Troy & Heights Animal Hospital

Welcome to Troy & Heights Animal Hospital, a dedicated provider of veterinary care located at 1985 E Wattles Rd in Troy, Michigan. As a valued member of the Pet Hospital category, we strive to offer comprehensive services within a clean and accessible environment. Our commitment is to the health and well-being of your beloved animal companions, and we aim to provide knowledgeable, kind, and supportive care to both pets and their owners.

According to customer feedback, Troy & Heights Animal Hospital prides itself on maintaining an extremely clean facility, which is a crucial aspect of any reputable pet hospital. A clean environment minimizes the risk of infection and contributes to the overall comfort and safety of our patients. We understand that entrusting your pet's health to us requires confidence in our hygiene standards, and we are committed to upholding these standards diligently.

One of the notable features of Troy & Heights Animal Hospital is the convenience of online appointment scheduling. This allows pet owners to easily arrange consultations and treatments, often with short lead times. One reviewer mentioned being able to secure an appointment online and be seen by a veterinarian within 48 hours, highlighting our commitment to timely access to care.

The team at Troy & Heights Animal Hospital is described as knowledgeable, kind, and supportive. We understand that visiting a veterinary hospital can sometimes be a stressful experience for both pets and their owners. Our staff is dedicated to providing a comforting and reassuring environment, ensuring that you feel supported and informed throughout your pet's care journey. We believe in clear communication and taking the time to address your questions and concerns.

A particularly moving review highlights the compassionate and professional support provided by Troy & Heights Animal Hospital during the difficult time of a pet's passing. The staff is commended for setting up a quiet room with thoughtful amenities to ease the family's pain. This demonstrates our commitment to not only the physical well-being of your pets but also the emotional well-being of their human families. We understand the profound bond you share with your animals and strive to provide empathetic support during all stages of their lives, including end-of-life care.

Our veterinary services include the diagnosis and treatment of various medical conditions. One reviewer shared their experience with their pet's mysterious weeping wound, which was diagnosed as an irritated sebaceous cyst. The veterinarian successfully expressed the cyst, leading to the pet's healing. This illustrates our ability to diagnose and treat dermatological issues effectively.

However, another review raises concerns regarding the pricing of follow-up visits and future treatment estimates. The reviewer expressed surprise at being charged for a follow-up visit and found the estimated costs for surgical removal of the cyst, should it recur, and an additional teeth cleaning to be exorbitant. The reviewer also noted a specific charge for cleaning the exam room after their pet's visit, which they felt should be part of the standard operating costs.

It is important to present all available information objectively. While one customer praised the reasonable prices, another expressed significant concerns about potential future costs. This suggests that while our initial consultation and treatment may be perceived as reasonably priced, subsequent follow-up care and potential surgical interventions might carry higher costs. We encourage pet owners to discuss all potential charges and treatment plans thoroughly with our team to ensure transparency and understanding.

Dental care, as indicated in one of the estimates provided to a reviewer, is likely among the services offered at Troy & Heights Animal Hospital. Maintaining good oral hygiene is crucial for the overall health of pets, and we likely provide services such as teeth cleaning and dental examinations. However, the cost of such procedures should be discussed openly with our veterinary team.

Regarding promotional information, the provided reviews do not mention any specific ongoing promotions or discounts. It is advisable to contact Troy & Heights Animal Hospital directly at (248) 587-8355 or +1 248-587-8355 to inquire about any current special offers, wellness packages, or new client discounts that may be available. You may also find information on our website or by visiting our facility.

In summary, Troy & Heights Animal Hospital in Troy, MI, offers a clean facility, the convenience of online appointment booking, and a team described as knowledgeable, kind, and supportive. They have been recognized for their compassionate care, particularly during sensitive times such as end-of-life support. While initial treatment was positively reviewed, concerns have been raised regarding the cost of follow-up visits and estimates for potential future surgical procedures and additional services like teeth cleaning. We encourage local pet owners to consider the positive aspects of care highlighted in the reviews while also engaging in open communication with our team regarding all potential costs associated with their pet's treatment plan to ensure a clear understanding and avoid any unexpected charges.