USDA APHIS VS

The process of getting the correct paperwork for traveling abroad with an animal is hard and incredibly stressful. Remember to do the checklist and include the checklist with your paperwork! My mail got to this office on Monday and by Wednesday morning I had the documents in my hand. I'm so grateful for the workers here doing an amazing job, turning it around so fast. It was such a relief to get it so fast. Thank you and God bless.

I appretiate how fast they arranged my appointment and once your paperwork is received by the agent, things are done FAST! Have in mind that you, most likely, won't be the only one at the time of your appointment. They take you in as a group. They have professionals working there. MAKE SURE you bring the paperwork they tell you to bring and BE ON TIME! They are strict on the time of your appointment. Thumbs up!

Ok. First - this office did was it was supposed to do. It checked our paperwork to travel abroad with our dog (we moved to Denmark). Gave it the seal stamp. Charged us too much for it and sent us on its way. Second- this office seemed completely unprofessional. It was difficult to get accurate information online about this office. When we got through security (easy and brief) a young man in sneakers and a gym sweat suit came and picked us up from the lobby. I thought he was maybe an intern or something but it turns out, he was the one to sign our paperwork. We were left by the front door of the dimly lit office. There were magazines from about 6 years ago and too very dusty chairs. There was also a large fridge freezer with signs stating “NO FOOD or DRINK ALLOWED”. It left us wondering.... what the heck was in that fridge?!? Gross. When the young man needed additional information from us, he just yelled to us from whatever cubicle he was in. It was extremely unprofessional and we were confused how informal it was. As we sat, we saw a dirty pair of shoes by the front door. Soon after a dark haired woman walked toward where we sat, and she had no shoes on and was just walking about the office also dressed very casually, as if she was working from home, and continued around the office in no shoes! Later, she put on shoes and left the office but t was NOT the shoes already by the front door so that must mean there was someone else who didn’t have to wear shoes in their government office. We got what we needed and left but in the short time we were there, we were unimpressed.

Not super easy to find this place & the parking lot was even harder to find. Once found though, the staff was nice & straightforward. Very swift & was in & out within 10 minutes.

I used this office a several times in the past.Always nice and helpful.Never any problems.