Vetco Total Care Animal Hospital ico

Vetco Total Care Animal Hospital

Pet HospitalCaliforniaLos Angeles CountyTorranceCrenshaw Boulevard

24413 Crenshaw Blvd Ste 8, Torrance, CA 90505, USA

4.0

Doctor was extremely nice and front desk lady was extremely helpful with my 100 insurance questions. Only feedback and complaint is I thought vetco would be more affordable and maybe it is but still pretty dam pricey. More importantly they definitely try to upsell; starting you off with the most expensive package for any testing or care. So make sure you ask questions and do what you’re comfortable with.

Derrick St.Clair
  • Overview
  • (310) 693-5820
  • stores.petco.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed

Welcome to Vetco Total Care Animal Hospital

Welcome, local pet owners of Torrance and the surrounding areas, to an introduction of Vetco Total Care Animal Hospital, a Pet Hospital located at 24413 Crenshaw Blvd Ste 8, Torrance, CA 90505, USA. You can contact them by phone at (310) 693-5820 or via their mobile contact number, +1 310-693-5820.

As a Pet Hospital, Vetco Total Care Animal Hospital aims to provide a comprehensive suite of veterinary services to address the various health needs of your animal companions. Typically, a total care animal hospital offers a wide range of services, including routine wellness exams, vaccinations, diagnostics (such as laboratory work and imaging), medical treatments, surgical procedures, dental care, and potentially even boarding or grooming. The environment of such a facility is usually equipped to handle diverse medical situations, providing a space for examinations, treatments, and recovery.

The available customer reviews offer a mixed perspective on Vetco Total Care Animal Hospital. On the positive side, one reviewer found the veterinarian to be "extremely nice" and the front desk staff "extremely helpful," particularly in assisting with insurance questions. Another long-term customer, who has been bringing their dog here for over a year, describes the staff as friendly and courteous, and mentions that all the doctors are very friendly, courteous, and considerate. They also note that the hospital is thorough and very invested in the family pet.

However, there are also points of concern raised by other reviewers. One customer felt that Vetco's pricing was "pretty dam pricey," suggesting that while they might have expected more affordability, the costs were still high. Another reviewer specifically pointed out that the hospital "definitely try to upsell," starting with the most expensive package for testing or care, and advised other pet owners to ask questions and choose what they are comfortable with.

Interestingly, one of the positive reviewers also had a significant complaint regarding the external environment of the clinic. They mentioned that the outside of the store in the courtyard was very smelly due to dog urine stains on the walkway and pillars around the front, noting the smell was "very strong." This suggests that while the internal care and staff may be commendable, the cleanliness of the immediate surroundings outside the clinic is an issue for at least one customer.

Based on these reviews, features of Vetco Total Care Animal Hospital include friendly, courteous, and considerate staff, including both the veterinarians and the front desk. The doctors are described as thorough and invested in the pets they care for. However, potential drawbacks include pricing that some customers find high and a practice of potentially upselling more expensive treatment packages. Additionally, the external environment of the clinic's courtyard is noted to have a strong odor of dog urine.

The internal environment of the hospital is implied to be professional and caring, given the positive feedback about the staff and the thoroughness of the care. However, the external environment, specifically the courtyard area, seems to detract from the overall experience for at least one visitor due to cleanliness issues related to pet waste.

The services offered, based on the positive review mentioning thorough care and investment in the pet, likely include a range of medical services beyond just basic care. This would typically encompass diagnostics, treatments for illnesses, and preventative care. The mention of insurance questions being handled suggests they facilitate payment through pet insurance. However, the reviews do not provide specific details about the full scope of their services, such as whether they offer surgery or specialized treatments.

No specific promotional information is mentioned in the provided reviews. To learn about any current promotions, such as discounts for new clients or specific service packages, local users would need to contact Vetco Total Care Animal Hospital directly.

In summary, Vetco Total Care Animal Hospital in Torrance, CA, is described as having a friendly and thorough staff who are invested in the well-being of pets. However, potential clients should be aware of feedback regarding potentially high pricing and a tendency to upsell more expensive treatment options. Additionally, the external cleanliness of the clinic's immediate surroundings has been noted as a concern by at least one customer. For local pet owners seeking comprehensive veterinary care with a friendly team, Vetco Total Care Animal Hospital is an option to consider, but it may be wise to inquire about pricing and treatment options upfront and be prepared for a less than ideal external environment.

For those in the Torrance area looking for a pet hospital where the staff is consistently praised for their friendliness and thoroughness, Vetco Total Care Animal Hospital at 24413 Crenshaw Blvd Ste 8 is a possibility. However, the feedback regarding pricing, upselling, and the external cleanliness of the location should be taken into consideration. To get a complete understanding of their services and any current promotions, as well as to potentially inquire about their approach to treatment recommendations, please contact them at the provided phone number.

Vetco Total Care Animal Hospital Photos

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Vetco Total Care Animal Hospital Location

24413 Crenshaw Blvd Ste 8, Torrance, CA 90505, USA

Reviews

Doctor was extremely nice and front desk lady was extremely helpful with my 100 insurance questions. Only feedback and complaint is I thought vetco would be more affordable and maybe it is but still pretty dam pricey. More importantly they definitely try to upsell; starting you off with the most expensive package for any testing or care. So make sure you ask questions and do what you’re comfortable with.

Dec 28, 2024 · Derrick St.Clair

The staff are friendly and courteous. All of the Dr’s are very friendly, courteous and considerate. I have been bringing my dog here for a little over a year. They are thorough and very invested in your family pet. My only complaint is the outside of the store in the courtyard is so stinky. I know dogs need to relieve themselves but the walkway and all the pillars around the front are stained with urine. The smell is very strong.

Apr 22, 2025 · David72

I can't say enough about Vetco located inside of Petco. Our dog was really ill. They treated him with much love and care... they were able to give him new life, so we didn't have to put him down on my son's 21st birthday. Our next goal was to get him through Christmas. He was struggling, we brought him back, and they said to up the dosage of his medication and keep an eye on him. We were able to keep him comfortable through Christmas day until the next day.... when his eyes said that it was time. When we brought him back, they were very kind, patient, gentle, sensitive, and made sure we had enough time to say goodbye. It was such a difficult day, but they made the whole process a little easier. We are grateful for their expert handling of us and our beloved dog. 🙏❤️🐶

Jan 03, 2024 · Jennifer M

Careful. You might get charged 700% premium on medication like I did. And if you make the mistake of owalking out the door, they wont accept your return even if you price search within minutes outside the store.

Apr 23, 2025 · Chirag Patel

What an excellent first visit here, beginning to end! My little Chihuahua had a wonderful and stress free experience. Stephanie at intake was extremely polite, and very helpful. Dr Gray was absolutely fantastic to speak with, and was one of the more compassionate vets I've had the pleasure of meeting. My little ones knee has been a recent issue, he also needed a booster shot, and Simparica Trio refill. A plan of wellness and care was discussed in great detail making sure I understood options available and no pressure was ever placed on me. All costs were transparent and announced before hand, and my first visit discount coupon was very much appreciated. Their pricing is already extremely competitive for the area, as well as current promotions for product discounts. The facility is easily accessible, very clean, and all visible employees had a great attitude and were eager to help. I can highly recommend this location after my experience here.

Nov 25, 2023 · Frank

Pet Hospital