
VCA Cascade Animal Medical Center & Inn
Pet HospitalMinnesotaOlmsted CountyRochester26th Street Northwest
4020 26th St NW, Rochester, MN 55901, USA
3.0
I had a great experience at this vet clinic today when I brought my cat in for a urinary issue. I was able to get into the clinic within a few days which I greatly appreciated. All of the staff and the vet were very helpful and answered all of my questions in a very professional, patient and kind manner. I definitely recommend this clinic and appreciate the care they gave me and my cat today. Thank you! We will be back. 5/5 stars!
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Overview
- (507) 282-8611
- vcahospitals.com
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VCA Cascade Animal Medical Center & Inn Introduce
VCA Cascade Animal Medical Center & Inn, situated at 4020 26th St NW, Rochester, MN 55901, USA, is a prominent "Pet Hospital" dedicated to providing comprehensive veterinary care. As part of the extensive VCA Animal Hospitals network, this facility leverages broad resources and expertise to offer a wide array of services for pets in Rochester and the surrounding areas. You can reach them by phone at (507) 282-8611 or +1 507-282-8611.
The environment at VCA Cascade Animal Medical Center & Inn is designed to be a modern and comfortable space for pets and their owners. As a VCA hospital, they typically maintain high standards of cleanliness, organization, and a professional aesthetic. The facility aims to create a welcoming atmosphere that helps alleviate stress for animals during their visit. This would include a reception area, multiple well-equipped examination rooms, and specialized areas for diagnostics, surgery, and recovery. Furthermore, as indicated by their name "Inn," they offer boarding services, which implies dedicated spaces for dogs, cats, birds, and pocket pets, likely with climate control to ensure the comfort of all boarders. Doggy daycare services also suggest appropriate play areas and supervised environments. The commitment to providing a "comfortable, safe, and convenient" facility is a core aspect of their approach. While specific details on decor might not be public, the overall impression from being part of a large, reputable network like VCA suggests a well-maintained and efficient clinical setting.
VCA Cascade Animal Medical Center & Inn offers a comprehensive suite of veterinary services for various animal companions, including dogs, cats, birds, pocket pets, rabbits, and reptiles. Their services cover every stage of a pet's life, from initial examinations and vaccinations to advanced and specialized care. Key primary care services include routine wellness exams, puppy and kitten packages, microchipping, and spay/neuter procedures. For diagnostic capabilities, they provide in-house laboratory services, radiology (X-rays), and advanced imaging like echocardiography and EKG. The hospital is equipped for various surgical procedures, including general surgery, laser surgery, and orthopedic surgery. They also offer advanced dental care, including dental X-rays and comprehensive dentistry. Beyond general practice, VCA Cascade provides specialized care in areas such as internal medicine, cardiology, dermatology, oncology (including chemotherapy), and feline hyperthyroidism. Pet counseling, including behavior counseling, and pet loss support are also available. A significant aspect of their offering is the "Inn" component, providing extensive pet boarding options for various animals, including avian, cat, dog, and pocket pet boarding, with climate control and extended stay availability. Doggy day care and pet grooming services further round out their comprehensive care model, aiming to be a one-stop solution for pet owners in Rochester.
A notable feature of VCA Cascade Animal Medical Center & Inn is its status as part of the VCA Animal Hospitals network. This affiliation provides their veterinarians with access to an "extensive and varied medical resources, including the VCA Knowledge Base," which connects them to the collective expertise of over 4,000 VCA veterinarians and specialists nationwide. This network access means that even for complex cases, their doctors can tap into a vast pool of knowledge and, if needed, refer pets to VCA Specialty Hospitals for advanced care in areas like orthopedic surgery, physical therapy, and cutting-edge treatments. Client testimonials often highlight the staff's professionalism, patience, and kindness. One review praises the staff and vet for being "very helpful and answered all of my questions in a very professional, patient and kind manner," leading to a "great experience." This indicates a strong focus on client communication and support, ensuring pet owners are well-informed and comfortable. The ability to get appointments "within a few days" for urgent issues is also a highly appreciated feature, demonstrating good accessibility. However, it is important to acknowledge that there was a review concerning a guinea pig neutering inquiry, where the client felt misled regarding the service availability after an initial consultation fee. This particular instance suggests a potential gap in communication or policy regarding exotic pet procedures, which is an area for consideration. Despite this, the breadth of services offered, particularly the advanced care options and the boarding/grooming amenities, are significant features that differentiate them as a comprehensive pet care facility in the area.
VCA Cascade Animal Medical Center & Inn actively promotes its services through various channels, leveraging its affiliation with the VCA brand. Their phone numbers, (507) 282-8611 and +1 507-282-8611, are prominently displayed for scheduling appointments. As part of VCA, they frequently offer promotional incentives, such as a "FREE First Exam" for new clients, a common VCA wide offer. Their online presence, including a detailed website, serves as a primary promotional tool, outlining their extensive list of services, hours of operation, and providing pet health resources. They also facilitate online prescription refills and food orders through platforms like myVCA, enhancing client convenience. The availability of boarding and doggy day care services is a significant promotional point, catering to the comprehensive needs of pet owners. While the negative review regarding the guinea pig neutering is a point to consider, the overall promotional strategy focuses on their commitment to delivering "the best medical care for your pets, as well as the best experience for you, the pet owner." They emphasize their trained staff, adherence to the "highest standards," and their "hometown care" approach despite being part of a large corporation. The convenience of their location, coupled with the wide range of services, makes them a highly accessible and comprehensive option for pet care in Rochester, aiming to be a trusted long-term partner for pet owners.
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VCA Cascade Animal Medical Center & Inn Location
VCA Cascade Animal Medical Center & Inn
4020 26th St NW, Rochester, MN 55901, USA
Get directionsReviews
I had a great experience at this vet clinic today when I brought my cat in for a urinary issue. I was able to get into the clinic within a few days which I greatly appreciated. All of the staff and the vet were very helpful and answered all of my questions in a very professional, patient and kind manner. I definitely recommend this clinic and appreciate the care they gave me and my cat today. Thank you! We will be back. 5/5 stars!
Apr 04, 2025 · SBI bought two guinea pigs and I was told they were both females. I asked multiple times if they were the same gender and was told yes at Petco NW in Rochester. Turns out one was a male, and I found out when I found a baby in the cage with my guinea pigs. I wanted to get the male fixed since he is very bonded with the female. I called Cascade asking if they neuter guinea pigs. They told me yes, and that I would just have to bring my guinea pig in for an exam to check his health first, and then we could discuss neutering and how much it would cost after. I drove 72 miles total just for them to look at him, tell me he’s healthy, and say they can’t neuter him and that I would have to call a specialist in the twin cities before getting their $90 out of me. Seems to me they just wanted my money, I don’t trust greedy people with my pets. Should have told me they couldn’t neuter him in the first place instead of taking money from a 18 who will be starting college this fall.
May 10, 2025 · Olivia HammelWe had to put our dog kiya down today. They squeezed us in (an emergency appointment) as soon as they possibly could on a full day. The staff made us feel very comfortable, and our vet was amazing. She was very detailed with us on every single thing. I’m so glad we went here for our girl today, they made a terrible thing a comfortable experience.
Apr 15, 2025 · Bella HyattVCA Cascade served me and my two cats for four years and I never had a single complaint. Dr. Meisch went above and beyond to make sure the documents for bringing them abroad made it in time, and I can’t thank her enough. The boys are happy and healthy in England thanks to her!!! Here’s the boys at their last visit.
Aug 15, 2024 · Kara SevolaI have never been to an animal clinic that is so caring and considerate. Everything is clean and organized. Treating my dog respectfully os priceless. I bring my chihuahua here since 2014. They are always gentle and provide the best medical care with excellence, even though Luna is feisty sometimes. Also a great place for nail trim, bath and others. Luna was spayed here and the recover was perfect! No scars, no pain, full assistance when she was home with me… You may find cheaper places, and I tried that, but i decided to go back to VCA. For example, the other place gave me a non signed rabies certificate. It is alright, we’re all humans here! Nevertheless when I called asking for a signature they said they can’t sign! Plus, when I had then giving Luna a bath, she came back all wet, and they lost her personal items (harness and leash!). I am happy with VCA and also happy about the plans they provide.
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