Thrive Pet Healthcare Urgent Care – Torrance ico

Thrive Pet Healthcare Urgent Care – Torrance

Pet HospitalCaliforniaLos Angeles CountyTorrancePacific Coast Highway

3511 Pacific Coast Hwy Suite A, Torrance, CA 90505, USA

4.0

Thrive has a GEM of a front office employee! My very first time I used Thrive was a little over a year ago when I adopted a rescue kitten. I have another (now 12 y/o) rescue cat who had become lethargic and lost interest in eating about a month after adopting the kitten. I managed to get my very large cat into the carrier and went to Thrive. He is over 25lbs and comes up to my knees. He can get annoyed easily and when I dropped him off the vet insisted she could handle him without my assistance even after I said, "are you sure"? Well I didn't get more than a mile away when the vet was calling me and saying she and her technician can't handle him and needed my assistance. I went back and into the room with the vet holding up a large towel and the technician covered up to her shoulders with protective gloves and my big boy snarling in the corner! I got him back into the carrier and the vet gave me a prescription for tranquilizers and 2 different pills to help improve his appetite. She instructed me that if he didn't improve to give him the tranquilizers and bring him back. I asked her if she was able to examine him to which she replied "no". He would not let her get near him! Needless to say everyone working there that day now understood why I wasn't thrilled with leaving him there without my assistance. That summer the new kitten got infested with fleas at one of her visits to her regular veterinary doctors in San Pedro and I had a battle of a lifetime trying to kill the flea infestation. I took the kitten to her regular veterinary doctor and he gave her a dose of a newer flea medicine and a shot of steroids to help give her some relief. I told him about my big boy at home and asked if I could get a prescription for him? This vet gave me the standard answer "no" you have to bring him in and be examined first. Well I knew that was never going to happen. So I decided to go back to Thrive and see if they would give me a prescription since they knew his personality already. And this is where Thrive not only excels but needs to make sure they hang on tight to Kristen. Kristen remembered my big boy and the turmoil he caused when I brought him in the first time. She said the vets can't give the RX without seeing him. However she instinctively knew the predicament I was in and gave me fantastic advice. She gave me a name of a over the counter flea pill, flea powder to use both indoor and outdoor and the name and phone number for a vet who would come to my home to help with my big boy. Within one week I was finally a flea free home again and both cats happy. So fast forward to today (over 1 year later) I thought I would see if Thrive had any recommendations or referrals for an in-home cat sitter. I was pleasantly surprised to see her smiling friendly face still there behind the counter! She still remembers my big boy and gave me a referral. Thrive is an excellent urgent care pet facility and as long as Kristen is behind the counter it's higher than a 5 star facility. Thank you Kristen for your excellent support and care. Oh and if you're wondering what happened after his first visit? Well my big boy was eating the kitten food and was plugged up. I moved the kitten food and monitored them eating. It took 2 days and one HUGE poop and he instantly was back to normal, running around with his new kitten and very happy.

Marcy Reynolds
  • Overview
  • (424) 453-1500
  • www.thrivepetcare.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 6:00 PM

Welcome to Thrive Pet Healthcare Urgent Care – Torrance

Thrive Pet Healthcare Urgent Care – Torrance, situated at 3511 Pacific Coast Hwy Suite A, Torrance, CA 90505, USA, functions as a specialized "Pet Hospital" within the larger Thrive Pet Healthcare network. This clinic fills a crucial niche in veterinary care by providing immediate attention for pets experiencing non-life-threatening but urgent medical issues. You can reach them at (424) 453-1500 or +1 424-453-1500.

Urgent care veterinary facilities like Thrive Pet Healthcare – Torrance are designed to bridge the gap between routine veterinary appointments and critical, life-threatening emergency services. They are ideal for situations where a pet needs prompt veterinary attention but is not in a dire, critical state requiring a 24/7 emergency hospital. This includes conditions such as skin or ear infections, minor wounds, sudden limping, persistent vomiting or diarrhea, and unexplained lethargy.

Environment and Atmosphere

The environment at Thrive Pet Healthcare Urgent Care – Torrance is designed to be efficient, professional, and supportive, especially given the often stressful nature of urgent pet health concerns. Reviews highlight the presence of "smiling friendly face" and "friendly & helpful staff," indicating a welcoming atmosphere despite the urgency of the visits. A standout example from a customer review, highlighting the front office employee Kristen, shows a remarkable level of empathy, understanding, and proactive assistance, even in challenging situations involving difficult-to-handle pets. This personalized and compassionate approach significantly alleviates client anxiety.

As part of the Thrive Pet Healthcare network, the clinic benefits from a broader set of resources and a commitment to quality standards. While not explicitly stated, urgent care facilities typically maintain a clean and organized environment equipped to handle a range of diagnostic and treatment procedures swiftly. The focus is on providing prompt assessments and immediate relief for the pet's condition. The facility aims to accommodate walk-ins and urgent appointments, ensuring accessibility when a pet's health takes an unexpected turn.

Comprehensive Services Offered

Thrive Pet Healthcare Urgent Care – Torrance provides a focused range of services tailored to urgent, non-critical pet health needs. Their offerings are designed to diagnose and treat conditions that require attention sooner than a regular vet appointment, but without the intensive care requirements of a full emergency hospital. Services typically include:

  • Urgent Examinations and Consultations: For conditions that require immediate assessment but are not life-threatening. This includes concerns like:
    • Skin and ear infections (redness, inflammation, pus, abnormal coloring).
    • Minor wounds, cuts, or punctures (requiring cleaning and bandaging).
    • Persistent vomiting or diarrhea (if not severe or related to toxins).
    • Sudden limping or discomfort (if the pet can still move).
    • Unexplained lethargy (if symptoms persist for more than 24 hours).
    • Eye injuries or irritations.
    • Loss of appetite.
    • Coughing or sneezing.
  • Basic Diagnostics: To help diagnose the urgent issue, they perform necessary tests such as:
    • In-house laboratory tests (blood work, urinalysis) to quickly assess organ function or infection.
    • Radiographs (X-rays) for conditions like limping or suspected foreign object ingestion (if non-critical).
  • Outpatient Treatment: Providing medications, fluid therapy, minor wound care, and other treatments that do not require overnight hospitalization.
  • Prescription Medications and Pharmacy: The clinic has an in-house pharmacy for immediate dispensing of necessary medications to treat the urgent condition.
  • Referrals: For cases that are more severe than urgent care can handle (e.g., severe trauma, uncontrolled bleeding, complex surgeries, critical illness), they seamlessly refer pets to full emergency hospitals or specialty centers within or outside the Thrive network.
  • Vaccination Services: Although primarily urgent care, they may also offer routine vaccinations for pets whose schedules might have been disrupted or for new rescues needing immediate protection, depending on availability.
  • Microchipping: Basic services like microchipping are typically available to help with pet identification.
Distinguishing Features

Thrive Pet Healthcare Urgent Care – Torrance stands out due to several key characteristics:

  • Specialization in Urgent Care: Their dedicated focus on urgent care means they are equipped and staffed to handle immediate, non-critical needs without the longer wait times often associated with primary care vets or the higher costs of 24/7 emergency rooms. They effectively fill a gap in the veterinary ecosystem.
  • Exceptional Front Office Support: The praise for individuals like Kristen highlights a remarkable level of client care and intuitive understanding. Her ability to remember specific pets and their personalities, offer practical, non-prescription advice (like over-the-counter flea solutions), and provide valuable referrals (e.g., for in-home vets or pet sitters) goes above and beyond typical front desk duties. This level of personalized support builds immense trust and loyalty.
  • Extended Hours of Operation: Urgent care facilities typically offer hours beyond standard general practice clinics, often including evenings and weekends, making them accessible when a regular vet might be closed but an emergency hospital isn't yet necessary.
  • Prompt Diagnosis and Treatment: The review mentioning "They got us right in on a Sunday when my dog had an eye injury - they were able to diagnose and treat right away" illustrates their efficiency and capability in handling urgent issues swiftly.
  • Part of a Larger Network: As a Thrive Pet Healthcare facility, they are connected to a national network of primary care, urgent care, specialty, and emergency hospitals. This provides access to extensive resources, knowledge sharing, and potentially seamless referrals for more complex cases.
  • Compassionate and Understanding Staff: Despite the fast-paced nature of urgent care, the staff's attentiveness and care, even with challenging or "annoyed" pets, are consistently noted, ensuring both the pet and owner feel supported.
Promotional Information and Client Confidence

Thrive Pet Healthcare Urgent Care – Torrance's primary "promotion" is its clear value proposition: providing timely, expert, and compassionate care for urgent, non-life-threatening conditions, thereby offering an alternative to emergency rooms for less critical issues. The emphasis on "worth it" care and "friendly & helpful staff" in reviews reinforces their service quality.

The success stories, like the resolution of the flea infestation thanks to Kristen's advice or the rapid treatment of the eye injury, serve as powerful testimonials for their effectiveness and practical solutions. Their online presence and affiliation with the broader Thrive Pet Healthcare brand also lend credibility and provide information on the types of conditions they treat. They aim to be the go-to option when a pet's condition requires immediate attention but doesn't meet the criteria for a full emergency.

While specific promotional offers are not detailed, the underlying value is in saving pet owners from potentially unnecessary and more expensive emergency room visits, while still ensuring their pets receive prompt and effective care. The clinic's ability to offer peace of mind during stressful times, combined with genuinely helpful staff members, makes Thrive Pet Healthcare Urgent Care – Torrance a highly valued "Pet Hospital" for pet owners in the Torrance area.

Thrive Pet Healthcare Urgent Care – Torrance Photos

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Thrive Pet Healthcare Urgent Care – Torrance Location

3511 Pacific Coast Hwy Suite A, Torrance, CA 90505, USA

Reviews

Thrive has a GEM of a front office employee! My very first time I used Thrive was a little over a year ago when I adopted a rescue kitten. I have another (now 12 y/o) rescue cat who had become lethargic and lost interest in eating about a month after adopting the kitten. I managed to get my very large cat into the carrier and went to Thrive. He is over 25lbs and comes up to my knees. He can get annoyed easily and when I dropped him off the vet insisted she could handle him without my assistance even after I said, "are you sure"? Well I didn't get more than a mile away when the vet was calling me and saying she and her technician can't handle him and needed my assistance. I went back and into the room with the vet holding up a large towel and the technician covered up to her shoulders with protective gloves and my big boy snarling in the corner! I got him back into the carrier and the vet gave me a prescription for tranquilizers and 2 different pills to help improve his appetite. She instructed me that if he didn't improve to give him the tranquilizers and bring him back. I asked her if she was able to examine him to which she replied "no". He would not let her get near him! Needless to say everyone working there that day now understood why I wasn't thrilled with leaving him there without my assistance. That summer the new kitten got infested with fleas at one of her visits to her regular veterinary doctors in San Pedro and I had a battle of a lifetime trying to kill the flea infestation. I took the kitten to her regular veterinary doctor and he gave her a dose of a newer flea medicine and a shot of steroids to help give her some relief. I told him about my big boy at home and asked if I could get a prescription for him? This vet gave me the standard answer "no" you have to bring him in and be examined first. Well I knew that was never going to happen. So I decided to go back to Thrive and see if they would give me a prescription since they knew his personality already. And this is where Thrive not only excels but needs to make sure they hang on tight to Kristen. Kristen remembered my big boy and the turmoil he caused when I brought him in the first time. She said the vets can't give the RX without seeing him. However she instinctively knew the predicament I was in and gave me fantastic advice. She gave me a name of a over the counter flea pill, flea powder to use both indoor and outdoor and the name and phone number for a vet who would come to my home to help with my big boy. Within one week I was finally a flea free home again and both cats happy. So fast forward to today (over 1 year later) I thought I would see if Thrive had any recommendations or referrals for an in-home cat sitter. I was pleasantly surprised to see her smiling friendly face still there behind the counter! She still remembers my big boy and gave me a referral. Thrive is an excellent urgent care pet facility and as long as Kristen is behind the counter it's higher than a 5 star facility. Thank you Kristen for your excellent support and care. Oh and if you're wondering what happened after his first visit? Well my big boy was eating the kitten food and was plugged up. I moved the kitten food and monitored them eating. It took 2 days and one HUGE poop and he instantly was back to normal, running around with his new kitten and very happy.

Feb 14, 2025 · Marcy Reynolds

We had a great experience! They got us right in on a Sunday when my dog had an eye injury- they were able to diagnose and treat right away. Definitely worth it and very friendly & helpful staff!

Mar 06, 2025 · Erin Walsh

I have brought a few dogs over to Thrive for my clients when their schedules did not match their regular vet's, or for the last minute ear infection, goopy eye or upset tummy that often happens before they head over to the airport. I have that way got to meet Dr Hanna, Dr Hong, and Dr Murata, and have always received prompt and courteous care. The staff, front and room are also courteous and efficient. They are welcoming, but don't waste time in getting you the help you need, and explaining treatment plan. The facility is clean and well maintained.

Mar 29, 2025 · Etelka L

Everyone here was so lovely and very thorough!!! I originally scheduled an appointment for 4:30 but Lindsey at the front desk called me back to say there was a 1:30 cancellation and if I wanted to come in earlier. Then when we got there, Dr. Hong and her assistants were so sweet and patient. Loki typically has the worst anxiety and we have to give him Trazodone, and even then he’s still so anxious. Shockingly, Loki was perfect. We think it was because of how sweet and patient everyone was. He’s been throwing up (very small blood spots randomly) and they gave extremely helpful recommendations and a medication that seems to be helping him after 3-4 days. Would definitely go back for any future urgent matters. Thanks, Thrive!

Dec 24, 2024 · Makayla Smith

First time taking my dog here, for what appeared to be a stuffy nose. My regular vet referred me here as they could not see her, and I didn't want to go to ACCESS which I consider more for true emergencies. The front desk support was amazing and all the staff I encountered were kind and helpful. The vet gave me guidance on her condition and they dispensed the antibiotic we needed. Highly recommend, they were excellent.

Sep 30, 2024 · Mary McCulley

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