UrgentVet ico

UrgentVet

Pet HospitalIllinoisKane CountyElginSouth Randall Road

1190 S Randall Rd Suite 104, Elgin, IL 60123, USA

4.0

This is our first visit at UrgentVet and it was an overall great first experience. I had called prior to my visit and they were able to check me in over the phone in order to assist us as soon as possible. The Vet and staff were all very sweet and took their time to get to know Remy as well as doing a great job at communicating their thoughts. I would definitely come back here if needed. Again, the staff was amazing and I felt it was a very smooth process from check in to leaving with my Remy.

jocelyn vences
  • Overview
  • (630) 221-6500
  • urgentvet.com

Hours

Monday 3:00 PM - 11:00 PM
Tuesday 3:00 PM - 11:00 PM
Wednesday 3:00 PM - 11:00 PM
Thursday 3:00 PM - 11:00 PM
Friday 3:00 PM - 11:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM

UrgentVet Introduce

UrgentVet, located at 1190 S Randall Rd Suite 104, Elgin, IL 60123, provides urgent veterinary care services to the local pet community. As part of the "Hospital" category, they specialize in addressing urgent pet health needs, particularly during times when regular veterinary clinics may be closed.

Customer reviews highlight the clinic's friendly and caring staff. One reviewer shared their positive first experience, noting the efficient phone check-in process and the staff's ability to make their pet feel comfortable. They were impressed with the clear communication and would return for future urgent care needs.

However, another reviewer provided a detailed account of their visit, emphasizing the potential for long wait times, especially on Sundays. They noted a significant delay between their scheduled appointment time and when their pet was seen by the veterinarian. Despite the wait, they appreciated the clinic's transparent pricing, which was broken down and confirmed before proceeding with procedures like X-rays. They also acknowledged the staff's friendliness and their ability to put their dog at ease during a stressful time.

Key features of UrgentVet include:

  • Urgent veterinary care services.
  • Friendly and caring staff.
  • Efficient phone check-in process.
  • Transparent pricing and clear communication.
  • Potential for long wait times, especially on weekends.
  • Availability during hours when regular vets are closed.
  • Services such as X-rays and pain management.

For pet owners in Elgin, IL, seeking urgent veterinary care, particularly during off-hours, UrgentVet is a valuable option. While potential wait times should be considered, the clinic's friendly staff and transparent pricing are consistently praised. For appointments or inquiries, please contact them at (630) 221-6500 or +1 630-221-6500.

UrgentVet Photos

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UrgentVet Location

UrgentVet

1190 S Randall Rd Suite 104, Elgin, IL 60123, USA

Get directions

Reviews

This is our first visit at UrgentVet and it was an overall great first experience. I had called prior to my visit and they were able to check me in over the phone in order to assist us as soon as possible. The Vet and staff were all very sweet and took their time to get to know Remy as well as doing a great job at communicating their thoughts. I would definitely come back here if needed. Again, the staff was amazing and I felt it was a very smooth process from check in to leaving with my Remy.

Feb 18, 2025 · jocelyn vences

I wanted to share some details about our experience here so others may be more prepared before coming: We had scheduled a time to come in online for 12:30 We didn't go into a room until 1:00pm We didn't get seen by the vet until around 2:00pm We left a little after 3:00pm I know they are really bus, especially on a Sunday when most of the other vets are closed so be prepared for long wait times. Our visit was because our dog wasn't using his front paw and had a bad limp, he got an X-ray and an exam and left with some pain and anti inflammatory medicine. Our visit cost ~$580 They broke down the pricing and checked with us to make sure we agreed on the price before taking him back for the X-ray so the transparency is nice and I wish our regular vet would do that too. The staff is extremely friendly and our dog loved them more than his regular vet. The reception process is a little confusing but the staff are really nice and professional, they put my dog at ease during a stressful time for him.

Mar 09, 2025 · Bri anna

My cat Mango was sick and dehydrated and needed to be seen and our vet was closed, everyone around us was either busy or had some crazy pricing to come in last minute. I drove 40 min away since I seen great reviews. We came and checked in and immediately brought into the room. They did have snacks and drinks in the lobby. Very clean and comfortable. The wait was very long to me, but that’s because I’m very impatient and not so much a reflection of them. The vet tech Casandra was absolutely wonderful and explain the whole process and cost so there are no surprises later. She was soft spoken, patient and understanding. Doctor A. Orals was transparent, descriptive and informative as much as possible. I felt like he did not try to perform unnecessary tests to take more money out of me like most of these emergency vets try to do. In and out in about half or so. My cat is already feeling better today and the medicine is helping. They followed up with a phone call to make sure he felt better. I’m extremely happy with this service. Will definitely go again, if needed be! They need to open more of these locations because the staff is absolutely amazing!

Sep 26, 2024 · Ana Menendez

This was our first visit to UrgentVet. We had to take our Johnny cat around 9 PM for stomach issues. We were so impressed with how kind and friendly all of the staff were. They treated us and our cat so well. Facility was very clean. The cost is also very reasonable for an urgent care center vs an emergency vet visit. Definitely recommend this place to anyone with a pet emergency.

Nov 18, 2024 · Desiree B

The staff was fantastic! We didn’t have to wait, the online check-in was fast and easy. The facility was clean and welcoming. The doctor was very thorough and explained all our options completely. They forwarded the records to our regular vet right away. I definitely recommend this clinic if you are in need of urgent care for your pet. I also feel I didn’t get charged outrageous fees for weekend services!

Feb 03, 2025 · Debbie Nowotnik

This place was absolutely amazing! They saved my dog's life and were super quick with everything. The staff was incredibly friendly and clearly loves their jobs. It was really affordable, too. They went over prices in depth before anything was done aswell. They got me transferred for surgery pretty quickly as well. Overall, it’s an awesome place, and I would definitely use them again if needed!

Mar 15, 2025 · Kaitlyn Wegner

Until yesterday, I had never heard of UrgentVet, and while I wish that were still the case soley due to circumstances for our visit I am SO thankful I found them. I was on the verge of breaking down due to my dogs injuries, but Molly's calm demeanor and all around compassion helped me to pull myself together. My dog received the absolute best care, and when we were leaving, she tried to go back inside to go see Molly again. I couldn't be more thankful for the care and compassion exhibited by everyone encountered.

Dec 25, 2024 · Melissa Kelly

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