Vetco Total Care Animal Hospital ico

Vetco Total Care Animal Hospital

Pet HospitalNew YorkKings CountySunset Park37th Street

241 37th St, Brooklyn, NY 11232, USA

4.0

I went the Vetco in Sunset Park, and Yelena took care of my cat Coco, she was patient, gentle and very caring. She was able to keep my cat calm during the exam, and was very good at explaining the whole process. Sharon and Amanda at the front desk was also welcoming and very helpful.

Yvette Cockfield
  • Overview
  • (347) 563-9208
  • stores.petco.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday Closed
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

Welcome to Vetco Total Care Animal Hospital

For local residents in Brooklyn, New York, particularly in the Sunset Park area, searching under the category "Pet Hospital," Vetco Total Care Animal Hospital, situated at 241 37th St, is earning high praise for its commitment to providing gentle, caring, and thorough veterinary services. The available customer reviews consistently highlight the compassionate nature of the staff, their ability to handle animals with patience, and their dedication to ensuring pet owners are well-informed and comfortable throughout the veterinary process. For those in the Sunset Park vicinity seeking a veterinary hospital that combines professional expertise with a kind and considerate approach, Vetco Total Care Animal Hospital appears to be an excellent option.

One pet owner specifically recounts a positive experience with their cat: "I went the Vetco in Sunset Park, and Yelena took care of my cat Coco, she was patient, gentle and very caring. She was able to keep my cat calm during the exam, and was very good at explaining the whole process. Sharon and Amanda at the front desk was also welcoming and very helpful." This review underscores several key strengths of Vetco Total Care Animal Hospital. The individual named Yelena is highlighted for her patient, gentle, and very caring demeanor in handling the cat Coco. Her ability to keep the cat calm during an examination suggests a skilled and empathetic approach to animal handling, which is particularly important for potentially anxious feline patients. Furthermore, Yelena's effectiveness in explaining the entire process to the pet owner indicates a commitment to clear communication and ensuring the owner's understanding and comfort. The positive mention of Sharon and Amanda at the front desk as being "welcoming and very helpful" emphasizes the positive initial and concluding interactions with the clinic staff, contributing to a positive overall experience.

Another reviewer shares an equally positive overall impression: "I had such a great experience with the team at Vetco! They treated me and my dog with such care! They were very thorough, and took their time with everything! Thanks to Yelena for being such an amazing and caring nurse馃 loved everything about my experience with her, from the beginning till the end." This review reinforces the positive feedback regarding the team at Vetco Total Care Animal Hospital. The reviewer emphasizes the care shown to both the pet and the owner, indicating a holistic approach to patient and client well-being. The description of the service as "very thorough" and the staff taking their time with everything suggests a commitment to comprehensive examinations and treatments, ensuring that all aspects of the pet's health are addressed without feeling rushed. The second positive mention of Yelena, this time identified as an "amazing and caring nurse," further solidifies her reputation for providing exceptional and compassionate care. The reviewer's overall love for their experience with Yelena, from start to finish, speaks to the quality of her interaction and the positive impact she had on their visit.

Based on these reviews, the environment of Vetco Total Care Animal Hospital in Sunset Park appears to be welcoming and supportive. The front desk staff are described as welcoming and helpful, setting a positive tone for the visit. The interactions with the veterinary staff, particularly Yelena, suggest a calm and gentle atmosphere where animals are handled with patience and care. The emphasis on thoroughness and taking time with patients implies a clinic where attention to detail and patient comfort are priorities.

The services offered by Vetco Total Care Animal Hospital likely encompass a range of general veterinary care for pets, including cats and dogs (as mentioned in the reviews). These services typically include routine wellness examinations, vaccinations, parasite prevention, diagnosis and treatment of illnesses and injuries, and potentially other services such as dental care, nutritional counseling, and minor surgical procedures. The thoroughness mentioned by one reviewer suggests a commitment to comprehensive assessments. The positive interactions during examinations indicate a focus on making the process as stress-free as possible for the animals.

The key features of Vetco Total Care Animal Hospital include its patient and gentle handling of animals, particularly highlighted in the care provided by Yelena; the thoroughness of their examinations and treatments; the clear communication provided to pet owners regarding procedures and treatment plans; and the welcoming and helpful demeanor of the front desk staff, Sharon and Amanda. The consistent praise for the caring nature of the team suggests a practice that prioritizes compassion in all aspects of its service.

No specific promotional information is mentioned in the provided reviews. Veterinary hospitals sometimes offer introductory discounts for new clients or wellness plans for routine care. Local residents in the Sunset Park area of Brooklyn interested in learning more about the specific services offered at Vetco Total Care Animal Hospital, their hours of operation, appointment scheduling, emergency protocols, and any potential new client specials or other promotions, are encouraged to contact them directly at (347) 563-9208 or visit their location at 241 37th St. They may also have information available on their website or social media pages, if applicable.

In conclusion, for local residents in the Sunset Park neighborhood of Brooklyn, New York, searching for a "Pet Hospital," Vetco Total Care Animal Hospital comes highly recommended for its gentle and caring approach to veterinary medicine. The positive experiences shared by pet owners highlight a team, including the exceptional Yelena and the welcoming front desk staff Sharon and Amanda, who are patient, thorough, and dedicated to providing clear communication and compassionate care for both pets and their owners. For those seeking a veterinary practice where their animals will be handled with kindness and receive comprehensive attention, Vetco Total Care Animal Hospital appears to be an excellent choice in the Brooklyn area.

Vetco Total Care Animal Hospital Photos

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Vetco Total Care Animal Hospital Location

241 37th St, Brooklyn, NY 11232, USA

Reviews

I went the Vetco in Sunset Park, and Yelena took care of my cat Coco, she was patient, gentle and very caring. She was able to keep my cat calm during the exam, and was very good at explaining the whole process. Sharon and Amanda at the front desk was also welcoming and very helpful.

Apr 09, 2025 路 Yvette Cockfield

I had such a great experience with the team at Vetco! They treated me and my dog with such care! They were very thorough, and took their time with everything! Thanks to Yelena for being such an amazing and caring nurse馃 loved everything about my experience with her, from the beginning till the end.

Mar 21, 2025 路 Nicole Graciano

I was at work today when I suddenly received this Rude message from Vetco. (241 37th street Brooklyn NY). Stating that they will cancel my appointment for my dog. If I don鈥檛 confirm by 4pm today! The appointment is on February 27th. I made the appointment late last night. The 23rd. That is 3 days from now! Who in the world be typing this messages. And making it seem as is an automatic system. That is very disrespectful and disgusting how these people with 0 kindness think they have the right to speak that way to a costumer. I called their number 3 times already. And no one answers the phone. I鈥檓 not sure what type of people works there. I鈥檝e been with Petco since 2020 and my dog has a membership. This is so disappointing. First time I was going to visit that one store. Just for a regular general check up for my 4 year old dog. But I won鈥檛 and will cancel their membership. This is horrible. whoever typed that message. After a couple hours the employee sending these messages. Sent me a thumbs up emoji. That is totally unprofessional and unacceptable. Sending emojie to my personal number. If these people are miserable about working there and have no empathy or kindness towards animals or costumers. They shouldn鈥檛 be working at such place.

Feb 24, 2025 路 Winnie

Amanda and Suzanna are extremely nice. They were so welcoming to my pup and I. They made us feel comfortable! Thank you ladies for doing such a stupendous job with my puppy!

Apr 03, 2025 路 Antoinette Holder

I have brought both my cat and dog here. I have to say they had some kinks to work out, but they have really done a great job of improving their communications. So to confirm, their care has always, in my opinion, been amazing. The staff/vets are all kind and do not overcharge or overserve you. The kinks were in communications, and with Kitty (hope I spelled correctly) on board, she is really doing her best to manage it all for clients.

Mar 10, 2025 路 Billie Christie

Pet Hospital