. This inconsistency might be a point of consideration for local users seeking comprehensive initial assessments.

A significant feature mentioned in the reviews is the practice of performing certain procedures, such as ear cleaning and anal exams, with the owner present in the examination room. This approach is appreciated by some pet owners as it reduces stress for their animals and allows them to witness the care being provided. However, one reviewer noted instances where their dog was taken to a back room for procedures, raising concerns about transparency and potential stress for the pet.

The availability of appointments is highlighted as a key advantage of Vetco Total Care Animal Hospital in Patchogue, particularly for those seeking prompt attention for their pets. This accessibility can be crucial in situations where other local veterinary clinics have longer waiting times.

In terms of features, the presence of both a phone number ((631) 977-6000) and a mobile phone number (+1 631-977-6000) suggests multiple ways for local users to contact the hospital for inquiries or appointment bookings. The provided address (401 Sunrise Hwy, Patchogue, NY 11772, USA) clearly identifies the physical location for residents of Patchogue and surrounding areas.

Regarding promotional information, the reviews do not explicitly mention any ongoing promotions or special offers. Local users are advised to contact Vetco Total Care Animal Hospital directly using the provided phone numbers to inquire about any current promotions or discounts for services.

Based on the objective information gathered from online reviews, Vetco Total Care Animal Hospital in Patchogue offers accessible veterinary care with a focus on appointment availability. The staff is generally described as friendly, with specific praise for the patience shown towards anxious pets. However, there are mentions of inconsistencies in the thoroughness of initial examinations compared to other veterinary practices and concerns regarding procedures being performed in a separate room away from the owner. These are important points for local users to consider when choosing a pet hospital for their animal companions.

It is recommended that local pet owners considering Vetco Total Care Animal Hospital in Patchogue reach out directly to discuss their specific needs and expectations. Inquiring about the standard procedures for different types of visits and understanding the hospital's approach to keeping owners informed and involved in their pet's care can help ensure a positive experience. While some customers have expressed disappointment with certain aspects of the service, others have appreciated the availability and the care provided by specific members of the team. Ultimately, local users should weigh these different perspectives alongside their own priorities when making decisions about their pet's veterinary care.

As a Pet Hospital within the local Patchogue community, Vetco Total Care Animal Hospital aims to serve the needs of pet owners by providing medical care for their animals. The feedback from existing customers offers valuable insights into the strengths and potential areas for improvement within their service delivery. Local users are encouraged to consider these experiences as part of their decision-making process when selecting a veterinary care provider.

For further information or to schedule an appointment, please contact Vetco Total Care Animal Hospital at (631) 977-6000 or +1 631-977-6000. The hospital is located at 401 Sunrise Hwy, Patchogue, NY 11772, USA, and is ready to assist with your pet care needs.

Vetco Total Care Animal Hospital Photos

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Vetco Total Care Animal Hospital 12
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Vetco Total Care Animal Hospital 12
Vetco Total Care Animal Hospital 12
Vetco Total Care Animal Hospital 12
Vetco Total Care Animal Hospital 12
Vetco Total Care Animal Hospital 12
Vetco Total Care Animal Hospital 12
Vetco Total Care Animal Hospital 12

Vetco Total Care Animal Hospital Location

Vetco Total Care Animal Hospital

401 Sunrise Hwy, Patchogue, NY 11772, USA

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Reviews

Dr Torres and his assistant are so good with my extremely nervous dog. They are so patient and relieve vet anxiety. Valerie at the front desk is amazing too! Thank you!

Feb 03, 2025 · Susanne C

Before I write my review I want the first thing that potential new customers to read is - There is no need to take your dog into another room for a lot of the stuff that vetco does . Like an ear cleaning or anal exam . Going to the vet is stressful enough for some animals and this has never been my experience at more private vets like Farmingville and Sayville . They do most everything with you and your dog unless it’s imaging or more serious . So keep in mind that there are better options when it comes to a less stress free experience for you and your pup. I recently moved so I needed to find a new local Vet and a friend recommended Trying Vetco because other local vets had a waiting period to be seen in my area . I first went to the Vetco in riverhead for one issue with my dog . I had no complaints there besides it being a very time consuming process and them taking my dog in the back multiple times which I wasn’t a fan of because my former more private vet (which I highly reccomend Sayville animal hospital they are so good) used to do everything right in front of me unless it was x-rays. If I’m being charged an arm and a leg, I wanna make sure I am seeing it being done . I’m not sure why my dog had to be taken to another private room for an anal exam. Who knows if they actually did it . To me , This isn’t normal and shows lack of confidence, knowledge and handling in front of owner . But they DID do an overall exam listening to her heart and lungs, checking her teeth and temperature which I feel is usually common when you being your animal. This was back in January and I was bringing her in for allergy related issue . Forward to March and my dog has an ear infection . I wanted to make sure I got her in to be seen on Monday and since it was a Sunday my Sayville vet was closed to call to book an appt . So wanting to secure an appt ASAP I booked one with vetco in patchogue . I figured I’d give them a try . The only thing this place has going for it is availability and appointments. If I’m paying $90 just for the initial visit, I expect a general exam like temperature , heart lungs and teeth to be checked as was done in the one in riverhead . Patchogue Did not check any of these things especially if my dog has an infection her temp should have been taken. The vet tech nurse girl was lovely very nice and honestly did more and I saw her more than the Doctor Who didn’t come in until the results of the ear swab test which she took. The dr only came in to explain what needed to be done with the medication they were giving . Then they scooped my dog up away from me to clean her ears and put meds in - in a back room where tons of other dogs were being ushered making this more stressful for my dog and I and putting my dog more at risk whatever goes in back there . I’m not sure why she had to be taken away to do this in another area. Now in comparison , I’ve brought my dog to Sayville animal Hospital for the same issue with her ear and that appointment costed me $230. At Sayville My dog never left the room we were in to begin with. Was thouroughly examined , diagnosed and treated all in one room . No ear swab test that was an extra fee had to be performed - the Dr knew what was up simply by looking . This appt for the same exact thing at vetco in patchogue costed 296 and was less then the care received . Very disappointing. Never again. I’m giving two stars and not one because my dog is feeling better and that makes me happier than one star. I think the people that are giving this clinic high-quality ratings. Don’t know what a really good Vet is like to compare .

Mar 25, 2025 · Heather Nicole

The exam was thorough and everyone was nice. I am just upset that my receipt said 0 on all the things that were done on my dog. Normally you get an invoice that is itemized with what was done and the price.

Mar 22, 2025 · Brenda Stuart

I visited Vetco on a Sunday thinking it was the normal clinic, and then I’m told it’s a mobile vet clinic on Sundays??? The vet they gave my dog a heartworm test although my dog had been on heartworm medication continuously, she then said that she gave me a prescription via email. I should have checked because when I did, there was no prescription there. I then paid for the service and there was no itemized receipt that I could submit to my insurance company. I called about 200 times and could not speak to anybody. All I got was a recording that said that they would contact me back and I have not been contacted back. I called the store. They gave me a number the number just put me on hold and then hung up on me. This is somewhere that I will not come back too.

Mar 24, 2025 · Brigid Lovito

If 0 stars were an option, I'd give that. I brought my dog here due to occasional limping. My appointment was for 3:30pm. I go in after about a 30 minute wait, okay, maybe they're busy. Get seen by the vet who touched a few places on my dog, said she needs blood work for medications, okay great that we're being thorough. They take her blood and tell me 20 minutes. 2 hours later I am informed that the machine is not working and they'd find out how much MORE it would cost to send it out. I left with no answers, less money, and more time wasted. Theyd like to see her in 2 weeks, i won't be returning to Vetco clinics for even a vaccination going forward.

Nov 26, 2024 · Jessica Browne

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