Valley Dog & Cat Hospital

We are so lucky to have found Valley Dog & Cat Hospital. The love and care that they give our pet family is so special! They have always gone above and beyond to work with us whether there was a critical issue or just every day questions. The office staff is one of the best I've seen. They are kind and funny and always treat our pets like their own. When choosing a practice to care for your pets, you look for someone that will be caring, promote good care practices, and be able to give you sound advice on both sides of an issue. I have found that to always be the case there. They have rallied with us through the difficult moments and helped us celebrate the good ones. Thanks Valley Dog & Cat Hospital!

I absolutely love this place. One of my rescue pitties is very anxious with vets due to a terrible experience with one when she was a puppy. Although both of my dogs go to the humane society for vaccinations, I needed a local vet for sick visits. The first vet that I used would drag my already anxious dog into a different room away from me for exams and treatment. She would come back so much more nervous and anxious that she would literally have diarrhea. Recently at only 5 years old, she had been listless, gaining weight, losing hair, etc. The previous vet just said her white count was a little elevated and told me that she might have leukemia 😢. When she stopped putting weight on one of her hind legs, the humane society recommended Valley Dog & Cat. Dr. Morgan was amazing!! She took her time sitting with my dog on the floor so that she could get used to her, while talking to me about her issues. She was able to quickly assess that she had a skin infection, yeast infection and ear infection likely due to her bad allergies (white pittie problems)and all without removing her from the room. Although concerned that she may have an ACL tear, she sent me home with ear drops, doggie NSAIDs, antibiotics, anti fungal foam and allergy medicine. Within days she was moving around much better. Within 2 weeks, she was putting weight on her leg, had lost some weight (fluid apparently), and was running around the house like she was a puppy again. Her hair stopped shedding horribly and she is so much happier. I think that they saved my dog’s life. The office staff was also friendly, accommodating and so very sweet. I look forward to them caring for my pups for years to come. Definitely deserving of more than 5 stars. ADDENDUM: My Nola crossed the Rainbow Bridge on 3/3/24. The vets here did EVERYTHING they could to save her after her health took a turn for the worse. She passed the day before she was due for more testing. I called the vet to inform them and was disappointed initially that the vet didn’t call me back. Instead they sent me the loveliest sympathy card with individual notes written in it by every employee there. Oh, how I cried. These people are wonderful.

Met with Dr. Angela Morgan today who is wonderful, personable, knowledgeable and willing to take the time to discuss recommendations for our new puppy. The office staff is very friendly and patient, and the office itself is wonderfully clean and pleasant for any patients :) Looking forward to coming back for follow up vaccinations soon!

We are fairly new patients and are not happy so far. I reached out because my dog had some scabs on her heels and I was told to send an email with pictures and the doctor would call me back. A week later, after not hearing from them, I called again and was told that another note would go on the doctors desk and I would receive a call that day. A few days later, after no response, I sent an appointment request through the portal and never received a response or call. I called again because now the scabs are open sores and shared my experience with not receiving a call about my pet's situation after reaching out multiple times and she needs to be seen right away. I was given an appointment for over a week later, no accountability from the person who answered the phone, but rather a flippant attitude. When I asked what we should do for our dog in the meantime until the appointment and she suggested I use an e-collar to deter my dog from licking at the wounds. REALLY???? That is your suggestion? To shock my dog when she licks her wounds????? The only reason I don't find another vet is because my dog has some anxiety issues and introducing her to different vets is not the best thing for her. Otherwise we would not be returning.

I was looking for a new caring hospital for my dog and really did the work by looking at reviews and doing in person “surprise” visits with my dog prior to making a decision. Everyone at this office was super caring, genuine and fantastic which helped me make my decision immediately. About 45 days later I made a follow-up appointment for my dog and I experienced no difference. Dr. Morgan and the entire staff was very caring and gave me lots of information to help our dog Diesel. To top it off the next day Kelly called from the office to make sure Diesel was feeling ok after his shots the prior day.... WOW! Definitely take your animals here as they will be cared for and in the BEST HANDS! Thank you again to the entire staff at Valley Animal Hospital!!