Valley Glen Veterinary Hospital

Valley Glen Veterinary Hospital, located at 12440 E 31st St, Tulsa, OK 74146, USA, is a highly regarded Pet Hospital serving the Tulsa area. Easily reachable by phone at (918) 663-9200 or via mobile at +1 918-663-9200, this hospital prides itself on delivering exceptional veterinary care with a deeply personal and compassionate touch. Established in February 2006 by Dr. Adrian Sales, Valley Glen Veterinary Hospital aims to provide a broad spectrum of animal health services while maintaining a close, family-like relationship with its clients and their beloved pets.

The environment at Valley Glen Veterinary Hospital is designed to be a calm and safe place for both pets and their owners. Clients consistently describe the clinic as having a "home-like atmosphere" that aims to reduce the stress and anxiety often associated with veterinary visits, making routine check-ups a more pleasant experience. The facility is equipped to handle advanced medical and surgical procedures while still feeling small enough to foster personal connections.

A defining characteristic of the hospital's atmosphere is the warmth and friendliness exuded by the staff. Reviews highlight the "very friendly" nature of the "gentleman running this place" (likely referring to Dr. Adrian Sales or a key staff member), and the "joy filled" receptionist who "takes time to connect with us on a personal level." This commitment to personal interaction and genuine care ensures that pets, like Sera the cat, remain "very calm and well behaved" during their visits, a testament to the soothing environment and gentle handling. The offer of a crate to borrow for a stray dog further exemplifies their compassionate and accommodating nature, treating clients "like family."

As a full-service Pet Hospital, Valley Glen Veterinary Hospital provides a comprehensive array of medical, surgical, and preventive care services for canine and feline patients, encompassing their needs throughout various life stages:

• Wellness and Preventive Care: The cornerstone of their practice, these services include annual physical examinations, customized vaccination schedules (to protect against common and lifestyle-specific diseases), thorough parasite prevention and control programs, microchipping for identification and safety, and nutritional counseling to support optimal health and weight.
• Diagnostic and Lab Procedures: Valley Glen Veterinary Hospital is equipped with in-house laboratory services that can provide blood and lab results typically within an hour, enabling rapid diagnosis. They also utilize digital X-rays, with all lab equipment directly linked to a pet's computer file, allowing doctors to instantly share results on large wall-mounted monitors for clear client understanding. This advanced diagnostic capability is crucial for accurately assessing a pet's health.
• Internal Medicine: They handle a wide range of internal medical conditions, providing diagnosis and treatment for various ailments affecting a pet's internal systems.
• Surgical Services: The hospital offers comprehensive pet surgery services, including routine procedures such as spaying and neutering. They prioritize patient safety with advanced anesthetic capabilities and surgical equipment, and closely monitor each animal to appropriately address pain management during and after procedures.
• Dental Care: Recognizing the importance of oral health, Valley Glen offers a myriad of dental services, including oral and dental exams, professional cleaning, polishing, X-rays, and extractions to ensure a pet's teeth and gums remain healthy, contributing to their overall well-being.
• Laser Therapy: As a modern therapeutic option, they offer laser therapy. This treatment is beneficial for speeding the healing of wound sites and reducing pain and inflammation associated with conditions like arthritis. They even offer a package of six sessions for the price of five for this service.
• Emergency and Urgent Care: The hospital provides emergency services during its normal working hours. If a pet needs urgent care but it's not life-threatening, their veterinarians will work to "squeeze" them in between scheduled appointments. For after-hours emergencies, they provide numbers for on-call doctors and recommend specific emergency centers in Tulsa (Animal Emergency Center and Oklahoma Veterinary Specialists ER), maintaining communication with those facilities and aiming to transfer patients back to their care as soon as medically appropriate.
• Hospitalization: For pets requiring extended care, the hospital provides comfortable hospitalization, ensuring daily meals, medications, continuous monitoring, safety, and comfort. Their trained staff communicates directly with owners about their pet's progress, and owners are encouraged to visit during normal office hours without an appointment.
• Pharmacy: They maintain a full line of medications, including vitamin and mineral supplements, shampoos, flea and tick control products, and heartworm prevention, along with prescription medications.

Valley Glen Veterinary Hospital's strengths are rooted in its patient-centered approach and strong client relationships:

• Personalized, Family-Like Care: This is consistently highlighted by clients as a major differentiator. The staff's willingness to "connect with us on a personal level," their "extreme patience," and the feeling of being treated "like family" create a unique and comforting experience for pet owners. The anecdote of lending a crate to a family who took in a stray dog perfectly illustrates this level of personal commitment.
• Compassionate and Knowledgeable Team: Reviews commend the staff for being "very friendly and knowledgeable," with particular praise for the "gentleman running this place" (Dr. Sales) as a "stand up individual." Their ability to make pets feel comfortable, even during potentially stressful visits, speaks volumes about their handling skills and empathetic approach.
• Proactive Communication and Follow-up: The team's dedication is evident in their actions, such as following up the next day after an appointment to check on a pet's well-being. This attention to post-visit care reinforces trust and demonstrates a genuine concern for the animals beyond the clinic walls.
• Efficient and Effective Service: Clients note that the hospital is "quick, and do a great job." This efficiency, combined with high-quality care, ensures a smooth and positive experience without compromising on thoroughness.
• Commitment to Client Education: The use of large computer monitors in exam rooms to share X-rays and lab results directly with clients demonstrates their commitment to helping owners understand their pet's condition and treatment options, empowering them to make informed decisions. They also publish newsletters with veterinary topics.
• Military Discount: Valley Glen Veterinary Hospital P.C. offers a 10% discount for active and veteran military personnel, demonstrating their appreciation for service.

Valley Glen Veterinary Hospital employs various methods to promote its services and engage with the local community:

• Strong Word-of-Mouth and Referrals: The highly positive customer reviews, emphasizing personal connections and excellent care, are a significant source of organic promotion. Clients "highly recommend" the hospital to friends and family.
• Online Presence and Digital Tools: They maintain an informative website that outlines their services, introduces their team, and provides online forms for convenience. They also utilize online appointment scheduling to efficiently manage patient flow.
• Special Offers and Discounts: The hospital frequently offers specials to make care more accessible. This includes "Wellness Wednesdays" with a 15% discount on wellness exams and vaccines, discounted spay/neuter days (every third Wednesday of the month with $150 off spays and $100 off dog/cat neuters), and ongoing promotions such as 20% off dental cleanings during certain periods. They also have an ongoing 10% military discount.
• Client Education via Newsletters: They publish monthly newsletters covering various veterinary topics, such as flea and tick prevention, emergency signs, bathing kittens, grooming frequency, benefits of laser therapy, and deworming. This educational content positions them as a knowledgeable resource for pet owners.
• Emergency Preparedness Information: While providing in-house urgent care, they also clearly communicate protocols for after-hours emergencies, including contact information for specialized emergency centers, ensuring clients are always informed.
• Transparent Pricing: While not explicitly stated as "cost breakdowns," the willingness to work with clients to find "the most affordable options" and to provide pricing and details when called suggests a commitment to financial transparency.

In conclusion, Valley Glen Veterinary Hospital in Tulsa, OK, distinguishes itself as a premier Pet Hospital through its unwavering commitment to compassionate, personalized, and high-quality veterinary care. Its welcoming environment, a team that genuinely connects with both pets and their owners, comprehensive medical and surgical services, and a proactive approach to client education and affordability make it a highly recommended and trusted choice for pet families in the area.