VCA County Animal Hospital - Dr Maggiolo

I really wish I knew about this animal hospital sooner being a cat mom for so many years. Everyone was so friendly, and welcoming. Dr. Maggiolo took his time with our kitten and was thorough. I highly recommend this hospital.

I did not feel safe in this office with my dog because they were not following general safety procedures. For example, no one was holding my dog while she was on the examination table. She was just freestanding while a tech pet her. I had to get up and hold her and comfort her. The vet barely looked at my dog. They then took her to the back to check her temperature (weird to leave the room for this)--and the tech just picked her up to carry her without her leash. When she brought her back to me, she dropped her on the floor. Seems like the standard safety protocol should be to hold them securely on the exam table and taking the pet to the back on the leash. It also just felt unclean. Will never go back.

Very nice staff and informative. I felt okay with Dr.Nicholson I felt like he was pushing vaccines on me ($$$). He did thoroughly explain everything to me but as a new pup owner I was still left confused because I had a set vaccine list to be given to my pup. It felt pressured and I found out some vaccines were not needed but given. They did give me a free kit with my pups exam (as they should for their prices). They also have an easy to use app. They are overpriced. I wish I would’ve known the chargers beforehand. The other local vets charge about $60 less for shots and exam. All together I spent $300-$400 here. Felt pressured to give unnecessary vaccines. I also don’t like that they make you wait in the waiting area for your pup and don’t allow you in the room with them ( I found that sketchy). Unfortunately I won’t be returning here.

I brought my cat here last Saturday with an injured leg. I dont know who the vet was maggiolo, there was no introduction. It was a tall, disheveled looking, condescending fellow who was visibly annoyed when I walked in the examination room behind my 21 year old daughter. He asked some questions about how our cat got injured, as he physically examined him in a rough and abrasive manner. The best he could tell us was that the cat most likely had a significant injury which any 5 year old could have told us based how the cat was behaving. Ignored the fact that the cat was obviously in pain. He then told my daughter and me that he was only going to be there for another two hours and didnt have the time to navigate all that it would take to figure out what was wrong and him and then do something about it. We were the only people there at the time, and there was another vet on duty. He passed us along to VEG in Elmsford, which turned out to be a blessing. They promptly diagnosed and treated my cat, with grace and compassion, in way less that two hours. I will NEVER set foot in this awful place again, and if your care about our pet you wont either.

We've only had 1 interaction with the clinic, but the staff handled our pet's passing with compassion. Our old dog passed away at home and the family was beside itself about what to do with her remains while also processing the loss (and cleaning up. You never think about that part. Yikes 😬). They were helpful and transparent about options and costs over the phone and talked us through a heartbreaking morning for our family.